Basement Builders
Basement Builders
Rating: 5 out of 555197 reviews

All reviews (197)

  • Customer of Basement Builders
    Rating: 5 out of 5
    Review left on 27 Jun 2023

    Basement development

    Very professional. No change in price, material and construction during from initial Commitment. End product is as oromised.

    Answer from pro:

    Thank you for the awesome review
    Reply created 29 Jan 2024
  • Juan Dali
    Rating: 5 out of 5
    Review left on 11 Jun 2023

    Basement Project

    I highly recommend working with Builders Group for any project. We didn't have any construction experience, and after a lot of analysis, we decided to go with these guys. The process was super clear, transparent, and professional. Our project manager (Murray) was excellent and informed us of the projects status regularly. Whenever we had questions or concerns, he was always available to kindly help us. The cost that was quoted from the beginning was what we ultimately paid without any variation. The entire construction process was very organized, professional, and clear. The final result was excellent, we couldn't be more satisfied. Our basement looks amazing, and the work quality and materials were wonderful. Everyone who has seen our basement has asked us who built it. Builders Group was the right choice, they really know their stuff and are top-notch. I have no hesitation in recommending this company.

    Answer from pro:

    Thank you so much for the awesome review !!
    Reply created 12 Jun 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 30 Apr 2023

    Speedy work

    Amazing work! We really had no idea what to expect with our basement renovations, figured it would be something long, arduous, and involved. Well, this team completely blew that out of the water. From the get go they were extremely responsive and took care of everything. They kept us apprised of changes to building codes that would require adjusments in our basement layouts and hardware. Once the work started we barely noticed they were there. The team were in and out without bothering us and extremely respectful of our space outside of the renovation. They had quoted us at the start the finish date for the project and kept on schedule. Next thing we know, theyre done 2 weeks early! Amazing work!

    Answer from pro:

    Thank you for the review!
    Reply created 1 May 2023
  • Geoff McBryan
    Rating: 5 out of 5
    Review left on 10 Mar 2023

    Complete Basement Rebuild, new furnace and water tank.

    Have an older bungalow with a basement that had seen a few DIY "upgrades" over the years by previous owners. The space was cold and dim with drop ceilings and fake wood panelling. It was usable but not comfortable. We needed a complete tear-down and rebuild including a new furnace and water heater. Brought in a few companies for quotes, Basement builders was at the high end, but we went with them because they (Don) showed the most knowledge and experience, helping us figure out what could be done. Their experience was obvious, and we felt they were the best choice to properly do the work we needed. They helped us with a plan that worked with the space and their designer (Kristina) helped with the finishing touches. They gave a good explanation of how the process would proceed and got to work. Once the plans were made, Murray and Ben took care of everything, completely tearing out the old and rebuilding from scratch. One downside was that we didn't always know when or what would be happening, but that was clearly explained as how the process would work from the beginning so was not unexpected. The trades were all professional and friendly and would update us in on what they were working on. The entire process took around 18-20 weeks to complete, and the results were fantastic. The basement is now fully modern with proper lighting,heating, and windows. With a nice family room, bathroom, bedroom, and office, it has become the place we spend most of our time. A few months following the work we had some issues with the new water tank and found a few small fixes we needed dealt with. They responded to our requests right away and got everything taken care of quickly.

    Answer from pro:

    Thank you so much for the awesome review. We are so happy that you love your basement
    Reply created 10 Mar 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 23 Feb 2023

    Basement renovation

    We had a great experience. I love our basement. The contractor's were professional and very clean. Once we made the design and approved the quote, things just moved quickly. They finished 3 weeks early. As a further bonus, they were very good not to let my cat out, and we're very good with my large dog. The workmanship is top notch. Thank you Basement Builders for a beautiful addition to our home. We

    Answer from pro:

    Thank you so much for the review. We are so happy that you are loving your basement.
    Reply created 24 Feb 2023
  • N & L Witczak
    Rating: 5 out of 5
    Review left on 24 Jan 2023

    Years later and still amazing!

    I sent an email inquiry in to Basement Builders on Saturday night this week, I needed some minor service work on a couple of led lights that were part of my build with them from 2019. I had an email back that night and a call from an electrician on Monday morning looking to help that afternoon. Unreal! We are still so happy with the work Basement Builders did for us and everyone who sees our basement is blown away. You can not go wrong with these guys.

    Answer from pro:

    Thank you for the awesome review. Much appreciated.!!
    Reply created 23 Jan 2024
  • Gav Kumar
    Rating: 4 out of 5
    Review left on 7 Nov 2022

    Basement Renovation

    After much online and in-person research, we decided to go ahead with Basement Builders for our Basement renovations. We started the discussion and documented everything on a storyboard, the Basement Builders team then started working on drawings, they took care of all the permits and worked with the City, which was very nice for us as the Homeowner. Basement Builders kept us informed in the loop and made sure there was no compromise on the trade and quality of the work. The Basement Builders team did their best to stay on top of the timeline, and we are very happy that in the end, everything worked out the way we wanted it to be including the timeline. The team did a great job and we would recommend Basement Builders to our friends and family.

    Answer from pro:

    Thank you so much
    Reply created 11 Jan 2023
  • Customer of Basement Builders
    Rating: 4 out of 5
    Review left on 6 Nov 2022

    Develop basement

    Quality and workmanship really good. Communication from basement builders could be better, but overall very happy with the work that was done.

    Answer from pro:

    Thank you for the review. We are glad you're happy with your basement!
    Reply created 7 Nov 2022
  • Customer of Basement Builders
    Rating: 5 out of 5
    Review left on 3 Oct 2022

    Basement development

    Fully satisfied with the workmanship. Finished project as per contract. I highly recommend Basement Builders.

    Answer from pro:

    Thank you so much !
    Reply created 5 Oct 2022
  • HomeOwner
    Rating: 5 out of 5
    Review left on 30 Sep 2022

    Basement Renovation

    We had our basement converted from completely unfished to fully finished. We a thrilled with the results. Basement Builders was helpful and walked through the whole process, and was happy to answer any questions or concerns we had. During the planning we had our input heard to build the basement how we wanted it. We we able to design the basement and it came out looking exactly how we hoped.

    Answer from pro:

    Thank you so much for the awesome review
    Reply created 30 Sep 2022