GO! Pest Control

Rating: 4.8 out of 5

GO! Pest Control reviews (166)

  • Review from Satisfied consumer
    Rating: 5 out of 5
    Review left on 11 Oct 2018

    Rodent problem

    I called Go-Pest Control in the summer for one of my investment properties which was having mice problems. They went to the home and sealed all entry points and put out traps. The service plan allowed me to call them back over a 3 month period if my tenant continued to see mice. They did such a great job with their first visit that we didn't have to call them back. They fixed our problem in the first try!! I found everyone I dealt with very professional and knowledgeable. I now have a different issue at another property and I called them right away. I have total confidence that they will be able to help me out again.

    Answer from pro:

    Thank you so much for the kind review(:

    Reply created 12 Oct 2018
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 1 Oct 2018

    Worst service

    I called this company they made it sound so good and their products work. The first guy came an hour or so and he left I still had seen bugs they sent another guy 3 weeks later for second treatment. THe second guy was in my house for not even 10 minutes I went up the street and back grabbed a coffee he was gone I called he said he would send him back he came back again 10-15 min tops and he was gone. I saw bugs the day he was here. He obviously did nothing. Don’t pay this company for anything I had another guy come and did the same treatment for much less and I haven’t seen anything since he came first time
  • Review from David H. Hill
    Rating: 5 out of 5
    Review left on 28 Sep 2018

    Basement apartment

    Very responsive to request for service. Polite, available, dealt with the problem. Agreeable to rescheduling to make service convenient.

    Answer from pro:

    Thank you so much for the kind review!

    Reply created 4 Oct 2018
  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 18 Sep 2018

    Kitching and washroom removal of roches

    Not satisfied with the work from the pest control personal. Please do not send the same person back for fallow ups

    Answer from pro:

    Thank for the feedback!

    Reply created 17 Jan 2019
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 17 Sep 2018

    3 bedrooms and bathroom - located top level. - Townhome located in Nepean (Ottawa West)

    Infested with bed bugs in 3 bedrooms and 1 bathroom. Absolutely disgusted that this happened to me. I purchased my home 20 years ago and I have never had problems. New tenant for over a year. His boxspring was completely infested - some of the bugs are still alive. The boxspring has been thrown out for garbage pick up this week. Your company came in a week ago today (Monday) . We were told to be out of house approx 4 hours. When we came home - no harsh smell - in fact no of at all. I am happy and awaiting the second application, if required, I a few days. Thank you.

    Answer from pro:

    Thank you so much for the kind review (:

    Reply created 17 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Sep 2018

    Mouse control

    life service man was Sandy he's Alachua he knows very much about the extermination of rodents he's knowledgeable and he actually speaks good English which is what I like not like previous working and I've had here who knows his products knows his work he didn't take him long and he was very thorough and I would recommend him to other friends of mine who are looking to exterminate rodents around the house it's a good company and I gave it a full good positive rating

    Answer from pro:

    Thank you so much for the kind review (: we are happy to hear that you had a good experience with us.

    Reply created 14 Sep 2018
  • Review from Customer of GO! Pest Control
    Rating: 5 out of 5
    Review left on 12 Sep 2018

    Pest elimination

    The exterminator showed up on time, was very courteous and professional. I showed him evidence of mice and he planted traps close by the droppings, then he went outside, looked around the house and found out where the mice might be getting into the house and he plugged up these entrance holes. About a week later, only one trap still had mice evidence around it. I called them back, and then they sent the same guy back. He went outside again and found one more place where my unwelcome tenants were availing themselves of my goodwill (getting into my house) and he plugged up this area as well. I highly recommend this company. They are discreet, knowledgeable, professional and the tech took time to explain things to me.

    Answer from pro:

    Thank you so much for the great review!

    Reply created 13 Sep 2018
  • Review from Customer of GO! Pest Control
    Rating: 5 out of 5
    Review left on 11 Sep 2018

    Bumblebees

    Bumblebees had found a rather inconvenient location to build a nest in the ground under our deck. Marc, who wasn't at all bothered by their attention, peered below the deck and saw a number hovering above a crevice between a pair of rocks. He dusted the area and it appeared they were done for. But a number were still buzzing the following day, so Marc paid a second visit, poked around the rocks to open up the nest and finished them off. All in all, a nice professional job with no added charge for the second visit.

    Answer from pro:

    Thank you so much for the kind words!

    Reply created 12 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Sep 2018

    Removal of yard animals

    The service was prompt, efficient and professional I am pleased with the result and with the ldvel of service provided.

    Answer from pro:

    Thank for the great review! We're so happy to hear you had a great experience with us.

    Reply created 12 Sep 2018
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 7 Sep 2018

    Remove wasp nest on side of house.

    Here are my concerns: 1) The work was completed quickly and to my satisfaction. The worker, Zar (spelling?), was polite and did a great job! 2) However, I am not happy about how costing came to be. When I called, Danielle, the receptionist told me that to remove a wasp nest would cost $129.00 plus tax. I wrote the quote down. I discussed the price with my partner, and the timing (same day, in a few hours), and we agreed to go ahead with them. After Zar completed the job, he told me it was going to be $150.00 plus tax. I told him that that was not the price Danielle quoted us. I phoned her. She then told me it was $150. Although there was a $25 coupon, to reduce the price, I still felt like I’d been scammed! 3) After I said ok to the new price (and I was not happy about that!) Zar asked if I wanted the invoice/receipt to be emailed to me, and we checked the email address. It was correct. However, I have still not received it.

    Answer from pro:

    Hi There, Thank you for the feedback, we have a set price for this kind of job and the price does not change between customers, we're very sorry for the misunderstanding but you might heard it differently over the phone, we would be happy to refund a $20. Regarding the invoice we checked our records and it seems like we did send the invoice, if you still did not receive it, please contact the office at 613-366-2202 or by email at service@gopestcontrol.ca so we can make sure we have the right email to resend you the invoice. Please accept our apologies for the misunderstanding that make you feel uncomfortable with what you paid. Hope this will help.

    Reply created 4 Apr 2019
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