Sergei Appliance Service

Rating: 5 out of 5

Sergei Appliance Service reviews (148)

  • Review from Alex Chang
    Rating: 5 out of 5
    Review left on 3 Oct 2022

    Dryer Repair, Part replacement

    Sergei contact me in literally a seconds later as I request a job on Homestar. Show up the next day on time, even with very small working space tiny laundry room, he has diagnosed the problem quickly and fixed it with the initial quote he gave me on first phone call. Excellent service, workmanship, great personality, precise functuality, and honest. I recommend Sergei to anyone needs service on appliances. He also gives his own warranty for 60days with proper invoice issued. He is the man you want to call when you having unexpected trouble. The Best!!! Thank you Sergei

    Answer from pro:

    Thank you Alex for taking the time to write a review. I really appreciate it! Sergei

    Reply created 6 Oct 2022
  • Review from TJ Daigle
    Rating: 5 out of 5
    Review left on 16 Sep 2022

    LG Washer Gasket Replacement

    Sergei was very quick to respond to a request for quote and even better he was able to get the parts and complete the gasket replacement within a couple days. Sergei had great communication explaining the cost for parts and labour and was able to complete the repair within my schedule. Overall I highly recommend Tander Se as a company and would hire Sergei again for my next appliance repair or servicing.

    Answer from pro:

    Thank you TJ for taking the time to write a review. I really appreciate it! Sergei

    Reply created 16 Sep 2022
  • Review from georgepapadatos Papadatos
    Rating: 5 out of 5
    Review left on 14 Sep 2022

    The best Appliance Technician.

    I have used many appliance technicians in the past and never been satisfied until I met Sergei. Very professional, polite and respectful were some of the key characteristics that made an impression on me. He knew the exact problem, explained it clearly and had a solution my fridge and for my range hood. Affordable and trustworthy. I would recommend him to anyone out there. I will use him again.

    Answer from pro:

    Thank you George for taking the time to write a review. I really appreciate it! Sergei

    Reply created 15 Sep 2022
  • Review from Carrie Yan
    Rating: 5 out of 5
    Review left on 4 Aug 2022

    Refrigerator and Dishwasher Repair

    I'm very happy and satisfied with the service from Tander Se! Sergei responded to the service request very quickly and was able to schedule the appointment for the very next day (my request was not urgent). Upon arrival, Sergei wore his mask and put on shoe covers before entering my house without asking. He was very respectful, professional, detail-oriented and organized throughout the diagnosis and repair. Sergei explained everything very clearly after the diagnosis and provide me with options. During the diagnosis, Sergei checked and found out the spare part required for the repair was on back-order with the manufacturer. He went above and beyond to explore options if the same part is available elsewhere like used appliance market, amazon or even ebay to help me reduce cost or wait time if possible. Even though my spare part is not available in the aftermarket, Sergei followed up and return in a timely manner to complete the repair. In addition to refrigerator repair, Sergei is also very knowledgeable with dishwasher repair. He repaired the leaking issue of my dishwasher after he completed the diagnosis of the refrigerator repair. He was able to fix my dishwasher very quickly, he also checked everything and even run a cycle to ensure the leaking problem is resolved before he left. I highly recommend Sergei and would call him again for future appliance issues. I highly recommend him and would call him again for future appliance issues.

    Answer from pro:

    Thank you Carrie for taking the time to write a review. I really appreciate it! Sergei

    Reply created 5 Aug 2022
  • Review from Danka Sobot
    Rating: 5 out of 5
    Review left on 25 Jul 2022

    Refrigerator ice-making fix

    Refrigerator Ice-making was not working and I needed it fixed. Sergei responded right away on my massage looking for assistance. He arrived on time, wore mask and shoe coverings upon entry to home. It was a quick assessment on his part. He order needed part and even checked water filter. He provided me with few options for the water filter. He placed order on parts and came few days after to install. A whole transaction was very easy and smooth. I can tell that Sergai clearly knows his craft. It was a pleasure working with him . I would highly recommend him .

    Answer from pro:

    Thank you Danka for taking the time to write a review. I really appreciate it! Sergei

    Reply created 26 Jul 2022
  • Review from Tania De Gasperis
    Rating: 5 out of 5
    Review left on 12 Jul 2022

    Dryer

    Sergei fixed our dryer quickly and no problem! He was professional and efficient. Thank you Sergei!

    Answer from pro:

    You are welcome Tania. Thank you for taking the time to write a review. I really appreciate it! Sergei

    Reply created 12 Jul 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jul 2022

    Repair Dishwasher

    Sergei replied to service request within minutes and arrived within 2 hours wearing mask and put on shoe covers. Diagnosed problem quickly, picked up required part and returned in about an hour to finish repair. Very knowledgeable and explained what was wrong and how he fixed it. Also gave me education on different manufacturers of appliance repaired and on another appliance needing to be repaired or replaced. Highly recommend Sergei and will use him again on future appliance repair needs.

    Answer from pro:

    Thank you Dave for taking the time to write a review. I really appreciate it! Sergei

    Reply created 8 Jul 2022
  • Review from Customer of Sergei Appliance Service
    Rating: 5 out of 5
    Review left on 6 Jul 2022

    Best Appliance Repair Company

    I called Sergei at 10 am and he was at our house within a couple of hours. He fixed our Samsung electric dryer, had all the tools and parts, was very professional. We highly recommend Tander SE.

    Answer from pro:

    Thank you for taking the time to write a review. I really appreciate it! Sergei

    Reply created 6 Jul 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jul 2022

    Fridge and washing machine repair

    I rarely write a review, but I thought Sergei was well deserving of one. I haven't used his services once but twice: for a fridge that worked intermittently and later for my washing machine; on both accounts, flawless execution. He is meticulous, detail-oriented, organized, and methodical in his troubleshooting and repair approach. He takes his time to perform a comprehensive front-end diagnostics before proceeding with a repair. His focus is not on getting the job done as quickly as possible but takes his time to understand the problem before delving into implementing a solution. As an observation, he comes across as someone who takes pride in his work. You pay for what you get, and this gentleman is worth every cent.

    Answer from pro:

    Thank you John for taking the time to write a review. I really appreciate it! Sergei

    Reply created 8 Jul 2022
  • Review from Customer of Sergei Appliance Service
    Rating: 5 out of 5
    Review left on 4 Jul 2022

    Washing machine reapir

    My washing machine indicated an error 4E, meaning it had issues with the water supply. I was handyman for an hr or so however could not recognize or locate the issue. Sergei determined the issue in less than 5 mins. It was a problem no diagnostic system could define... a flaw in the design that caused the plastic pipe to rub against the body of the washer resulting in a hole. Thus the inaccurate read by the sensor! Ha! Thank you so much Sergei... He was quick, charged only for labor + gave me a guarantee for a yr. What more :)

    Answer from pro:

    Thank you Abu for taking the time to write a review. I really appreciate it! Sergei

    Reply created 4 Jul 2022