Ryan My Fireplace Guy Ltd

Rating: 5 out of 5

Ryan My Fireplace Guy Ltd reviews (169)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jun 2018

    Gas line and garage heater

    Very professional. Work was done with care and attention. Completed on time and a exelcent price. They answered all my questions and concerns. These guys are the best! I'm very happy with everything. Highly recommend!!!!

    Answer from pro:

    It was a pleasure working with you. We hope you enjoy your new garage heater. Thank you for your business. Sincerely, Ryan My Fireplace Guy

    Reply created 13 Jun 2018
  • Review from Customer of Ryan My Fireplace Guy Ltd
    Rating: 5 out of 5
    Review left on 1 Jun 2018

    Gas Fire Place Maintenance

    Ryan provided great prompt and professional service when he came to service our gas fireplace. He even went above and beyond by cleaning the glass and spray painting the interior to make the unit look like new again. Thanks Ryan, we will for sure use your services again.

    Answer from pro:

    Thank you for using my services. I pride myself on providing quality work at affordable prices so I am pleased you are happy with the results. I look forward to working with you again, should the need arise. Thanks for your business, Ryan My Fireplace Guy

    Reply created 4 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Jun 2018

    Fireplace repair and cleaning

    Ryan arrived within the time window given. He was well equipped for the job. He quickly and accurately diagnosed the issue. He was tidey in doing performing his work. I appreciate him using a drop sheet in order to protect our hardwood floor. Our fireplace is as good as new. I also had him install a blower fan.

    Answer from pro:

    I am pleased that you are happy with my work quality and ethic. It was a pleasure working with you. Thank you for using my services. Sincerely, Ryan My Fireplace Guy

    Reply created 13 Jun 2018
  • Review from lucy caceres
    Rating: 5 out of 5
    Review left on 15 May 2018

    New fireplace install

    Ryan did an amazing job with our fireplace project. He is very knowledgeable and gave us great suggestions on the type and size of fireplace that would work with our space. The final product looks amazing, we are very pleased. Ryan is always responsive whenever we have questions. I would highly recommend Ryan for the quality if his work and professionalism.

    Answer from pro:

    Thank you for your recommendation. I always appreciate when a customer is satisfied and hope that you enjoy your fireplace for many many years. It was great working with you and I hope we get to provide you with any future gas needs. Sincerely, Ryan My Fireplace Guy

    Reply created 18 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 May 2018

    Ryan is the best...why go anywhere else?

    He is truly the best at all Fireplace maintenance as well as furnaces. He is terribly smart & efficient, GREAT attention to detail, reasonable prices and on time. I would never hesitate recommending him to 1,000,000 friends.

    Answer from pro:

    I really enjoyed reading your review of the service I provided and am glad that you had such nice things to say. I promise to deliver the same quality of service and attention to detail to any and everyone you reffer me to. Thank you kindly, Ryan

    Reply created 8 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Apr 2018

    Gas fireplace service, repair and cleaning

    Ryan was friendly, prompt and efficient. The fireplace hadn't been serviced in years. It wasn't working properly and the glass was hazy. Ryan cleaned, repaired and the fireplace looks and works like new. I thought the work was well done, and reasonable too.

    Answer from pro:

    Thank you for your feedback and if there is any way we can improve upon the service we provided please let us know as we are always looking for ways to better your experience. Thanks, Ryan

    Reply created 20 Apr 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Apr 2018

    Fireplace tune-up

    I asked for a fireplace tune-up and cleaning. Ryan cleaned the fireplace thoroughly, replaced the flame sensor, repainted the backing, replaced the wall switch, and even located and repaired some leaks. Our fireplace was barely working and now it is the centerpiece of our living room again! Ryan was on time, knowledgeable, and did an outstanding job. I highly recommend him for any of your fireplace needs.

    Answer from pro:

    Helping get a fireplace back to its optimum appearance and working order is my goal when servicing a fireplace. I'm very happy that you are pleased with my work and I'd appreciate any future recommendations you are able to make. Thank you for using Ryan My Fireplace Guy. Sincerely, Ryan

    Reply created 13 Apr 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Apr 2018

    Fireplace service

    We called Ryan to service a fireplace that was slow to ignight. He was very clean courteous and efficient. He kept us informed thoughts that and was prepared for issues so the job was finished in one visit. In our case that was fixing a gas leak and replacing a faulty switch. He also cleaned and painted the firebox and the fireplace looks new. We would highly recommend him for your service needs and will use him again when needed. Thanks Ryan Kerry Wallace

    Answer from pro:

    Thank you for taking the time to write such a detailed review. Glad we were able to help resolve your fireplace issues and pleased to hear that you were satisfied with the service we provided. Ryan

    Reply created 20 Apr 2018
  • Review from Song
    Rating: 5 out of 5
    Review left on 10 Apr 2018

    Fireplace cleaning - leak found!

    I found Ryan through Google and booked solely based on his outstanding reviews. He deserves every single one of them! Booking the appt was easy with an appt within a week. On the day, he called about 45 mins before to let me know he was on his way. He arrived within the time window I was quoted. He was extremely efficient, professional, and definitely knows his way around a fireplace. He found and quickly repaired a huge gas leak! And what impressed me even more was he said he didn't feel right about charging me for the extra work! His mama raised him right ?. I was more than willing to pay for such a significant find but he wouldn't accept. I paid what I was quoted which is the same as what is quoted on his website. My fireplace looks better than brand new. I will be calling on him again. Thanks Ryan!

    Answer from pro:

    Thank you for such a detailed flattering review. I'm glad you had me out to service your fireplace and I look forward to our future business endeavours. Thanks again, Ryan

    Reply created 13 Apr 2018
  • Review from Aleyna Mah
    Rating: 5 out of 5
    Review left on 5 Apr 2018

    Very Impressed

    I searched online for a company to clean and check our fireplace and found Ryan's company with several outstanding reviews. I am so glad that we did! He was prompt, clean and provided fantastic service! He is very knowledgeable and conscientious with his work. Thank you Ryan! We will definitely recommend your company to others!

    Answer from pro:

    Customer satisfaction is very important to me as is doing quality work. Thank you for choosing to use Ryan My Fireplace Guy. I appreciate your favourable recommendation and look forward to assisting you in the future, should it be needed. Sincerely, Ryan

    Reply created 10 Apr 2018
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