Trust Build

Rating: 5 out of 5

Trust Build reviews (148)

  • Review from Imran Riaz
    Rating: 5 out of 5
    Review left on 18 Jan 2023

    Windows and Patio Door Install

    I recently had our windows done by Trust Build Windows and Doors. I had a large job, 13 windows and a patio door brick to brick install. I was told initially it would be a 2 day job, but it was completed within 1 day. The installation team was very professional, took pride in their work, and cleaned up after the work was completed. We are pleased with the new windows, service and most importantly the price. I would most definitely be calling Trust Build Windows and Doors for any future window and door projects.

    Answer from pro:

    Dear Imran. We would like to thank you for your business and for your time you took to give us such an amazing review. Please count on our service in the future, have a great day, thanks a million, Team of Trust Build Windows and Doors

    Reply created 22 Jan 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Nov 2022

    Sliding Glass Door Replacement

    My family had our backyard sliding door replaced by Trust Build and we'd like to thank them for their excellent work and fantastic customer service. Our sales rep Alex worked closely with us to make sure that we got exactly what we wanted at a very fair price. Alex was always available and happy to answer our questions. Our installer did a wonderful job, he was very careful and detail oriented. We could tell that the team at Trust Build takes a lot of pride in their work. They genuinely care about doing a quality job and I feel that they treat their customers with respect and transparency which is hard to find these days. I would certainly recommend them for any door and window work around your home! Thanks again for the great work :)

    Answer from pro:

    Good afternoon Aaron. Thank you so much for your kind review. Your trust and loyalty is truly appreciated. Thank you, Team of Trust Build Windows and Doors

    Reply created 28 Nov 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Nov 2022

    Replaced Windows

    I am so happy with my new windows. The whole process was super easy. I really appreciated the professionalism and knowledge of Iliya the Product Expert, and his input to find the right windows for our house. The installation was done by Vadim and his team. He is easy to work with, did a super job and everything was cleaned up afterwards. Total satisfaction!

    Answer from pro:

    Dear Jan. Thank you so very much for your kind review. We are very happy that our team was able to meet your expectations. Thank you, stay safe, Team of Trust Build Windows and Doors

    Reply created 4 Nov 2022
  • Review from REMUS BURETA
    Rating: 5 out of 5
    Review left on 3 Oct 2022

    Flat Bungalow, all doors and windows replacement

    After detailed search for contractor to have my work done, I did contact few company. So far, the most professional product presentation and quote, honest pricing and schedule of the work. They exceeded my expectations, doing an excellent job, at the fair price. If you don't want to run in any problem and looking for a serious and professional contractor, to have the job done respecting all the terms and contractual obligations, schedule and timing, at very good price, please give them a chance and ask for a quote. Strongly recommended ! I do want to say Thank to Francesco for the quote and driving us to all the process of choosing our windows and doors, energy efficiency audits, and all the details of the job, as well Thanks for Alex technicians that did amazing job paying great attention to details.

    Answer from pro:

    Good afternoon Remus. Thank you kindly for your amazing review. Please, count on me for your future projects and your time much appreciated. Thanks a million, team of Trust Build Windows and Doors

    Reply created 13 Oct 2022
  • Review from Kevin Jacobs
    Rating: 5 out of 5
    Review left on 2 Oct 2022

    Door and Window installation

    I used this company on recommendation of a friend who used them the year before. Trust build did a big window replacement at her residence which included 19 +windows. The job at my place would be just as big so I needed to get a company in who knew what they were doing. I had previously contacted four other window companies. Leon was the gentleman who came to my home to do the initial measurements. He was a consumate professional. He emailed me the estimated when he said he would and followed up with all my questions prior to signing a contract to start the job. Leon gave me a potential start date for the job but made it clear that the date could change depending on manufactures completion of the windows. During this time, Leon followed up so I knew what was happening. I was never left to wonder about the status of the start date. Once the job was started, Leon was on site to make sure everything was going well. The crew who came to my home to install the windows was led by a gentleman named Slava. This guys has a work ethic like I have never seen before in a contractor. Slava called me to let me know when he was coming to my home and he and his team were always on time and respectful of my living space. The entire job was completed in three days. Once finished, Leon called to make sure I was happy with the job. I would highly recommend this company based on their customer service and quality of workmanship.

    Answer from pro:

    Good afternoon Kevin. Thank you kindly for your amazing review. Please, count on us for your future projects and your time much appreciated. Thanks a million, team of Trust Build Windows and Doors

    Reply created 13 Oct 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jul 2022

    Amazing service and quality! Highly recommend!

