After purchasing our 90 year-old semi-detached home in Toronto, the first order of business was to replace the roof shingles and chimney. What we didn't know was what to expect under five layers of shingles. We were looking for a reputable and professional company so naturally looked to Homestars for comments, reviews and ratings. We wanted specific shingles to match our neighbours. Some companies gave us vague pricing or wanted to charge us for an appraisal!
Jason pointed out that our upper bathroom didn't seem to be properly vented and suggested what I could do to fix the problem at minimal cost. He also suggested that the house needed extra ventilation and I could decide on what type of vent I preferred. Some companies charged extra for metal vents and valleys. His quote included upgraded premium shingles, metal valleys and metal vents all around. While not the cheapest, it was a fair and honest quote. He matched our neighbours brand and colour exactly.
Jason didn't push any extras and gave us a reasonable idea what to expect once the old shingles were removed. Based on the house design, he knew exactly where to expect water damage and rot. He nailed it exactly. My neighbours also later confirmed their roofs rotted in the same area.
Our chimney was in disrepair and Jason promptly replaced the entire chimney in a day.
During the installation, Jason checked in regularly explaining everything along the way.
The original roof structure was in excellent shape except in the spot where he suspected. His carpenter replaced the damaged studs and top cover for exactly what was quoted. Jason ensured we had adequate levels of proper ice and water shield.
Jason worked with our schedule and his crew arrived on time and completed the work in one day. They were clean, courteous and very professional. After installation, they cleaned and swept the property so no nails or debris was left behind. They covered our plants to protect them from damage. Aside from the new roof, you could never tell they were on site.
There was some additional aluminum flashing that I asked to have repaired at minimal cost.
Only after the work was thoroughly completed did Jason ask for payment. That's something we never expected.
Ten stars all around.