Flores Cleaning Services

Rating: 5 out of 5

Flores Cleaning Services reviews (74)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Mar 2020

    Commercial office

    Professional and honest service. Performed a very thorough disinfection of the office space. Was very impressed with the attention to detail. The cleaning personnel were punctual, attentive and very courteous. This was a great experience. I would highly recommend this company.

    Answer from pro:

    thank you so much sir, be safe and god bless ?

    Reply created 26 Mar 2020
  • Review from Customer of Flores Cleaning Services
    Rating: 5 out of 5
    Review left on 16 Mar 2020

    Property cleanup

    Great company to work with. Hard working people with friendly service. They came to the property on time and finished in a timely manner. Will definitely use their services again.

    Answer from pro:

    thank you so much sir!, it was a pleasure working with you and we wish you the best of luck and look forward to seeing you again ?

    Reply created 17 Mar 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Mar 2020

    Rental prep

    GREAT SERVICE. I needed a rental cleaned/prepped for new tenants and was working with a very tight timeline. Flores Cleaning service showed up and got the job done!! Everything looked amazing and I was very proud of the way the house presented, when I handed over the keys to the new tenants . My new go to cleaning company for all future jobs.

    Answer from pro:

    thank you so much for such a wonderful review!, it was a pleasure helping and working with you to meet your deadline, we look forward to working with you again

    Reply created 13 Mar 2020
  • Review from Sara Barrett
    Rating: 5 out of 5
    Review left on 2 Mar 2020

    Weekend Move Cleaning

    A friend was moving out of his apartment & needed it to be cleaned when we were done getting his stuff out, so I took it upon myself to find a cleaning company to do a “move-out” service. Not only is Flores basically the only company that cleans on the weekend, but they were extremely accommodating when it came to booking & the invoice. They did a phenomenal job & we asked them to clean inside the appliances - which is no easy feat - & the “before & after” pictures they sent afterwards were incredible. ...all at an insanely reasonable price! Customer service was really great, as well. Always kind & quick to get back to you. I’d certainly recommend them to anyone for everyday cleaning OR move in/out cleaning!

    Answer from pro:

    Thank you Sarah for your kind words. You are a phenomenal client. We are here for you anytime! Regards, - Mazin

    Reply created 6 Apr 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Mar 2020

    Post construction

    I hired Flores cleaning for post construction cleaning and I would hire them again. Their crew was professional and prompt with their service. They did a good job onsite and I had no issues dealing with them

    Answer from pro:

    thank you so much Joe!!!

    Reply created 3 Mar 2020
  • Review from Jordana
    Rating: 5 out of 5
    Review left on 29 Feb 2020

    Move In Clean

    These guys are the best! Came to my new condo for a move in clean and disinfected everything. I would not only recommend them but intend to continue using their services on an ongoing basis.

    Answer from pro:

    Thank you so much, it was such a pleasure meeting you and working with you. Let me start of by mentioning you are still in the process of moving and the fact that you took the time to actually respond in the midst of chaos known as moving. it speaks volumes on your character!, you didnt have to do that you are super busy. Acts of geniun kindness like this should never go unnoticed. So thank you again from the bottom of our hearts and we wish you all the best. WELCOME HOME!!!

    Reply created 29 Feb 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Feb 2020

    Move In Cleaning

    When I decided to rent my condo, I saw a diamond in the rough. I had to look beneath the heavy layer of grease and grime, but I was confident that with a little elbow grease I'd be able to make it shine. Of course, I hadn't counted on breaking my arm, so I suddenly found myself scrambling to find someone to clean my new home. Since I wasn't just moving to a new condo but also a new city, I was also concerned about finding someone I could trust. So with heart in hand, I called Mazin at Flores Cleaning. I was encouraged by the fact that he was responsive, quickly replying to my texts and calls. He was equally accommodating when it came to providing an estimate, doing his best to work around my schedule so that he could visit and assess the unit; and he worked with me to make sure that he provided for my needs, while also respecting my budget. As we discussed the timing, I sensed a strong commitment to customer service as he assured me that he wanted me to entrust all the work and worry to him so that I could focus on my move. Even so, sometimes companies pay lip service to their claims, but you don't really know how things will pan out when it's time to deliver on those claims. I can't tell you how happy I was when I saw my new home after it had been cleaned. I didn't have to look through the coating of grease, grime and dust that seemed to have been everywhere. From my appliances, to the back splashes, cabinets, counters and beyond: Everything was gleaming. My condo is a loft with exposed duct work, and even that had had a thick. dark coating of dust, but not after the cleaning crew got their hands on it. The pipes were so clean, they looked as if they'd been painted. They did an incredibly thorough job, and I no longer had that icky feeling you get when you're afraid of accidentally leaning on or touching a surface for fear of what might be there. It never feels good to be in a dirty environment, but it's infinitely worse when it's someone else's dirt. Seeing splatters and stains on cabinets and not knowing what they are or how long they've been there just makes it harder to deal with. It felt wonderful to have it all magically vanish. They did an incredible job. I've posted pictures of the after shots. I only wish I'd taken the 'befores' because it was cringeworthy. Flores Cleaning came through, doing an even better job than I asked of them. They completely exceeded my expectations. In fact, they cleaned my home as I would have. No, better. I'm not sure how I would have managed the duct work. It's obvious they take pride in their work, and I will use them again.

    Answer from pro:

    WowI this review and your story is truly incredible, thank you for sharing that with us!♥️ It's wonderful that Flores Cleaning has made such a difference to your beautiful new home. One part of your wonderful story that really stood out to me was the part of TRUST. We are so happy that we were able to give you some hope in our city and its people , we pride our self's on being model citizens and ambassadors to our region. I would just like to say thank you again Dina for such an unbelievable review. we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you again for your kind words and we look forward to seeing you. god bless ?

    Reply created 26 Feb 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Jan 2020

    Deep cleaning the kitchen

    Deep cleaning the kitchen, fridge, stove and surrounding area. In addition, wall, floor and cupboard.

    Answer from pro:

    Thank you so much and all the best of luck to you in the future!

    Reply created 15 Jan 2020
  • Review from bsc
    Rating: 5 out of 5
    Review left on 23 Dec 2019

    Home cleaning

    I have been looking for a team to do a deeper clean (than I normally do) every couple months. Flores agreed and did their first cleaning today. I was very pleased by their attention to detail while here. They did all the standard items such as dusting, bathrooms, floors and also cleaned baseboards, window sills, as well as wall, ceiling and floor vents. I also really appreciated their responsiveness to my inquiry and their clear communication about costs, dates, times, etc. Karen and Mizan were very polite and very nice to deal with. I will definitely be calling them back.

    Answer from pro:

    Thank you so much for such a beautiful review we appreciate it so very much and look forward to seeing you in the future ?

    Reply created 28 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Dec 2019

    Cleaning post renovation

    Mazin and Karen and their team were amazing. We are very happy with their work. We had a top down renovation that required a top down thorough cleaning, and they delivered. Not to mention they were prompt in responding and accommodating with our schedules. We will use their services again and highly recommend them!

    Answer from pro:

    Thank you so much Amad it was a pleasure working with you and your wife, you guys made things very easy for our team and made them feel welcomed in your lovely new home. We look forward to working with such wonderful people like yourselves in the near future. Thank you again ?

    Reply created 17 Dec 2019