AM Group Exteriors

Rating: 4.5 out of 5

AM Group Exteriors reviews (373)

  • Review from Patrick Mycan
    Rating: 1 out of 5
    Review left on 7 May 2019

    way over priced for repair service

    Had contracted AM last year to replace several shingle tabs that were blown off, which they came out and did for a reasonable price. I called this year and the representative that answered the phoned 650$ and I have new shingles left over from the repair they did last year. this is 300 x more than anyone else I had asked for a quote from. Needless to say they have lost a roof replacement contract.

    Answer from pro:

    We are very sorry to hear that you weren't satisfied with our service fees. We hope your roof will be fixed soon.

    Reply created 8 May 2019
  • Review from Marie Gorham
    Rating: 1 out of 5
    Review left on 30 Apr 2019

    Insulation and eaves troughs and fascia

    This may Gabe great on work but on follow up problems they stink. They took off some of the siding when they moved the downspout, tried to blame me for it and they won’t come and fix the fascia. Misled us about being eligible for the Green Program (now non-existent). I will never recommend them and wish we had gone with a local company. We have contacted them numerous time and always say will call back and never do.

    Answer from pro:

    We are very sorry that you had a negative experience. Customer satisfaction is our priority! Can you please provide your job details via email? We can not see you on our customers list. Just send your address or phone number to info@amgoc.ca Thank you

    Reply created 2 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Apr 2019

    Re-roofing and attic insulation top up

    For both jobs, everyone involved was on time, courteous, and tidy. There were no surprises, which is great on a big job like re-roofing.

    Answer from pro:

    Thank you very much for your feedback

    Reply created 29 Apr 2019
  • Review from HomeStars User Shepherd
    Rating: 5 out of 5
    Review left on 26 Apr 2019

    Roofing project

    We had our roof replaced last fall and we are very happy with the job. In April there was a problem with a vent cover that was defective and had blown off. Rain was forecast. On a Friday night when there was a hockey game being shown on TV we called Brandon and... can you imagine, he was here in less than 90 minutes to help us. Great service from a very personable guy. Thanks to Brandon and AM Roofing.

    Answer from pro:

    Thank you for your feedback feedback. Customer satisfaction is our priority!

    Reply created 29 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Apr 2019

    Windows

    We were thrilled with the windows we had put in. The crew were great. Very professional, worked with my schedule, showed pride in their workmanship and cleaned up very well when done. We would call them again for any work we needed with no hesitation.

    Answer from pro:

    Thank you very much for your feedback

    Reply created 26 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Mar 2019

    Habitat for Humanity Quebec Street Homes

    What a great community company - when they learned about the Habitat build in Stayner, they jumped in immediately to offer all the supplies, including installation, to complete the roof for both houses being built on Quebec Street. They donated the materials and labour to help us keep costs low so that lower-income families could realize the strength and stability that comes from affordable home ownership. On bitter cold days in January, their team completed all the roofing and left the site spotless. They were professional and efficient and we were thrilled with the final product... the roofs will keep our future homeowners safe from harsh Canadian weather for many years to come - thank you AM Roofing for your wonderful generosity!!

    Answer from pro:

    Thank you very much for the kind words. We are proud to partner up with habitat for humanity and help people in our community!

    Reply created 6 Mar 2019
  • Review from Kelly MacKay
    Rating: 5 out of 5
    Review left on 14 Feb 2019

    Attic Insulation

    Everyone was very friendly, informative and a pleasure to work with. They made sure to explain the entire process, they fully cleaned up afterward and made sure I was involved along the way. Great company, great employees!

    Answer from pro:

    Thank you very much for your feedback

    Reply created 1 Mar 2019
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 1 Feb 2019

    New roof, vents and insulation

    Update: Thanks for the response, but Jeff is well aware of this and was involved many times through the painful process. I don't appreciate the pre-canned response. We were very disappointed with our service from AM Roofing. The team that came to install our new roof was very unprofessional. They worked until 9pm, and didn’t clean up after the job. We had to wait three days until they returned to clean up. They left the job partially done. We had our eaves disconnected for 1 week and I had to clean up the nails so my kids weren’t injured. I collected over 100 nails from the yard. Also cigarette butts, candy wrappers. It took several return visits for everything to be done properly, which took two weeks, and no price concession was offered. I would not recommend AM roofing. A great sales job, bad follow through. If you do choose this company ensure the people doing the job show up in AM roofing trucks, not a sub contractor. The difference was night and day when the logo was on the truck. The pictures below were how the job was left as complete, and what we had to wait 2 weeks to be fixed.

    Answer from pro:

    Hi Jeff, we are very sorry to hear you weren't satisfied with the job. Customer satisfaction is our priority! Can you please provide some additional information about your project by email so we can follow up and investigate further? Please email to jeffw@amgoc.ca. Thank you

    Reply created 4 Feb 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Jan 2019

    Roof replacement

    The roof was replaced with quality materials by friendly employees and they did a great job cleaning up!

    Answer from pro:

    Thank you for your feedback

    Reply created 4 Feb 2019
  • Review from Customer of AM Group Exteriors
    Rating: 5 out of 5
    Review left on 30 Jan 2019

    Roofing

    Kyle came out and gave me a quote for the roof. He was professional and personable. He explained all of the details that went into doing my roof in a way I could understand. He also checked inside my attic to make sure I had enough insulation. I felt very comfortable asking questions. Thank you Kyle and the AM roofers for my new roof! It looks awesome!

    Answer from pro:

    Thank you very much for your feedback

    Reply created 31 Jan 2019