Countertop Pro reviews (123)

Review from HomeOwner
Rating: 5 out of 5
Review left on 3 Dec 2024
Small project, excellent results
I added some shallow cabinets and a free-standing island to my kitchen to improve the functionality of a very small space. Joyce and the Countertop Pro team were professional and helpful right from the start! They did not require a minimum countertop surface area and had an abundance of styles to choose from - I was able to find a beautiful quartz countertop to match my natural marble tile backsplash. Installation was only days after the measurements were finalized and I am thrilled with the results. The installers were efficient, tidy and even took the time to greet my pets. I highly recommend Countertop Pro!
Answer from pro:
Thanks so much for the awesome review, Tracey! We're so happy to hear you're loving your new kitchen setup. It was a pleasure helping you find the perfect quartz to match your marble backsplash, and we’re glad the whole process went smoothly. If you ever need anything else down the road, don’t hesitate to reach out. Thanks again for recommending us ! GTA Countertop Pro Team
Reply created 6 Dec 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 1 Oct 2024
Best countertop place
Best countertop place in the province. Have the best selections, very professional, clear communication, fast service, very competitive price, and most importantly their installation is perfect. I did my countertop when I moved to a new house in 2020 and was super happy with their service, especially that I had many difficult requirements like double waterfalls etc. so I used them again for my new place this year and very satisfied again. Thank you Joyce and team.
Answer from pro:
Hi AE We are truly honored to receive such positive feedback from a valued returning customer like you. Your continued trust in us is the highest compliment we could receive, and it has been a pleasure working on your projects in 2020 and 2024. We’re always here to ensure your satisfaction. Thank you for your loyalty, and we look forward to seeing you again! GTA Countertop Pro Team
Reply created 2 Oct 2024
Review from Customer of Countertop Pro
Rating: 5 out of 5
Review left on 11 Sep 2024
Kitchen Renovation
I was referred to GTA CounterTop Pro through a friend and they far exceeded my expectations. Jasime and Joyce were a pleasure to work with. Jasmine sized up what I was looking for and sourced the ideal I was referred to GTA CounterTop Pro through a friend and they far exceeded my expectations. Jasime and Joyce were a pleasure to work with. Jasmine sized up what I was looking for and sourced the ideal quartz for my kitchen countertops, backsplash and back wall. She was very friendly, knowledgeable and professional. I knew I had arrived at the right place after dealing with Jasmine. Joyce was likewise very knowledgeable and professional, overseeing every detail of fabrication and installation. Nicky and his assistant did a great job on the installation. GTA CounterTop Pro has an extensive showroom of samples and full slabs from which to choose. Their prices were very reasonable and their customer service exemplary. I would highly recommend them. They scored 100% with me. THANK YOU Jasmine, Joyce, Nicky and the entire team at GTA CounterTop Pro! Ruth
Answer from pro:
Hi Ruth, thank you for taking the time to share such a wonderful review of your experience with us. Your words mean the world to me and my team. We take immense pride in the work we do, and it’s incredibly rewarding to know that we were able to exceed your expectations. Workmanship and attention to detail are at the heart of what we do, and it’s customers like you who make all the hard work worthwhile, and it was truly a pleasure to work with you on your kitchen project. We look forward to the opportunity to work with you again! GTA Countertop Pro Team
Reply created 12 Sep 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 20 Aug 2024
Speed, price and professional - amazing
Joyce is very professional and prompt. The entire process from quote to installation took 7 days; they could have done sooner but I was busy. Big guys quoted me 4-6 weeks as delivery/installation date from payment date. The counter top and the backsplash was installed very professionally without any issues within about 5 hours on a Saturday without a fuss. The price of the whole project was about 30% cheaper than any big box guys (I had 2 other quotes). Amazing work- speed, price, prompt execution. Thank you
Answer from pro:
Dear AG, Thank you so much for your kind words! We're thrilled to hear that you're happy with our service and work. It was a pleasure working with you, and we truly appreciate your trust in us!! GTA Countertop Pro Team
Reply created 22 Aug 2024
Review from Customer of Countertop Pro
Rating: 5 out of 5
Review left on 19 Jul 2024
Kitchen countertop
