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Structural Restoration Systems

Rating: 5 out of 5

Structural Restoration Systems reviews (168)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Aug 2021

    Fantastic Job!

    I recently had a full make over of my family room completed by SRS. I had been in contact with Adam over a year ago, but due to Covid, we had to reschedule the job. Adam stayed in touch with me and kept me updated on their timelines/limitations etc. Finally the work was done in July and it was 100% worth the wait!. Adam was prompt as usual and he introduced me to Eric on the first day. Eric ran the job from beginning to end and Adam stayed in touch with me during the time it took to complete. Eric was absolutely fantastic to work with!. He kept me in the decision making along the way and discussed different options to ensure I would be happy with the end result. He is brilliant at his job and the final product was flawless!. I cannot say enough about Eric's work, or this company! Adam fully gets to concept of customer service. He was always on time and responded to every inquiry. Eric understands fully, the need to change gears based on customer input. They were both very easy to work with. I am very pleased with the final product and I will recommend this company 100%, anytime!

    Answer from pro:

    Thanks Dolly for your detailed review of our company. We appreciate all your kind words and we are happy with how your job turned out. Unfortunately the pandemic delayed our schedule and delayed us getting access to supplies. We hope that you enjoy your new space and we look forward to working with you again soon. Thanks again, Adam DeClute Structural Restoration Systems 416-564-0664 www.srstoronto.ca

    Reply created 25 Aug 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Aug 2021

    Deck Overhaul

    I am beyond pleased with the work completed by Structural Restoration Systems. Adam was very collaborative, professional and a delight to partner with on my basic builder backyard deck overhaul. Adam and I came up with a modern aesthetic that complements our home design and provides me with a private oasis. His calm and easy demeanour, patience and best-in-class service set Structural Restoration Systems apart from the competition. As general contractors, I will be enlisting their services for other upcoming projects.

    Answer from pro:

    Thank you for taking the time to posting this review. We are very happy as well on how your deck turned out. We are estatic that you had a positive experience with our company and we look forward to working with you again soon! Adam DeClute Structural Restoration Systems 416-564-0664 www.srstoronto.ca

    Reply created 23 Aug 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jul 2021

    Fence repair

    A portion of my privacy fence collapsed after a storm in Nov. Completed my request via Home Stars and was contacted promptly by Adam. Adam advised that Ian would be in contact to provide the quote. I was contacted by Ian the next day and made arrangements for his visit. Ian provided the quote that same day. One month later I called Ian to let him know that i'd like to schedule the replacement, however they were booked until mid Aug which was fine with me. I then had a visit from the town's Peace Officer advising the fence needed to be fixed asap after I opened the pool. I called Ian explaining my situation. Ian was very sympathetic and scheduled the repair as soon as COVID restrictions were lifted. Ian came and repaired the fence himself over 2 days and took all the old parts of the broken fence away. He was very organized and kept the yard neat and tidy while he was working. I am so very grateful to Ian and this company for the service that they provided and have asked Ian for a quote to overhaul my front and back yard.
  • Review from Tracy Faucher
    Rating: 5 out of 5
    Review left on 6 Jul 2021

    Retaining Wall

    We moved into a house with a raised front yard on all sides and the retaining wall was barely holding on. Adam and his team came in and had a new one up in 2 days. The property was left clean, restored, and here was no damage done to our neighbouring property either. I really appreciated how Adam would check in on decisions that needed to be made as the work unfolded.

    Answer from pro:

    Hi Tracy, Thank you for reviewing our company. Every review helps a small company like ours. We are thrilled that everything went as planned for you and that you are happy with our work. Until the next project, Take care and thank you for your business! Adam DeClute Structural Restoration Systems 416-564-0664 www.srstoronto.ca

    Reply created 9 Jul 2021
  • Review from Customer of Structural Restoration Systems
    Rating: 5 out of 5
    Review left on 1 Jul 2021

    Fence Repair

    Adam replaced rotting posts and made my fence secure and looking great. He also replaced some rotting lattice. I’m super happy with the work he did. Not only that, but he was pleasant, professional and quick to respond.

