Mud Monkeys Waterproofing reviews (333)

Review from HomeOwner
Rating: 5 out of 5
Review left on 28 Jan 2019
Basement Waterproofing
Great job done, the job stayed on schedule, workers were clean and removed everything from our site. very up front with cost and details, also advised of possible issues before hand. No added cost to the job in the end. Nice to have a dry basement. No more need for a mop and bucket on the heavy rainy days.
Answer from pro:
Glad we could save you from that back breaking constant clean up Wanda. Thanks for your nice review we appreciate it. Take care
Reply created 30 Jan 2019
Review from Sarah
Rating: 5 out of 5
Review left on 22 Jan 2019
Exterior waterproofing
Darby from Mud Monkeys first came to provide a quote at the beginning of summer 2018. He was happy to answer any questions I had, and thoroughly explained what the work would entail based on my request. We decided to move forward with work at the end of the summer. The work was completed on time and the price quoted was the price paid. Following this initial work, we discovered more waterproofing was required. I didn't hesitate to call Mud Monkeys again. They were able to quickly provide a quote for us, and were able to adjust their work schedule - including working on the weekend - to fit us in. Darby, Nick, and all of the crew were great to work with.
Answer from pro:
Thanks Sarah, glad we were able to help and were able squeeze you in to get the rest of the work done for you.
Reply created 25 Jan 2019
Review from Brad Einarsen
Rating: 5 out of 5
Review left on 11 Jan 2019
Professional, complete, and careful
I had noticed a small river forming in my furnace room whenever it rained so I knew that my 1930's home needed waterproofing. I interviewed six different companies to see what they recommended and chose Mud Monkeys because they had the most thorough and complete solution. I worked mainly with Darby throughout the job as the "client guy" (but he also got into the dig when needed) and James as the crew foreman. All I can say is WOW. These guys are professional, considerate, and accurate. Every big job like this has some unforeseen issues and some things that the homeowner (me) won't necessarily know but they were patient, explained the process, and always came up with a solution that surpassed my expectations. When it comes to waterproofing when you do it you may as well do it right. And if you want to do it right I can't imagine finding anyone better than these guys. Thanks, Mud Monkeys!
Answer from pro:
Brad- thanks so much for your recommendation. We always appreciate when a homeowner does their homework and due diligence to find the right contractor. I'm glad we met and have surpassed your needs. It was a pleasure doing business with you.
Reply created 14 Jan 2019
Review from Silvio Annosantini
Rating: 5 out of 5
Review left on 21 Nov 2018
Basement waterproofing
I kept delaying to fix my minor water leak in the basement because of the hassle of finding someone good and the mess associated with the digging. Mud Monkeys OVER delivered. AMAZING team and FANTASTIC workmanship. Don’t live with a leaky basement - call Mud Monkeys !!!
Answer from pro:
Thanks so much Silvio! We pride ourselves on our cleanliness in such a dirty line of work. We are glad you took your time to find someone who was right for the job and glad it was us. Our reviews definitely live up to our work!
Reply created 22 Nov 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 21 Nov 2018
Basement waterproofing
Mud Monkeys were a great help with my basement problems. They provided a few options and explained the pros/cons of each without any pressure. The work was done on time and I was able to communicate by email (my preference) quite easily. I definitely recommend this company.
Answer from pro:
Thanks Peter we always try to offer a couple options to alleviate your issues. Glad you found communication with us easy. We like to be available as easily as possible to our customers.
Reply created 22 Nov 2018
Review from Anne Green
Rating: 5 out of 5
Review left on 19 Nov 2018
Waterproofing Basement
We first hired Darcy and the Mud Monkeys in 2005 to waterproof our basement. We were very happy with the work. You won't find a harder worker than Darcy, and his team was punctual and professional. The job cost exactly as quoted and we have since hired the Mud Monkeys for 3 other waterproofing jobs. We would recommend The Mud Monkeys without hesitation. Anne & Steve Green
Answer from pro:
It's always a pleasure to be of service to you Anne and Steve! It's always nice to build good relationships on quality hard work. For being in service for over 20 years it's always nice to work for repeat customers.
Reply created 20 Nov 2018
Review from Gurns Gurney
Rating: 5 out of 5
Review left on 16 Nov 2018
Cantina waterproofing After Mason repair.
Employed this company to do some waterproofing around the front of my home. I was coordinating a foundation repair job, and the subsequent waterproofing ( as my mason wouldn't do it). Mud Monkeys were a pleasure to deal with. They were always on time, explained all my options, and did good honest work for GREAT rate ( i procured multiple quotes from other organizations). The crew that arrived at my house were respectful and tidy. Their team was also very easy to communicate and correspond with. If you are looking for waterproofing I highly recommend asking their team for a quote. The level of customer service and understanding went above and beyond. Thanks again boys!
Answer from pro:
Thanks For the amazing review Jeff. It did take some coordinating but glad it ran seamlessly for everyone involved. You were a pleasure to do business with.
Reply created 19 Nov 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 16 Nov 2018
Basement Waterproofing
Job well done! Right after we bought the house, I called Mud Monkeys to assess why there was water all over the basement. Darby explain me everything in details. He was kind and patient (I don’t know anything about construction) and he arranged to have it done as fast as possible since we were moving to the house. He also came back when I had to move the water tank to complete the waterproofing without charging me extras. I can’t recommend them enough.
Answer from pro:
Thanks Ana, really glad we were able to accommodate getting in there for you. Thanks for your kind words.
Reply created 17 Nov 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 14 Nov 2018
Seal Exterior Foundation Wall
Mud Monkeys hand-excavated a 73 foot trench along the east side of our building, sealed and waterproofed, and back-filled. Professional, polite, fastidious, on-time...no damages. In addition, they excavated and installed two sump pumps in our basement. It was executed cleanly.
Answer from pro:
Geoff you were a pleasure to work for. We do all of our excavation by hand as to keep a minimal as possible impact on the area we are working on. Also a lot of the sites we work on no machinery could get in to do the work. Thanks for your recommendation.
Reply created 15 Nov 2018
Review from Andreau Villanueva
Rating: 5 out of 5
Review left on 14 Nov 2018
Basement waterproofing
Darby and crew were awesome. Knowledgeable, friendly and courteous. The guys even helped me throw out an old washer and dryer and put in the new ones. Best of all they cleaned up the work site better than I would have. Couldn't possibly recommend anyone else.
Answer from pro:
Thanks Andreau, we always try to go above and beyond when it's possible. As well as keep a clean site.
Reply created 15 Nov 2018