Joyce was absolutely wonderful to deal with. She was very accommodating and her installers were very professional. The work they did was impeccable. Not only did they work quick they were also very clean. From the first time we entered her showroom we were greeted with a welcome. It was never a bother to call Joyce, she always took our calls. We have no problem recommending her company. I would definitely use her company again. Last but not least the showroom is full of beautiful choices. Tony
Answer from pro:
Hi Tony, Thank you very much for your glowing review! We are delighted to hear that your family is satisfied with our work. Our team takes great pride in delivering high-quality stone products and services. Your positive feedback means a lot to us.We appreciate your trust and look forward to the possibility of working with you on future projects! Countertop Pro Team
Reply created 24 Jul 2024
Review from Ricardo Reis
Rating: 5 out of 5
Review left on 4 Jul 2024
Kitchen Reno
Joyce was a pleasure to work with. Great communicator, answered all our questions promptly prior to the in-home consultation. She met us at our cottage on time, and coming from the GTA 90 minutes north could be a bit challenging on a Friday evening. She brought samples and provided advice based on her many years of experience, not only as a sales person but also taking the correct measurements for the quartz countertop production. The installers are true professionals. They are clean, aware, patient, intelligent, polite, and most importantly very accurate and precise with the install. We highly recommend Countertop Pro and will definitely be using their services again.
Answer from pro:
Hi Reis, Thank you so much for your kind words and positive feedback! We are thrilled to hear that you enjoyed your experience with us. Our crews work hard to provide the best service possible, and it’s always rewarding to know that our efforts are appreciated. We appreciate your business and trust very much, and we look forward to welcoming you back soon! Countertop Pro Team
Reply created 6 Jul 2024
Review from Customer of Countertop Pro
Rating: 5 out of 5
Review left on 25 Jun 2024
SUNNING Bathroom and kitchen remodel
Amazing work by Julie and her team! I used them for my kitchen 2 years ago and just had them come back for my bathroom! They are very careful, accurate, and always helping answer questions or offer advice along the whole process. Consistently exceeded my expectations
Answer from pro:
Hey Fernando, Thank you so much for your wonderful review! We're thrilled to hear that you are satisfied with our worksand services. Our crews work very hard to ensure every customer has a positive experience, and your kind words mean the world to us. We look forward to working with you again! GTA Countertop Pro team
Reply created 27 Jun 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 11 Jun 2024
Kitchen countertop
The creativity,professionalism during entire project earned Joyce five stars in my book. Her inspiring ideas kept me in check with clean ,neutral and modern tone. Cleanliness and attention to detail from installers are unparalleled.
Answer from pro:
Hi Alex, Thank you so much for your kind words and for taking the time to share your experience. Your positive feedback means the world to us. We are thrilled to hear that you had a wonderful experience with our works and services. GTA Countertop Pro Team
Reply created 17 Jun 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 7 May 2024
Kitchen Countertop
Joyce was amazing to work with! She has a wealth of knowledge and made a great suggestion when it came to selecting a countertop. Overall the experience working with Joyce and her team was outstanding and I will definitely recommend them to others.
Answer from pro:
Dear Tamer, Thank you so much for taking the time to write such a great review. We understand how stressful and disruptive it can be to have your kitchen in shambles. Your kind words resonate deeply with everyone here at Countertop Pro, and we are genuinely touched by your appreciation. It has been an absolute pleasure to work with you, and we look forward to continuing to exceed our customers' expectations in the future. GTA Countertop Pro Team
Reply created 10 May 2024
Review from Customer of Countertop Pro
Rating: 5 out of 5
Review left on 11 Apr 2024
Fantastic Company and Product
Joyce and the whole team were fantastic and made the process very simple - from beginning to end. I cannot be more pleased with the end result - my new quartz counter and matching backsplash look amazing! I would highly recommend GTA Countertop Pro for any project and will absolutely turn to them again in future.
Answer from pro:
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Our team is dedicated to delivering exceptional service and exceeding expectations every step of the way. We appreciate your trust in us, and we hope you enjoy your new kitchen countertop and backsplash for many years to come!! GTA Countertop Pro Team
Reply created 11 Apr 2024