Countertop Pro reviews (123)

Review from Customer of Countertop Pro
Rating: 5 out of 5
Review left on 10 Apr 2024
Great team!
We hired Countertop Pro for pur kitchen project. The did a phenomenal job, our kitchen is a dream thanks to Joyce and her team. Everything was done in a timely way and efficiently. If you're looking for these services I highly recommend this team. Our experience was smooth and results were fantastic. Thank you Joyce and team!
Answer from pro:
Hi Meghan, Thank you for such an amazing review! We're absolutely thrilled that you had such a fantastic experience with us. Your satisfaction is what drives us, and we're over the moon knowing we exceeded your expectations. Your kitchen now looks stunning!! GTA Countertop Pro team
Reply created 11 Apr 2024
Review from Itay Ostritsky
Rating: 5 out of 5
Review left on 4 Mar 2024
Kitchen renovation
Very easy to work with Joyce I finding the right product and colours for the kitchen Reno. Very helpful and accommodating to complete this project with ease and stress free. Very knowledgeable and very easy to work with. The workmanship was absolutely amazing. Very clean and left my kitchen the way it was before. Clean no dust. Not my first time using Countertop pro and definitely not my last. Will definitely recommend their services to anyone who asks. Love the work. Thank you
Answer from pro:
Hey, Itay It's wonderful to hear that you found our service enjoyable and satisfactory. Your feedback really helps us continually improve and strive for excellence. We're committed to providing exceptional experiences, and we're grateful for the opportunity to help you on your kitchen project. Looking forward to seeing you for your next project soon! GTA Countertop Pro team
Reply created 7 Mar 2024
Review from Leor Margulies
Rating: 5 out of 5
Review left on 29 Feb 2024
Preparation, cutting and installation of countertop and backsplash
I cannot say enough about GTA Countertop Pro. Their service and product and pricing from start to finish has been exemplary. They made the experience easy, fast, painless and the quality of their work is 12 out of 10!. The pricing was very fair and substantially less then another quote that I had. They were timely they did what they said they would do and they were very fair and minimizing extras. They even arranged to pick up my sink for installation. I would highly, highly recommend Joyce and her team for any countertop and backsplash needs you may have. I had purchased the materials elsewhere and was unaware at the time that the company that supplied me with the materials did not do the cutting and installation. But I would highly recommend using Joyce and her team to both by the materials, prepare the countertops and backsplash and install them. Thank you so much for an amazing job from start to finish, Joyce and Lin!
Answer from pro:
Hi Leor, Thank you so much for taking the time to share your positive feedback! Knowing that our dedication to excellence is acknowledged by our clients, like you, truly motivates us to continue delivering exceptional service. We strive to ensure that our prices remain competitive without compromising on quality, so it's fantastic to hear that this aspect of our business is appreciated. Your satisfaction is our top priority, and we look forward to serving you again in the future. GTA Countertop Pro team
Reply created 2 Mar 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 18 Feb 2024
Amazing work for an amazing price !
Amazing service from Joyce, she was fast and friendly and gave us the best price, we have contacted 6 plus companies and she offered the lowest price and the quality is out of this world as well the team was fast and friendly and did a amazinf job we love our countertops!
Answer from pro:
Hi Justin, Thank you so much for your kind words and appreciation of our team's efforts on your kitchen renovation project. We take great pride in our strong work ethic and commitment to delivering exceptional workmanship. We ensure that every project we undertake reflects our passion for excellence. Your satisfaction is a testament to our dedication, and we are grateful for the opportunity to showcase our skills and expertise! Thank you !! GTA Countertop Pro team
Reply created 21 Feb 2024
Review from HomeStars user from North York
Rating: 4 out of 5
Review left on 31 Jan 2024
Kitchen Renovations
Very efficient and friendly group. They delivered what they said and on-time. Counter top looks great. Our only complaint - under counter sink was installed a bit off (& no way to fix it now). AE
Answer from pro:
Hi AE, Thank you for your positive review. We're delighted that you're satisfied with our services and the new countertop. The challenge of installing the sink arose because the staircase was completely covered by wood and veneer, making it difficult to determine the precise distance from the wall. This situation is not uncommon in houses built from the 1930s to the 1960s. We exercised our best judgment on-site to position the sink while ensuring it's a decent size sink that looks appropriate in the kitchen and serves better for you, instead of just following the old counter setting and put in a small sink. We value your business and appreciate the positive feedback. Looking forward to the opportunity to work with you again in the future. GTA Countertop Pro team
Reply created 4 Feb 2024
Review from Customer of Countertop Pro
Rating: 5 out of 5
Review left on 11 Jan 2024
Kitchen countertops
After visiting a few diff companies I decided to go with GTA countertop pro and I am so so happy I did! Joyce was so pleasant and easy to work with from beginning to end! Her knowledge and design is superior and really made this process so seamless! Joyce was quick to come to my home to take measurements and worked within my budget. Installation went smoothly and everything was done in a timely manner. No complaints, everything looks great!! I would recommend Joyce and her team 10/10!
