GREEN HEATING AND AIR INC reviews (137)

WARNING! DO NOT USE Hassan or his companies! (See the 1 star reviews from all links associated with Green Heating and/& Air Inc. These are all about Hassan!)   He initially appears competent and solution-oriented, but our experience turned sour after paying our deposit.   We first contacted Hassan for a project that involved duct design, installation, and equipment, aiming to qualify for the Greener Homes grant. Lacking the upfront $30,000, we requested a payment plan, which was verbally agreed. Subsequently, we decided to focus solely on ductwork while researching equipment options. Despite this change, the price for duct installation remained the same at $9,000. We paid our deposit, but no formal contract or written agreement was provided, making pricing details unclear.   The work began on a Monday. On the same day we were also told that the payment schedule was not possible. We were also told it was never discussed (untrue). This left us questioning getting the machines from Hassan. The pressure to buy became relentless over the next few days, with Hassans brother, Ali, even suggesting we promise our government rebate to Hassan in exchange for partial payment of the machines.   By the fourth day of installation, we were very uneasy. The quality of the work was subpar, resulting in damage to our home, and the pressure to commit to more money with them was too much. We informed them of our uncertainty about the equipment purchase, and the same day the installers said they wouldnt be back until we paid a deposit for the machines!   In the second week, they did not come at all. There were some plumbing and gas lines we needed to move for their installation.     The new expected project completion date was September 1st, but they had begun installing ductwork that extended beyond our wall. This meant additional construction into our front window area, which was contrary to what we were told. They left without completing other parts of the project that they could have finished.   In the fourth week, Hassan returned from a three-week-long holiday. During our discussion, he showed a complete lack of accountability for the shoddy workmanship of his employees. This included sloppy cuts in our flooring, significant damage to our home, and a general disregard for maintaining a clean/safe work environment. It was even necessary for us to request that they tape the seams of the ducts, as they had no plans to do so; later warning us that taping the ducts would result in excess noise.   They deviated from the original duct design, failing to inform us that this change violated fire code regulations something we had explicitly communicated as a requirement. This alteration meant the addition of fire dampers, which Hassan quoted at an exorbitant $550 per damper, despite the actual cost being $50 from a reputable supplier.   AVOID HASSAN and all associated companies! The lack of professionalism, competence, accountability, and integrity displayed throughout this project was profoundly concerning. Do your research and do not use!

I own an old condo with a heat pump in the ceiling. My present from Santa was a leak in the heat pump amid Torontos freezing Christmas! Had few people looking at it and all bailed. The estimate was 10k and a long waiting list for the unit to be delivered. Found Hassan and his team out of desperation in a gloomy evening and it worked like a treat the day after. He confidently guaranteed that it can be repaired and re-installed in within a day. That was what exactly happened. A missioned that seemed impossible was done after several hours and multiple surprises. Cant insist enough on the level of the professionalism I witnessed. So far so good and the unit is working like a new one. Dont bother looking around. Pick up the phone and call him up! Btw do not forget to ask him to show you his vintage Mercedes he put together. Good luck!

We needed our oil tank and oil boiler removed and a new gas boiler installed. Hassan was very responsive with the quote and once agreed the install was planned and no additional costs. Martin and the team were excellent and did a great install and we love the heat from our new Viessmann boiler. I look forward to maintaining our on-going service with Green Energy .

The boiler shut down twice in the last month. I had two different HVAC companies come to fix it, spent over $600. It was snowing and the temperature was well below freezing when my tenant called to say there was no heat yet again. I was at another job and my tenant found Green Heating and my tenant found Green Heating and called. They were at the house just over an hour later. I met the owner there and he offered to repair the boiler, but at this stage -- given that the boiler was very old, and the futile attempts to fix it, I asked when a new boiler could be installed. Green Heating came that same evening at 9 p.m. and worked until almost 4 a.m. to provide heat to my tenants! My new boiler is highly efficient, works great, the tenants are toasty warm and I'm impressed and extremely grateful! Thank you Green Heating and Air!!

Ehsan's team installed an indirect viessman boiler system last week at my home and I was satisfied with the installation. The technicians were polite and took the time to answered all my question. I have also called Ehsan and received a quick response and action. Thanks and will see you for annual maintenance. Pat

Green heating replaced our heating unit. They gave us a good price, were very timely, did a good job, absolutely no issues. Thanks!

Very professional, did the work on time and the price was comparable to other companies. Martin and his assistant were polite and cleaned up afterwards. They answered any questions I had and everything went smoothly. Thank you.

Was able to come check and fix my heater very quickly. Readily available and pleasant to work with

Green Heating and Air did a fantastic job on my Viessmann Boiler. They are very competent and great communicators. They gave us great value and even looked at my gas fireplace and gave great advice on it before leaving. Cheers Dave

The green heating & Air team is so professional and helpful. They performed a job so efficiently and quickly. We had no heat from last two weeks. Hassan gave me quote and next day installed furnace for me. We are very thankful to him for helping us . He answered all my questions . I am very satisfied with green heating and air and strongly recommend this company to everyone in GTA.