    Answer from pro:

    Thank you for reviewing our company! It was nice to work with you and hope to do it again soon. Thanks again for your business, Adam DeClute Structural Restoration Systems 416-564-0664 www.srstoronto.ca

    Reply created 5 Jul 2021
  • Review from Susan
    Rating: 5 out of 5
    Review left on 29 Jun 2021

    Stone Work

    “As loyal customers, how absolutely delighted we continue to be with Ian of Structural Restoration Systems! We can't speak highly enough about Ian’s professionalism, expertise, integrity and positive client oriented approach. It is a gift indeed to know whom to call for any project, large or small, with the confidence it will be completed with excellence in all respects. Structural Restoration Systems is definitely our go-to #1 choice!”
  • Review from Ken Lawrence
    Rating: 5 out of 5
    Review left on 25 Jun 2021

    Reno touchup

    Called Adam about sealing the framing around a basement walkout door and replace a board in a retaining wall that was done by a previous contractor. Adam said he would look at the job and then, after seeing it, agreed to take care of it. He said that he would come by and have it completed before the Canada Day long weekend. He called two days ago and said that he would be by Friday June 25 at 9:30 AM to do the work. He showed up at 9:25 AM and completed everything as expected. Not only is Adam professional and does excellent work...he is also a really nice guy. I would highly recommend his company to anyone. Thank you Adam.

    Answer from pro:

    Hi Ken, Thanks for taking a minute to write us a review. Our company believes that communication and punctuality are valuable assets for any business and our customers appreciate it. We wish you all the best in the future! Thanks again, Adam DeClute Structural Restoration Systems 416-564-0664 www.srstoronto.ca

    Reply created 25 Jun 2021
  • Review from ilse sutanto
    Rating: 5 out of 5
    Review left on 14 Jun 2021

    Fixing fence

    Adam came today as promised to replace the 2 post of our fence between the back and next door neighbour. We are so pleased with him, very punctual , friendly, fast and did a neat wonderful job , he even clean it up afterwards. Adam and his brother fixed our cracked leaky basement wall a few years ago and we are really happy with their work . They are trustworthy to get the job done right and the cost is reasonable. I recommend them 100% !

    Answer from pro:

    Thank you Ilse for reviewing our company. We are pleased to hear that you were happy with how we preformed our work. We look forward to working with you again soon. Thanks for everything, Adam DeClute Structural Restoration Systems 416-564-0664 www.srstoronto.ca

    Reply created 15 Jun 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 May 2021

    Shower door install

    Second time receiving services from Structural Restoration Systems and it won't be the last! Adam fit me in to his already busy schedule and had Eric come out to install our shower door. I cannot stress enough how professional and thorough they are. Everything from response time to completion of job and cleanup is phenomenal. Eric did an AMAZING job and he finished the work very quickly! If I could give them a higher rating than a 10 I would!

    Answer from pro:

    Thanks for your review Andrea! It's always a pleasure working with you. We hope you are happy with the new shower door installation. We look forward to working with you in the future however big or small it is. Thanks again, Adam DeClute Structural Restoration Systems 416-564-0664 www.srstoronto.ca

    Reply created 14 May 2021
  • Review from Leslie
    Rating: 5 out of 5
    Review left on 3 May 2021

    Porch rebuild

    We hired Adam to demolish and rebuild our front porch. Adam was very responsive – he came right away to give us a quote and was always quick to respond to our emails, and very patient in addressing all our questions before and during the job. Adam stopped by on the first day to make sure everyone was clear on what was being done, and also on the last day to make sure we were happy with their work. His team was friendly and professional and did an excellent job, it is an incredible transformation…we have had lots of compliments on how great it looks! We were impressed with Eric in particular. He replaced the porch ceiling with tongue and groove pine, and he did wonderful work. They arrived when they said they would, were careful with our property and the garden and cleaned up thoroughly every day and when the job was finished. We highly recommend Adam and his team and wouldn’t hesitate to hire them again.

    Answer from pro:

    Hi Leslie, Thank you for kind words! We are happy that you are enjoying your new front porch and that the transition went as planned. Your porch came together nicely and should give you years of enjoyment. We hope to work with you again soon on any of your general contracting needs. We're always here to help! Take care until the next time we meet, Adam DeClute Structural Restoration Systems 416-564-0664 www.srstoronto.ca

    Reply created 5 May 2021
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