Twintech Heating & Cooling

Rating: 5 out of 5

Twintech Heating & Cooling reviews (260)

  • Review from Customer of Twintech Heating & Cooling
    Rating: 5 out of 5
    Review left on 17 Aug 2019

    Quality and Ethics

    Timely in service, friendly sales, great staff, professional workmanship. People with ethics and care about their customer's needs with diplomacy. A1+ in my books. For homestars request of 30 words min., GREAT GREAT GREAT GREAT GREAT.

    Answer from pro:

    Thank You so much for your Great review. We are lucky to have you as our newest customer! Kind Regards! "Mitch, Greg, Grant & Dave" The TWINTECH Team

    Reply created 19 Aug 2019
  • Review from Rob (Whitby)
    Rating: 5 out of 5
    Review left on 9 Aug 2019

    Replacement Air Conditioner

    During the hottest week in the summer our old A/C decided to call it quits. I called Twintech Heating & Cooling after receiving a referral from a family member; came highly rated for being an honest, family run business, who appreciates their customers. Dave was able to accommodate my hectic schedule and book a late evening appointment to walk through the specifics. Greg and Mitch arrived exactly on time a few days later, where very polite and friendly, and within a couple hours had a new unit up and running. Also received a follow up call to ensure we were happy with the Amana.

    Answer from pro:

    Thank you Rob… It's a great feeling to have our customer's appreciate the work that we do

    Reply created 9 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Aug 2019

    Furnace, air and hot water.

    They were on time and very professional. I'm so glad I decided to go with Twin Tech thanks.

    Answer from pro:

    We are very pleased that you decided to choose our company. Thank you Linda "The Twintech Team"

    Reply created 23 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Aug 2019

    Furnace and Air Conditioner Replacement.

    Timely and appreciated - this was during the hottest days this year when our Air and Furnace way. Efficient. Professional. No BS or overselling. What was promised, was delivered at a cost-effective price point. Down to earth.

    Answer from pro:

    Thank you for the great review. At Twintech we believe there is nothing cheaper then what you own already. So if you have an AC or furnace that is still working why replace it? Replace only the piece of equipment that needs to be replaced and run the working equipment until it stops. Don't listen to salesmen who just want you to replace your working equipment just because it's old....They just want to make extra commission on the sale. Too many landfill sites are filled up equipment that still had life in them! Kind Regards "The Twintech Team"

    Reply created 8 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Aug 2019

    New furnace

    Professionally done and took care to cover all entry floors to the house for the installers to remove old furnace and install new furnace. Also made recommendations of the tankless water heater that we had installed and items to address. We did not know they also installed tankless water heaters.

    Answer from pro:

    Thank you so much for choosing our company to install your new Amana furnace. It was a pleasure working with you! Kind Regards Mitch, Greg, Grant & Dave "The Twintech Team"

    Reply created 8 Aug 2019
  • Review from T.Whyte
    Rating: 5 out of 5
    Review left on 17 Jul 2019

    Replacement A/C Unit Installation

    My existing 15-yr old A/C went down on me during the first major heat wave of the season. Researched my options, as well as a few different installers, and decided on Twintech. They gave me confidence right from the beginning. Extremely knowledgeable. Their communication was excellent - always responded to questions quickly. Given we were in a heat wave, they were fully booked. However, within days they were able to fit me in due to a cancellation. Upon learning that the Amana unit I was getting installed was on backorder, TwinTech went to bat for me with the manufacturer and was able to get me the next model up within a day, for the same price - Amazing! As far as installation was concerned, I couldn’t be more impressed. These guys were clearly very experienced and did a fantastic job. Very clean, polite, timely & informative. They even thoroughly sealed all the exposed gaps in my ductwork. I’ve had plenty of heating and cooling work done in the past and have never used the same contractor twice because I’ve never been very impressed. However, from now on, I’ll always be contacting Twintech first!

    Answer from pro:

    Thank you for the kind words about your positive experience with our company. We pride ourselves on making sure that all our customers receive the absolute highest level of Customer Service available in Durham and the GTA. Kind Regards "The Twintech Team"

    Reply created 19 Jul 2019
  • Review from Bill
    Rating: 5 out of 5
    Review left on 10 Jul 2019

    Full A/C replacement....Compressor,tubing & furnace evaporator

    Price was not the cheapest nor the most expensive of my quotes. It's the quality of the installation that makes for a good AC system. The twins' knowledge & professionalism was evident in the small details: Very clean work. Greg made sure that refrigerant level & temperature were correct. They reinstall the insulation & vapor barrier around the wall. The outside electrical cords were secured to the wall. Proud to support this local company. Thank you.

    Answer from pro:

    Thanks Bill.....Twintech Heating

    Reply created 11 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jun 2019

    Central air conditioner

    Great team of guys came to do the work. Very professional. Arrived on time worked very efficiently and were very clean. They answered any questions we had without hesitation. The air conditioner works great and is so quiet. I highly recommend them and they don't try to up-sell anything right from the start.

    Answer from pro:

    Thank you very much for the kind words. As far as we're concerned Amana is one of the best premium brands available on the market today. It's super quiet, very reliable. Represents great value and has an excellent warranty! Kind Regards "The TWINTECH Team"

    Reply created 5 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jun 2019

    Furnace

    The service was prompt, profession and very courteous. Competitive price. Would highly recommend this company

    Answer from pro:

    Thank you very much Jordan for your great review. Our team appreciates hearing positive feedback from our customer's about their quality workmanship and hard work. Warm Regards "The TWINTECH Team"

    Reply created 14 Jun 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Apr 2019

    In every way, a great company to work with.

    I hired twin tech to convert my townhouse heating from electric to gas and install a furnace and a/c unit. I had talked with many other vendors, and received several quotes, but chose them, and very happy I did. Here are some of the reasons why: 1. They were realistic about the time line for the work, when they could start and how long it would take. (They said upfront, it was their busy season and would need to get back to me in 3 weeks, which they did): 2. They had a quote with options for me. They were clear about the entertainment of what they would and would not do (they’d build duct work, id need another contractor to box in duct work). This allowed me to plan as I was my own general contractor for my renovations). 3. They spoke to me in language I understood, neither too technical nor too simple. They answered all my questions as I had them. Everyone is so lovely to work with, the sales team and the contractors who are worked in my home. 4. It’s been 4 m since the work was complete. They still answer my emails and my furnace is working very well! I unabashedly recommend! Price, customer care and quality workmanship were all amazing!

    Answer from pro:

    It was really a pleasure to work with you on your project to convert to natural gas forced air heating from electrical baseboard heating. We are very lucky to have you as a customer! Thank you so much for recommending us to other homeowners. Highest Regards "The Twintech Team!

    Reply created 16 Apr 2019
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