Tornado Plumbing & Drains

Rating: 5 out of 5

Tornado Plumbing & Drains reviews (410)

  • Review from Valerie Soper
    Rating: 5 out of 5
    Review left on 2 Aug 2017

    Interior and Exterior Sump Pump Replacement

    Sergey and his team worked their butts off in the hottest 2 days of summer, digging a 35 foot trench to bury our indoor sump discharge pump into a french drain outside. They also installed 2 sumps, 1 exterior and 1 interior and stayed behind late to ensure late to ensure everything was working properly. The crew cleaned everything up and even replanted 2 plants that they had to remove to make the trench. I would highly recommend this team to anyone looking for a reliable, honest crew. Thank you Sergey, Yuriy and team for fixing our sump pumps.

    Answer from pro:

    Thank you for the fantastic review! We're glad to have taken care of the sump pump and returned everything the way it started. It's customers like you that help keep us in business and working hard.

    Reply created 6 Aug 2017
  • Review from mariak
    Rating: 5 out of 5
    Review left on 21 Jul 2017

    Backed up drains

    The guys were very polite, respectful, knowledgeable and trustworthy. They explained everything and made me feel comfortable and informed about the work being done. They did a great job to boot and the price was reasonable. It's the first time I've had such a positive experience with a plumbing company so I had to write a review.

    Answer from pro:

    Thank you for your kind review. It was our pleasure helping you with your drain issue.

    Reply created 24 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jul 2017

    Leaking faucet in kitchen.

    I called Tornado Plumbers after 6pm on a Wednesday for a leak that I had in my kitchen. They were there within the hour and had everything fixed. Very friendly and professional and very reasonable price. Would definitely use again and highly recommend!

    Answer from pro:

    Thank you for the great review! We're happy to have been able to help you so quickly and that you're pleased with the work done.

    Reply created 20 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jul 2017

    Waterproofing, New Bath Rough-In

    We originally called Serhiy at Tornado Plumbing because our toilet was leaking. Serhiy and his team showed up on time and quickly fixed the leak within a short period of time and was very respectful by cleaning up after themselves. After such a great experience, we ended up asking Serhiy to do the rough in for a new bathroom we wanted to put in our rental property. Serhiy and his team again did an amazing job and walked me through everything they were doing. He pointed out some other issues which lead to us having to waterproof the front and back of the property. Serhiy gave us a very fair and reasonable quote. I would highly recommend Tornado Plumbing for all your plumbing needs and we would definitely hire them again.

    Answer from pro:

    Thank you for the review Nigel! It's nice to hear that you were pleased with us and decided to have us back for a second project. You were a pleasure to work with.

    Reply created 18 Jul 2017
  • Review from mike p
    Rating: 5 out of 5
    Review left on 14 Jul 2017

    Emergency Laundry Valve Service

    Wow... Thought this would cost a lot more. Especially since they were nice enough to provide the service in the evening. The work was flawless, the staff that arrived were courteous, pleasant and extremely professional and knowledgeable. I will definitely be using them for any future plumbing needs and recommending their service. You wont be disappointed if you use these guys.

    Answer from pro:

    Thank you for your kind response. It's was our pleasure doing business with you.

    Reply created 19 Jul 2017
  • Review from Customer of Tornado Plumbing & Drains
    Rating: 5 out of 5
    Review left on 14 Jul 2017

    Leaky kitchen drain and noisy toilet

    I called Tornado Plumbing this morning at 8:30am with a leaky kitchen drain. Sergey booked an appointment for us same day and he and Yuri arrived at 3:00pm. They were punctual and professional. They even had to step out to pick up a part and returned to finish the repair today. Their amazing service really made the whole experience efficient and stress free. Thanks guys!

    Answer from pro:

    Thank you for taking your time to write as a review. We are glad we were able to help you with your drain problems.

    Reply created 19 Jul 2017
  • Review from Antony Han
    Rating: 5 out of 5
    Review left on 11 Jul 2017

    Clogged kitchen drain

    Got a problematic drain for quite a while and yesterday it's totally clogged with water starting leaking from underneath the sink and hose connection. Thanks Yury and his partner who came and thoroughly examined the problem, carefully checked and fixed all connection issues, and snaked down the clog. As having a 30+ year pipe hiding in nowhere, no check-out exit was left from previous work, which caused some headache for us for a long time. The team thoughtfully suggested plan A, plan B, plan C...with all cost considerations. Thankfully after some hardwork, my water started flowing with no slowing down, which saved my drywall!! The team also helped check the waterpipe to address some potential issues, which I have never paid attention to. Thanks and good work!!

    Answer from pro:

    Thank you for the great review Antony! At Tornado Plumbing we strive to get the job done the way you want, and we're pleased you're satisfied with the outcome.

    Reply created 11 Jul 2017
  • Review from Customer of Tornado Plumbing & Drains
    Rating: 5 out of 5
    Review left on 10 Jul 2017

    Plumbing service

    Yuri and Sergey are great, he got here quickly and fixed the issue in our office right away. They really know what they're doing. I've been trying to call different plumbing services to find someone reasonable and I'm so glad I found these guys.

    Answer from pro:

    Thank you so much for the kind review! I'll let them know you're pleased with the work done.

    Reply created 10 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jul 2017

    best service i ever got.

    I am so pleased with the service i got . i had my sink clogged and shower . They came with in an hour and fixed everything . Very professional and the quality is absolutely amazing. They left everything clean . Thank you so much, great job guys.

    Answer from pro:

    Thank you for the great review! We're glad to have been able to help with your sink and shower.

    Reply created 10 Jul 2017
  • Review from Customer of Tornado Plumbing & Drains
    Rating: 5 out of 5
    Review left on 5 Jul 2017

    Drain clearing

    Tornado plumbing was the only company to give me a quote up front. They came right away and completed the job efficiently. They were honest and informative about the issues they addressed. I would definitely use them again.

    Answer from pro:

    Thank you for the great review. We're glad to have helped you so quickly, and to know you're pleased with our service.

    Reply created 5 Jul 2017
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