Vista One Retractable Screens reviews (144)

Excellent product - really pleased with it. Had if for 1.5 years and then my new puppy ran through it. He smashed it to pieces! I assumed I would have to pay full price for a new one - but no, Doug replaced all the broken parts for a fraction of the original cost. Great service - I highly recommend thus company

After a long search we settled on a Vista One retractable screens. Doug (owner/installer), was incredibly informative and patient with our questions. The whole process was extremely smooth and very positive. We would highly recommend Viata One and Doug.

We are so glad that we met Doug of Vista One Retractable Screens at last years Home Show. Because we have French doors opening into our house, we did not want another set of screen doors blocking the finished look to our entrance. We found the perfect solution with retractable screens that fold away into the side, when you do not need them, and easily put out again if you wish to keep the door open for fresh air with an insect free environment. Because we are so happy with our fold away screens into the third year. we invited doug back to measure for a second set of French doors to our bedroom. Doug has been most helpful and professional, with a high quality product that comes with a gaurantee. He has delivered personal prompt and professional service with just a call, does his own installations and is a pleasure to work with. When our son walked through one sliding screen because he did not see it, there was no problem bouncing it back into position as originally intended without damage. Amazing flexibility. We are totally satisfied with the service and professional care given to us by Doug at Vista One Retractable Screens. Thank you Doug.

done very quickly and efficiently! Thanks for the great work. Love the retractable screen. much appreciated.

Incredible turn-around and installation. Could not have asked for better customer service and I rarely leave feedback! Can't even tell that there is screen hardware. Even our dog has figured out that there is something new and stops before leaving the house... Thanks again Doug.

Doug was very easy. to work with and did the install easily and quickly. He was punctual and responded quickly when I had a question about how the screen was functioning after the install. The price was reasonable and I would recommend Vista One.

I called Vista One Retractable Screens today to purchase a replacement part as my latch had broken on my screen door by someone walking through it. I was hoping to purchase a part but instead Doug called me back and drove to my house and fixed my latch. What amazing service! Thank you!

Doug's communication and customer service is extraordinary, from the first consultation visit to post-installation product training. We highly recommend Vistaone and Doug Clapp.

Doug and Dave of Vista One came today to install our 2 retractable screen doors and did a fantastic job! And it wasn't the easiest of jobs to do as they had to catch a boat to get to us. From ordering to installation everything was done in a pleasant and professional manner. I would highly recommend Vista One.

Screen quality excellent Installation- fast, efficient - THEY CLEANED up! Best Communication Customer Service of any contractor/service provider. Telephone & email communication constant, clear, polite, responsible. Full explanation of product pre, during & post installation. Excellent knowledge of products, their own and competitors. Full descrption. Helped with decision making in balanced, informative way. Knew our window products, matched the screen to the mullins. provided touch up paint for post use. Knew clients needs/uses and tailored screen to users functions. I built a custom modern home 15 years ago & wish I knew about this company. This sales rep/installer should open up his own business in Customer Relations and Sales Delivery. Exceptional. Merci