Personal Movers

Rating: 4.7 out of 5

Personal Movers reviews (171)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Mar 2019

    Relocation and assembly of treadmill

    Very friendly, professional, and efficient staff The gentlemen who came to deliver and set up the treadmill were very respectful while in the school and when I was busy with my class.

    Answer from pro:

    Thank you, Kerrie, for taking time to leave this feedback for us. We really appreciate it! We hope you have a great weekend! Best Regards, Personal Movers

    Reply created 22 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Mar 2019

    Moving

    From the very get go on the phone to the staff moving me, if was very professional, very curtious and very friendly....it was quick and efficient and a very pleasant experience. I thank all of the staff for their marvelous services that they provided.

    Answer from pro:

    Thank you, Dorothy, for taking time to leave this feedback and for your kind words! Review's such as yours motivate us to do even better next time. Best Regards, Personal Movers

    Reply created 19 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Mar 2019

    Moving heavy furniture from 2nd floor to garage. Plus moving an ellipical from on residence to another.

    They did an exceptional job and will definitely use this company again. The 2 personnel were fantastic, careful and fast, on our end and on the end receiving the fitness equipment. Will definitely use “Personal Movers” for our next move.

    Answer from pro:

    Thank you, Martha, for taking time and leaving the feedback for us! We really appreciate it! We would be happy to work for you again! Best Regards, Personal Movers

    Reply created 18 Mar 2019
  • Review from Ashleigh Peterson
    Rating: 5 out of 5
    Review left on 15 Mar 2019

    Moving 2 bedroom apartment

    Thank you to Personal Movers for doing such a great job on our move 2 days ago. The 2 movers that did our move were excellent and we will for sure use them again in our next move.

    Answer from pro:

    Thank you, Ashleigh, for taking time to leave a feedback for our company. We are glad to hear that you were happy with our movers! We'll be happy to work for you again! Best Regards, Personal Movers

    Reply created 15 Mar 2019
  • Review from aldwinckle
    Rating: 5 out of 5
    Review left on 14 Mar 2019

    Moving

    I was looking for help to move my Mom's furnishings from her assisted living studio room to our home in the opposite end of the city. All of the communication with Personal Movers was prompt and efficient . The movers themselves were nice young men who gave me the option of coming a little earlier than planned which helped to avoid traffic problems. Personal Movers charged a seniors rate which was also appreciated. In a nutshell, we were very pleased with this service and would highly recommend them.

    Answer from pro:

    Hello Elizabeth, Thank you for taking time to leave this review and for your kind words! We really appreciate it! Warm Regards, Personal Movers

    Reply created 9 Apr 2019
  • Review from Megan Bogunski
    Rating: 5 out of 5
    Review left on 25 Feb 2019

    best moving service

    Movers just finished our move and they were amazing! It took up 5 hours to move in to the house but they only took 2 hours to move us out. They are extremely professional and very efficient. By far the best movers we have ever had!

    Answer from pro:

    Thank you, Megan, for taking time to leave this feedback! We are very happy to hear that we were able to exceed your expectations! Best Regards, Personal Movers

    Reply created 26 Feb 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Sep 2018

    Would definitely recommend

    I just wanted to say thank you for helping me get this move done so efficiently and quickly. I so appreciate Natalia’s help in coordinating it all and I can’t say enough about the two gentlemen who did the moving – Ruben and Matthew. They were so personable, respectful, kind, thoughtful and hard working. The end result in the storage unit was well thought out and organized which is an incredible feat because there were so many loose ends. I am truly grateful to have their help today. I will recommend your company in a heartbeat and will most especially suggest that people ask for these two as they were amazing.

    Answer from pro:

    Thank you, Jodi, for your kind words and for taking time to leave this review! We are very happy to hear that we were able to meet your expectations! Best Regards, Personal Movers

    Reply created 17 Sep 2018
  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 19 Sep 2017

    Concerns with Personal Movers

    Personal Movers recently did a move for us and the experience was a mix of good and bad. On the good side the guys on the moving crew worked quickly and were polite and respectful. On the bad we had several items damaged including a gouge in our dining table. A complaint was filed with photos approximately mid August. We found the unnamed person who handles bookings and damage claims difficult to deal with. After sending the photos of the damages the person asked us is an email “If you do not mind us asking what are your expectations for the outcome of this situation?” We answered the question in good faith with some suggestions and were tersely told that compensation for damage would be based on the contract for the move, and the person also said: “… you did decline premium insurance when signing the contract, which would include higher coverage.” Why ask us for our suggestions and then reject them? We were also told a so-called independent carpenter, also unnamed, would examine the damage in the photos and determine whether the gouge was as a result of the move or old. The fact is a fact that the gouge happened in the move, and we would not have complained otherwise. Lastly, we were told it would take a maximum of three weeks to decide on our claim, which would mean a result by September 6th. We have never been told the result of the claim, which was presumably denied, and follow up email we sent September 9th has gone unanswered. It seems that this poor service is the result of us Initially over estimating on our end the amount of furniture and boxes we had to move. We sent as requested a more exact list of items two weeks ahead of the move, which had it been reviewed by Personal Movers would have provided them with a chance to change the estimated time required. Following the move when we first reported the damages, the booking person suggested by email that we should have been pleased the move took only two hours and cost the minimum amount. In other words why were we complaining about a few slightly damaged items? All in all Personal Movers is not as professional as it claims to be and anyone considering using their service should be cautious.
  • Review from Malcolm O
    Rating: 5 out of 5
    Review left on 22 Feb 2017

    Fast, reliable, and friendly movers

    These guys are great. They showed up on time and finished in about half the time I thought it would take. I shopped around and they had the best rates. They also didn't try and nickel and dime me with hidden costs or fees. They were also respectful of our things and the condos. I was very impressed by this team and would definitely hire them again for a move.

    Answer from pro:

    Thank you Malcolm for your feedback! We appreciate your business. We will be glad to work with you again in the future.

    Reply created 22 Feb 2017
  • Review from Calgary Customer
    Rating: 5 out of 5
    Review left on 11 Feb 2017

    Moving

    Moved a large commercial fridge, met specific time frames, very professional and great guys to deal with.

    Answer from pro:

    Thank you Justin! Glad we could help!

    Reply created 12 Feb 2017