JandJ Moving Company

Rating: 4.9 out of 5

JandJ Moving Company reviews (379)

  • Review from Nathan Enkel
    Rating: 5 out of 5
    Review left on 11 May 2022

    Great movers!

    We have used these guys 3 times now! Always the best! Always friendly, and ready for anything!

    Answer from pro:

    thanks ?, anytime Nathan kindly John and crew

    Reply created 12 May 2022
  • Review from Stan Bell
    Rating: 5 out of 5
    Review left on 10 May 2022

    Three moves so far

    We have used this company three times in the last six months. The first time was to clean up and move the contents of the estate of an aunt who passed away. The second was to help my parents downsize their house and to finally, (the third time) move into a retirement home. All of these times the pricing was very reasonable, and the workers were prompt, courteous and careful of the belongings entrusted to their care. We would certainly recommend them for any type of moving job, large or small. Many thanks to J & J Moving for jobs well done.

    Answer from pro:

    thanks ? Stan ,call us anytime kindly John

    Reply created 11 May 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 May 2022

    Move from Toronto to Oakville

    J&J did a great job in helping us move. They had estimated around 6 hours and the job was completed in 8 hours. The team did not even take a break and made sure everything was placed exactly where we wanted. Great work J&J! All the best!

    Answer from pro:

    thanks for your review, A and S, it was a pleasure moving you, please just call us anytime kindly John and crew

    Reply created 16 May 2022
  • Review from Customer of JandJ Moving Company
    Rating: 1 out of 5
    Review left on 2 May 2022

    Would not recommend J and J Moving

    There are a number of companies called "J & J Moving". The review I'm referring to is the company that John runs. I hired a two-people crew since it was a simple one-bedroom move and John agreed on the phone that a two-people crew was sufficient. When the date of my move arrived, three guys arrived (Cliff, Q and Tyler). Cliff tried very hard to convince me to hire Tyler as well however, my partner was with me and knew given the difference in hourly rates and the fact that I had very little to move, that Cliff was incorrect. I felt a lot of push back on this and was not happy: the only reason they pressured me on hiring Tyler is that the earlier move they had for a detached home involved three men and clearly Tyler wanted to get paid. Cliff and Q made some damage to my bed frame and also were taking their own time moving things - more than twice, they were nowhere to be seen and likely hanging out killing time in the loading dock - like more than 20 minutes passed before they came back up to pick up their next load. Also, after having found my invoice since Homestars requested for my invoice and proof that I indeed used J & J moving company, I saw that the invoice stated the moving crew would "-MOVERS WILL HAVE MASKS AND GLOVES FOR YOUR PROTECTION". I can 100% guarantee that none of the movers wore masks even when we first met them because my partner and I were wearing masks and we were silently put off about this: we did not want to upset them by bringing it up and simply kept our own masks on. I absolutely will not work with this company again nor would I ever recommend them. I already got another moving company referral that is reliable from friends who have used another company recently.

    Answer from pro:

    Hi Verified Private User, Thanks for taking the time to bring this to our attention. We, John, Scotty, apologize in advance if your experience with J and J Moving has been less than we intended and can assure you that your concerns are taken seriously. Homestars asked for a receipt because Cliff and Q have not worked here since Oct. 2021 and I could not understand why it took seven and a half months to post a review. Communication is the foundation of our company. Nothing is more important, anytime J and J Moving has a crew working, John or Scotty are available for any issues. Sounds like your crew were not respresenting our company the way we will tolerate. One phone call to either of us would have resolved this, and anything we can do to rectify your experience, just call or email anytime.

    Reply created 7 May 2022
  • Review from Customer of JandJ Moving Company
    Rating: 5 out of 5
    Review left on 26 Apr 2022

    Fast, Efficient, Fair, Trustworthy

    J&J did a same day long distance move for us in April and we couldnt be happier with the service. They were on time arriving and had everything needed to pack everything up carefully. They were really helpful in unloading everything into the proper rooms. Id recommend them to anyone.

    Answer from pro:

    thanks ?,we really appreciate your job and taking the time to post the review kindly John and Scott and crew

    Reply created 26 Apr 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Apr 2022

    Toronto to Peterborough

    We used J and J Moving Company for our move in January, and we were extremely satisfied with their services. Both movers were friendly and professional! They took great care of our belongings. They even moved our 7 foot tall Fiddle Leaf Fig without dropping a leaf! The pricing was extremely reasonable and the service they provided was completed in a timely manner. We really appreciated all of their assistance in making our move easy and stress free. We highly recommend them for all of your moving needs!

    Answer from pro:

    thanks for your review and please call us anytime kindly John and crew

    Reply created 26 Apr 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Apr 2022

    Our Move April 3rd

    J and J Moving Company provided moving services for our on Sunday April 3rd. They were extremely knowledgeable, friendly, efficient and careful. All of our furniture was wrapped safely and nothing was damaged or broken or scratched. We will move again next year and without a doubt we will book J and J Movers again. They made a very stressful activity as painless as possible. We are extremely grateful to the whole team. Thank you!!

    Answer from pro:

    thanks, looking forward to hearing from you next year kindly John and crew

    Reply created 26 Apr 2022
  • Review from Ali
    Rating: 5 out of 5
    Review left on 3 Apr 2022

    Moving for reno

    Needed to move to prep our house for reno Called month ahead and made appointment The day of move they arrived and did a great job moving us. We will be using them once our reno is over to move us back in

    Answer from pro:

    thanks ?, just call anytime

    Reply created 26 Apr 2022
  • Review from Customer of JandJ Moving Company
    Rating: 5 out of 5
    Review left on 26 Mar 2022

    Great Team

    J and J moving team were punctual courteous and professional. They moved our belongings with care. They were well organized and very efficient. We will definitely call upon them again should the need arise.

    Answer from pro:

    thanks for the review, and your business, we appreciate it very much,call us anytime kindly John and crew

    Reply created 28 Mar 2022
  • Review from Customer of JandJ Moving Company
    Rating: 5 out of 5
    Review left on 24 Mar 2022

    Office Move

    Great service and on time delivery. Very good customer service with great communication. Always happy to work with J & J!

    Answer from pro:

    thanks ?,we are always available

    Reply created 24 Mar 2022