HomeWater

Rating: 4.7 out of 5

HomeWater reviews (256)

  • Review from Customer of HomeWater
    Rating: 5 out of 5
    Review left on 16 Sep 2022

    Replacing Water unit and related matters

    I spoke with Abhishek and Pradeep. Both of them provided valuable support in making me aware with water unit. Technician arrived at scheduled time and installed and oriented with all information. Every time i manage to receive call from team - Abhishek and Pradeep they were courteous and patient dealing with my situation. I wish them best.

    Answer from pro:

    One of our guiding principles is education. We want to take the science out of water filtration and make it easier for people to make the right water filtration choice for them and we're so happy that our Customer and Technical Services were able to assist you. Thank you for taking the time to share your experience and for your best wishes. We have forwarded your comments to Abhishek and Pradeep.

    Reply created 29 Sep 2022
  • Review from Customer of HomeWater
    Rating: 4 out of 5
    Review left on 13 Sep 2022

    Water service

    When I sold my house I was able to gift the water service for free to the new owners if I kept the service at my new home. Not only do I still get to enjoy better water, straight from the tap, but I also got a lower monthly cost!

    Answer from pro:

    Thank you for sharing your HomeWater experience with us. Many of our customers have been with us for many years and we are happy to be able to show our appreciation for this loyalty.

    Reply created 29 Sep 2022
  • Review from Customer of HomeWater
    Rating: 5 out of 5
    Review left on 11 Sep 2022

    Great water filtration system

    Been with this company for ten years since they were Greenlife Water as water softener getting a set of blue tanks. No major problems; only a leak at the connections of the plastic tubing. Changing the sediment pre-filter supplied annually is a snap. Recently spoke with Britto to verify dual account info and update billing

    Answer from pro:

    Thank you so much for sharing your comments. And thank you for being such a loyal customer. We are continuing to add to our product line giving our customers even more options for high quality filtration and we hope that we will continue to meet all of your water filtration requirements. Your satisfaction is our main priority.

    Reply created 12 Sep 2022
  • Review from Customer of HomeWater
    Rating: 5 out of 5
    Review left on 6 Sep 2022

    Whole House Water Purification

    Home Water was very informative and helpful when I was deciding whether to do just the kitchen and bathroom and the price difference was so little there was really no choice. I recently went through some hard times financially and Home Water gave me more help than I ever expected. I would recommend them to anyone. They are knowledgeable and compassionate. Doreen Cowan

    Answer from pro:

    We know that each us faces challenges from time to time. We're very happy that we were able to do even a small thing to help. We appreciate you taking the time to post your comments and for recommending HomeWater. Thank you!

    Reply created 7 Sep 2022
  • Review from Customer of HomeWater
    Rating: 4 out of 5
    Review left on 2 Sep 2022

    Water filtration system

    I called to change the way I was being billed and Nicole was very pleasant and professional. She updated my information as I requested. I also asked about filters and she assisted me and recommended what was the best way to go. Thank you Nicole

    Answer from pro:

    Customer satisfaction and doing the best for our customers is our biggest priority. Thank you very much for letting us know about your call with Nicole. We will certainly let her and our Customer Service Manager know of your appreciation.

    Reply created 7 Sep 2022
  • Review from Customer of HomeWater
    Rating: 5 out of 5
    Review left on 2 Sep 2022

    Water Filtration System

    This company has been very good and their customer service is excellent. My last dealing with them I spoke to B. Prabhakar and he was very patient and explained everything clearly. I have also had their technician out when I needed help changing the filter and he was also amazing.

    Answer from pro:

    It's good to hear that our Customer and Technical Service teams were able to provide the assistance that you needed. Thank you so much for taking the time to share your experience and for recommending us. We appreciate it!

    Reply created 7 Sep 2022
  • Review from Customer of HomeWater
    Rating: 5 out of 5
    Review left on 2 Sep 2022

    Home water

    Great services and nice customer service. Good price for clean water. Highly recommend. Thanks homewater system to make life healthy.

    Answer from pro:

    We all need to have good, clean water to drink. We're glad to hear that you are happy with our filter and appreicate your recommendation. Thank you posting your comments.

    Reply created 7 Sep 2022
  • Review from Customer of HomeWater
    Rating: 5 out of 5
    Review left on 30 Aug 2022

    Product and service

    I have been a customer almost 10 years and got up-to-date products at amazing cost. They are very efficient with their service. Thanks

    Answer from pro:

    We have so many customers who have been with us for many years. We loved having the opportunity to speak with such a loyal customer and show you our appreciation. Thank you so much for taking the time to let us know about your experience.

    Reply created 7 Sep 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Aug 2022

    Awesome tasting water!!!

    I love their customer service, especially Sonika!!! I have had whole home water filter for 4 years and it is delicious!!! Awesome company to deal with!! Thank you

    Answer from pro:

    It is always our goal to be the best in our business. We love our products and we are very proud of the quality of our filters and softeners. And it's great to hear that our Customer Service team continues to excel. Thank you for being a HomeWater customer and for sharing your comments.

    Reply created 7 Sep 2022
  • Review from Guanghui Luo
    Rating: 5 out of 5
    Review left on 25 Aug 2022

    New Filtering system with less cost as a 10 Years Customer

    Great service, I get the call for update billing method, in the meantime they provide me a newer advanced filtering system replacement with less monthly cost. Love it!

    Answer from pro:

    It is always our pleasure to do something nice for our customers especially for such a loyal customer as yourself. Thank you for being a HomeWater customer for many years and for posting your comments. We appreciate your business and we will do our best to continue to provide you with the best possible service.

    Reply created 7 Sep 2022
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