AquaStop Waterproofing Inc

Rating: 4.8 out of 5

AquaStop Waterproofing Inc reviews (24)

  • Review from Greg Oulton
    Rating: 5 out of 5
    Review left on 8 Jun 2024

    Weeping tile and foundation waterproofing

    Antonio and the team were fantastic for our weeping tile replacements/tie in to the sump pump and foundation waterproofing project. They team was fast and efficient during the days and cleaned up the site when complete. I wasn't at home during the days but Antonio was great providing updates and photos throughout the job. Really appreciate the excellent communication and professionalism. I'd highly recommend AquaStop.

    Answer from pro:

    Thank you Greg. We really appreciate the hospitality while the crew was on site. The job went smooth as usual and I'm glad you brought us in to complete this somewhat intricate project for you. We are here any time you need us!

    Reply created 10 Jun 2024
  • Review from Jamie OKeeffe
    Rating: 5 out of 5
    Review left on 4 Jun 2024

    Exterior waterproofing

    Aquastop did great work with my exterior waterproofing job. I know the work couldnt have been easy as they had to dig through a layer of asphalt followed by a layer of solid concrete (old house, full of surprises), all done by hand, before they were able to start digging out the foundation. The crew worked very quickly but I never felt like they were rushing the job. Antonio kept me informed throughout the whole process to make sure I understood what they were doing. The communication from the quoting process through to completion of the work was exceptional. I can really tell that Antonio and his crew take great pride in what they do which also gave me assurance that the job was being done right. I would absolutely recommend Aquastop to anyone looking to get waterproofing work done.

    Answer from pro:

    Thank you for bringing us in on this project. I appreciate you Jamie. You were great to work for. Very hospitable. I'm glad that we could give you the peace of mind that you deserve when owning a home. We take pride in our work and your home got the AquaStop treatment. We are here if you ever need us!

    Reply created 5 Jun 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Apr 2024

    Waterproofing

    For the first few weeks everything was great, then the leak came back in the same spot as before. I contacted Anotnio and he replied only by text, never by phone, he also wouldn't set a time or day to come see the issue I finally got him to set a date after 4 or 5 weeks of going back and forth with this Friday after 2pm. I came back early from my daughter's University graduation to meet him and he knew this. I gave notice to my tenants to enter and I waited 2.5 hours for him to come and not even a phone call or message that he couldn't make it. I called him 2 times no answer, and also texted and no answer. I now have to hire another company to rectify whatever is wrong as he will not honor his 25year warranty. Very disappointing !!!!

    Answer from pro:

    I'm so happy that we could find this issue and give you the peace of mind to not have to worry everytime it rains. We are here anytime you need us!

    Reply created 19 Apr 2024
  • Review from Customer of AquaStop Waterproofing Inc
    Rating: 5 out of 5
    Review left on 3 Apr 2024

    Basement leak

    Fixed the leak in the basement. Did the job properly and in a timely manner Happy with the work

    Answer from pro:

    Thank you! We are very happy that we were able to fix the issue and give you peace of mind.

    Reply created 3 Apr 2024
  • Review from Jesse Wilson
    Rating: 5 out of 5
    Review left on 15 Jan 2024

    Trenching and waterproofing basement

    Antonio and his crew did an amazing job went over and above, communication was excellent and overall we were super impressed of the services, quality and workmanship, I would recommend this company to anyone

    Answer from pro:

    Thank you Jesse. We appreciate the kind words. Thank you for allowing us to be a part of this project and to showcase our quality of work. We look forward to many more projects with you!

    Reply created 16 Jan 2024
  • Review from Customer of AquaStop Waterproofing Inc
    Rating: 5 out of 5
    Review left on 16 Nov 2023

    Water proofing & Basement Remodel

    I was faced with an unfortunate situation when my basement leaked water around our fireplace. We had to make a decision on to remove fire place and build in and accent wall following the outside waterproofing being completed. We aquired several quotes the final one being from Aqua Stop. The way Tony conducts business is professional from the onset, the discussion around what was needed and how the work was to be done outside put me at ease. He moved work around to fit us in and ensured he and his team hit deadlines perfectly- providing videos/pictures and warranty of all work completed. We elected to go with him for our customer interior work in which we gave him an image off pintrest to re create. The workmanship, professionalism, organization all stood out to us as the work was completed. They even did a fabulous job in keeping the house clean! The finished product is exactly what we discussed and imagined. We even made tweaks along the way and Tony embraced them and just simply got them done. The experience was incredible!

    Answer from pro:

    It was a pleasure being part of these several scopes of work. You guys were hustling as organized as we were which was refreshing and helped the jobs run as smoothly as they did. We will be back to quite the rest of the interior stuff you need to get done as well. Looking forward to it! Thank you for the hospitality while the crews were there as well. We appreciate you!

    Reply created 17 Nov 2023
  • Review from Ian Breneman
    Rating: 5 out of 5
    Review left on 24 Sep 2023

    basement waterproofing

    AquaStop waterproofed my basement on time and on budget, and the crew was very professional. I'd highly recommend them!

    Answer from pro:

    Thank you Ian. We appreciate you bringing us in to help on this project. We were glad to help. Thank you for the hospitality. You guys were prepared and ready to go and we appreciate that.

    Reply created 25 Sep 2023
  • Review from HomeStars User
    Rating: 5 out of 5
    Review left on 17 Sep 2023

    Basement Waterproofing and Sump Pump Installation

    We were having water issues in our basement so we went onto HomeStars to find a contractor. Antonio from AquaStop replied to our request right away and set up an appointment. During our meeting, he was very professional and courteous and took the time to answer all our questions. He inspected the whole house to determine where the leak was coming from and helped us to choose the best option for the issue we were having. Antonio was able to start the job promptly and completed everything within a few days. He and his crew left the site clean at the end of each day. They did a great job and it was hassle free from start to finish!! Antonio was truly fantastic to work with!! I highly recommend AquaStop for any waterproofing work you may need.

    Answer from pro:

    Thank you very much for bringing us in to help with this project. We are happy that we could figure out the issue and get it resolved. We appreciate the hospitality very much.

    Reply created 18 Sep 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jul 2023

    Basement Leak Waterproofing

    Water was leaking into my basement everytime it rained. Realized contractor who didnt basement didnt install proper waterproofing. Antonio and his guys came in and did a wonderful job of sealing the windows externally, excavating, installing weeping tiles and a solid membrane to withstand any penetration from The water.

    Answer from pro:

    We are so happy that we could come in and get this problem fixed for you guys. There were a few issues from previous contractors work that we found and we are just glad that we could relieve some of your stress and give you the peace of mind again. Thank you for the hospitality!

    Reply created 31 Jul 2023
  • Review from Nicole Wolfe
    Rating: 5 out of 5
    Review left on 7 Jul 2023

    Garage slab

    Tony and his team did a fantastic job on the new slab and all were a pleasure to interact with. Garage is transformed and we could not be happier. I will definitely use Aquastop for future work!

    Answer from pro:

    Thank you Nicole! You guys were great. So hospitable. It was a pleasure being part of this project. The nicest garage slab on the block, no doubt! Look forward to taking care of more projects for you guys in the future.

    Reply created 7 Jul 2023
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