Answer from pro:
We're delighted that you enjoyed your experience with us! Your positive feedback truly brightens our day. We appreciate your support and can't wait to welcome you back for any countertop needs! Countertop Pro team
Reply created 13 Jan 2024
Review from DEP REPS
Rating: 5 out of 5
Review left on 23 Dec 2023
Kitchen reno
Just finished a kitchen reno with the countertops and backsplash installed by GTA Countertop Pro. Joyce was a pleasure to work with. Shes incredibly knowledgeable, is seemingly always available (she replied to texts at 10:35 at night) and made great recommendations on material. Their pricing was extremely competitive. Then to top it off her installation crew was spectacular and fast. Just an all around excellent experience and I encourage you to work with Joyce and her team. After seeing them in action, my general contractor is going to start working with her on his upcoming projects. Double stamp of approval.
Answer from pro:
Hi Thank you so much for your positive review! We're thrilled to hear that you had a great experience. We always aim to provide our customers with both quality work and excellent service. We are pleased to know that we have earned your approval. We appreciate your feedback and look forward to exceeding your expectations in the future. GTA Countertop Pro
Reply created 4 Jan 2024
Review from Sharon Weishar
Rating: 5 out of 5
Review left on 10 Dec 2023
Professional, Well-Priced Integral Company
This company does what they say and are not afraid to work outside of normal hours to get the job done. Joyce the owner will work with you to choose your stone and then have a conversation with you about the way you want the grain to flow! She measures twice for accuracy and their seams are well hidden. They are well priced, and I shopped three other installers. This company was just easy to work with and did what they said when they said they would.
Answer from pro:
Thank you so much, Sharon, for your kind words. We take a lot of pride in being a woman-owned business and offering a new feminine perspective on color theory and kitchen design, which is harder to find in this industry. You have been such a pleasure to work with. Thank you again, and happy holidays! GTA Countertop Pro team
Reply created 12 Dec 2023
Review from Charles Portelli
Rating: 5 out of 5
Review left on 1 Nov 2023
Kitchen counter top installation
We are immensely pleased with the work done by GTA Countertop Pro. The work was carried out efficiently, professionally and courteously. The work was measured out perfectly and the work carried out exactly on the date promised. We highly recommend them.
Answer from pro:
Hi Charles, Thank you so much for taking the time to share your positive feedback! It warms our hearts to hear that you had such a wonderful experience with our works and services. Your kind words mean a lot to us, especially coming from a senior customer like you. We appreciate your business and positive reviews very much!! GTA Countertop Pro Team
Reply created 2 Nov 2023
Review from HomeOwner
Rating: 5 out of 5
Review left on 12 Oct 2023
Small kitchen Reno
Joyce was great to work with, she provided us with many samples and lots of insight. We were referred by another happy customer. She followed up and she followed through in every way. The installers were on time and very efficient. It went very smoothly! We love our new countertops! I would recommend Joyce and Countertop Pro to anyone. We look forward to using them again in the future. Lawrence and Don Valley
Answer from pro:
Hi Andrew, Thank you so much for taking the time to write such a wonderful review about your experience with us! We are thrilled to hear that you were impressed with our team's attention to detail and their commitment to ensuring that everything was cut to size perfectly. We're especially glad to hear that our installation team exceeded your expectations and went above and beyond to make sure you were completely satisfied. Customer satisfaction is our top priority, and reviews like yours reaffirm the hard work we put into providing exceptional service. We truly appreciate your trust in us and your decision to make us your go-to place for countertops. It's customers like you that make our job so rewarding. If there's anything else we can assist you with in the future, please don't hesitate to reach out. GTA Countertop Pro team
Reply created 13 Oct 2023