    I couldnt be happier with the service provided! Thank you to Trust Build Windows and Doors for providing such high quality windows and doors to complete my renovation. Your service team was highly professional and the team was extremely responsive and happy to answer my questions along the way. I got updates throughout the process and worked closely with Alex and Leon throughout the entire process. Couldnt be happier, thick glass is sound proof and the black exterior garage door, front door, and windows complete our modern renovation to perfection! Highly recommend!!

    Answer from pro:

    Hello HomeRenoLover. Thank you so very much for your kind review. We are very happy that our team was able to meet your expectations. Thank you, stay safe, Team of Trust Build Windows and Doors

    Reply created 14 Jul 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jul 2022

    Window replacement

    Iliya was very patient and knowledgeable on the different window options. Specifically I wanted to maximize the rebates and also pick the right windows for the application. GTA is unique because a window needs to perform equally well in summer and winter. With many glass options and coatings, it can get confusing very fast! Vinyl Pro windows are very well made and the corner locking mechanism is a must especially for taller windows. I love the black exterior and it gave the house a refreshed look. I also got a custom sized vista patio door which was great. The measurements were very precise (surprisingly) so there was minimum gaps for the brick to brick installation. You can tell Slava knew what he was doing and his installation and workmanship was excellent. They replaced 12 windows and patio door with a 2 person crew all in one long day. They cleaned up and was respectful of my house. Price point was competitive with other quotes I received with the current inflated Pandemic pricing. I highly recommend Trust Build without hesitation!

    Answer from pro:

    Thank you so very much for your kind review. We are very happy that our team was able to meet your expectations. Thank you, stay safe, Team of Trust Build Windows and Doors

    Reply created 14 Jul 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jul 2022

    Window and Door purchase and installation.

    Excellent service and experience right from the beginning to end. I obtained 3 quotes prior to making my decision and Trust Build was the most cost efficient of the 3. Not one company came close to the expertise, thoroughness and patience of Leon at Trust Build in explaining the products, procedure and answering my questions. I had all the windows and two doors in my home replaced. The install was done by Slava and his quiet professionalism and attention to detail was incredible. He worked long hard hours to get it done with minimum disruption to our family life. I was very impressed with Leons after sales service as well. He was very responsive and attentive. I was so impressed with Leon, Slava and the whole team at Trust Build that I have referred other projects to them and will continue to do so. As a side note, I had someone visit my home who, unknown to me at the time, had been the window business for over 40 years. He looked at the product quality and installation asked about the overall price and then proceeded to compliment my choice of windows and Trust Build, which just solidified and confirmed my opinion and decision to work with them. Overall, everyone was very polite, professional and responsive. I can say that there are no issues whatsoever. Thank you Leon, Slava and the full team at Trust Build for the wonderful job and experience!

    Answer from pro:

    Hello J.Racco. Thank you so very much for your kind review. We are very happy that our team was able to meet your expectations. Thank you, stay safe, Team of Trust Build Windows and Doors

    Reply created 14 Jul 2022
  • Review from Andrea
    Rating: 5 out of 5
    Review left on 20 Jun 2022

    Window Installation

    TrustBuild is an incredible company with great service and outstanding products. From office staff to the installers, all were very professional and courteous. They took accurate measurements, showed up on time on installation dates. The entire installation was fast, clean and completed with perfection. We were very happy with the overall experience, and would highly recommend this company!

    Answer from pro:

    Dear Andrea. Thank you so very much for your kind and it detailed review. Looking forward to serve you in the future, team of trust build windows and doors

    Reply created 26 Jun 2022
  • Review from Customer of Trust Build
    Rating: 5 out of 5
    Review left on 7 Jun 2022

    Front doors and patio door with blinds inlaid

    We found that Leon the project manager was extremely professional from the start. He took his time to explain the qualities and benefits of fiberglass doors. The installers were very skilled and took great care to the job without rushing. They truly are amazing craftsmen. Cleaned up and disposed of all the garbage. The doors turned out great . They're beautiful and will add great value to our property

    Answer from pro:

    Hello Dear Customer. Thank you kindly for your amazing and detailed review. We are very excited, that we were able to meet your expectations. Please, count on us for your future projects and your time much appreciated. Its really helps us a lot. Thank you, Team of Trust Build Windows and Doors

    Reply created 9 Jun 2022
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