HomeStars

Maydone Appliance Repair

Rating: 4.9 out of 5

Maydone Appliance Repair reviews (768)

  • Review from Customer of Maydone Appliance Repair
    Rating: 0 out of 5
    Review left on 1 Aug 2023

    Be aware!

    I founded this company on the internet ( they called experts on Miele appliances ) The technician named Alex came on site and had no equipment what so ever to diagnosed what was the issue, he did not even move the dishwasher. After 5 minutes of pushing buttons and "reset" as he said dishwasher was "ok". ( $135.00) Service visit and he left. We tried the dishwasher right away and dishwasher was signalling the same problem.! ( The issue was not resolve )We called him and the company back right away. Alex did not take the call, the company said we will be receiving a quote to fix the appliance the following day! Quote was $616.81, based on what? They could not even explain how did they come to this figure with out a proper diagnose equipment. This did not stop here. The manager Olga, called and left messages at least 3 times to pressure us to approve the quote and get it fix, she was very very "generous"to apply a $20 dollars discount as a new costumers. We bought a new appliance instead, easier and cheaper. We do not recommend this company. We felt deceived and taken.

    Answer from pro:

    Dear Mayola Reyes, Thank you for such a great feedback after all our efforts. Diagnosis modes are available on majority of the appliances that show us the issue with it and with experience of dealing with hundreds units daily we know what is happening with every specific unit. Even after we explained you everything step by step why we came to this conclusion and even provide details on the cases if the part would not help or we would not use it - we would not charge you for something that would not solve the issue and only for what would solve it. "Still feels deceived and taken" - believing that Service Call is paid for nothing and because you are not happy that price for repair could be unexpectedly that high. Cause Miele appliances are pretty much expensive and so the parts as well. We did our job. We never pressure our customers in making decision of repair over purchasing new unit. We leave it up to customers. And as professional company we do follow up on this decision. You just disappeared and did not answer to us. Tried to call you myself as well - none response. We glad that you decided to buy a new appliance. We wish you all the best. Igor Maydone Appliance

    Reply created 2 Aug 2023
  • Review from Customer of Maydone Appliance Repair
    Rating: 4 out of 5
    Review left on 31 Jul 2023

    Washing machine repair

    Service was quick and efficient. Diagnosed the issue and was able to resolve that same day

    Answer from pro:

    Dear Customer, Thank you for your valuable feedback. It is highly appreciated. We always value our customers and try to do our best. Please feel free to contact us at any time for your future projects. Have a wonderful day :) Igor Maydone Appliance

    Reply created 1 Aug 2023
  • Review from Customer of Maydone Appliance Repair
    Rating: 5 out of 5
    Review left on 31 Jul 2023

    Stove repair

    Very pleasant technician Igor from Maydone appliance, very knowledgeable and helpful with our stove repair. Very efficient and courteous Thank you Igor!

    Answer from pro:

    Dear Customer, Thank you for your valuable feedback. It is highly appreciated. We always value our customers and try to do our best. Please feel free to contact us at any time for your future projects. Have a wonderful day :) Igor Maydone Appliance

    Reply created 1 Aug 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Jul 2023

    Appliance repair

    I had Maydone disconnect my old dishwasher & install my new one. They were very proficient and was easy to get appointments. Definitely recommend them!

    Answer from pro:

    Dear Leonard, Thank you for your valuable feedback. It is highly appreciated. We always value our customers and try to do our best. Please feel free to contact us at any time for your future projects. Have a wonderful day :) Igor Maydone Appliance

    Reply created 1 Aug 2023
  • Review from Customer of Maydone Appliance Repair
    Rating: 5 out of 5
    Review left on 27 Jul 2023

    Oven element replacement

    Max was very professional and completed the job quickly and effectively! Great job for us!

    Answer from pro:

    Dear Customer, Thank you for your valuable feedback. It is highly appreciated. We always value our customers and try to do our best. Please feel free to contact us at any time for your future projects. Have a wonderful day :) Igor Maydone Appliance

    Reply created 28 Jul 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jul 2023

    Great technician

    Warranty repair - Thoroughly pleased with our technician. Vitalii was professional, knowledgeable and personable. Fortunately turned out to be a relatively minor issue, (iced up freezer coils which had to be steamed cleaned,) but he gave me helpful tips to hopefully avoid the same thing happening again.

    Answer from pro:

    Dear Nancy, Looks like you mixed us up with other company. We are the company that sent Vitalii and fixed the Refrigerator for you. He was sent only once and in the assigned timeframe that Whirlpool provided for us so we did not have to make a scheduling with you. We arrived in the provided timeframe. Regards Igor Maydone Appliance

    Reply created 19 Jul 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jul 2023

    Fridge

    Very good service. Your service was completed 3 other companies couldnt do the job. We almost gave up. We will call Elite first next time. Thanks so much.

    Answer from pro:

    Dear Lee, Thank you for your valuable feedback. It is highly appreciated. We always value our customers and try to do our best. Please feel free to contact us at any time for your future projects. Have a wonderful day :) Igor Maydone Appliance

    Reply created 19 Jul 2023
  • Review from Customer of Maydone Appliance Repair
    Rating: 5 out of 5
    Review left on 17 Jul 2023

    Maintenance on Kitchen Aid Stove

    Solid service - timely, friendly, and transparent. I would recommend to others who need service on Kitchen Aid appliances.

    Answer from pro:

    Dear Customer, Thank you for your valuable feedback. It is highly appreciated. We always value our customers and try to do our best. Please feel free to contact us at any time for your future projects. Have a wonderful day :) Igor Maydone Appliance

    Reply created 19 Jul 2023
  • Review from Customer of Maydone Appliance Repair
    Rating: 5 out of 5
    Review left on 11 Jul 2023

    Kitchen

    The service was satisfactory and the crew was professional. Overall very professional. Very good job.

    Answer from pro:

    Dear Customer, Thank you for your valuable feedback. It is highly appreciated. We always value our customers and try to do our best. Please feel free to contact us at any time for your future projects. Have a wonderful day :) Igor Maydone Appliance

    Reply created 17 Jul 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jul 2023

    Stove repair

    One element on our Samsung stove wasn't working but Maydone came promptly to fix it. Once they tested the repair, they found the replacement part was not satisfactory, and came back with a new one. I was very pleased they'd taken the extra step of testing the stove before finishing the job. Would definitely hire them again.

    Answer from pro:

    Dear Jennifer, Thank you for your valuable feedback. It is highly appreciated. We always value our customers and try to do our best. Please feel free to contact us at any time for your future projects. Have a wonderful day :) Igor Maydone Appliance

    Reply created 11 Jul 2023
Get in touch