Kitchen & Bath Home Inc

Rating: 4.7 out of 5

Kitchen & Bath Home Inc reviews (320)

  • Review from Melanie Fellowes
    Rating: 5 out of 5
    Review left on 18 Oct 2017

    Laundry room, 4 bathrooms

    All of these rooms were gutted and redone. New cabinetry and new flooring went in to all Leigh was a delight to work with!! Despite her youth she is a very gifted designer!! She guided me through each project with clarity and creativeness - going so far as sourcing mirrors, etc on the internet for me. Always keeping my budget in mind Leigh never pushed me to spend beyond! Shaun and his team were also wonderful to work with! I will use Kitchen and Bath for my next project for sure!! MDF Mississauga

    Answer from pro:

    Dear MDF Thank you for your great review. At kitchen & Bath we take great pride in our customer satisfactions. We are so happy, you got the bathrooms of your dreams. We wish you and your family many years of joy and happiness in your newly renovated home. It was a great pleasure working with you, and your family. Looking forward to your and your friends & family's future projects. Sincerely, Kitchen & Bath Team

    Reply created 23 Nov 2017
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 15 Oct 2017

    bathroom renovation

    Overall, I was pleased with the work K&B did on our 2 bathrooms. Krystal did a great job on the design, was helpful when choosing my materials and most of all was always very prompt on getting back to me in regards to any questions I had. Shawn, the project manager was also pleasant to work with. He too, was quick to respond to questions and concerns and took care of any issues that popped up along the way and was accommodating to any request we had. The only negative was in the detail of the some of the workmanship, one area in particular was the caulking around toilet and vanity and shower were a bit sloppy. However the finished product turned out very well and the experience all around was a positive one. Thank you to everyone at Kitchen and Bath!

    Answer from pro:

    Dear Lesley Thank you for your great review. At kitchen & Bath we take great pride in our customer satisfactions. We are so happy, you got the bathroom of your dreams. We wish you and your family many years of joy and happiness in your newly renovated home. It was a great pleasure working with you, and your family. Looking forward to your and your friends & family's future projects. Sincerely, Kitchen & Bath Team

    Reply created 24 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Oct 2017

    Kitchen Reno and main floor

    We had a small wall removed and replaced all cabinets and flooring and changed all casing and baseboards on the main floor.

    Answer from pro:

    Dear Paul Thank you for your great review. At kitchen & Bath we take great pride in our customer satisfactions. We are so happy, you got the Kitchen of your dreams. We wish you and your family many years of joy and happiness in your newly renovated home. It was a great pleasure working with you, and your family. Looking forward to your and your friends & family's future projects. Sincerely, Kitchen & Bath Team

    Reply created 24 Oct 2017
  • Review from Customer of Kitchen & Bath Home Inc
    Rating: 5 out of 5
    Review left on 19 Sep 2017

    Kitchen Renovation & Front Entry

    We renovated our entire kitchen and front entry way, including taking down a half wall. We received several quotes and design ideas from other companies but were really happy with Leigh's creative design of our kitchen (better than any of the others) and the cost was more than reasonable considering what we wanted. Leigh also helped us with our last minute decision to have our sliding glass entry way closet doors changed to French doors. Shawn was also great overseeing the management of the project. Every reno has bumps as you go along and it is all about how you deal with what comes up - and I can say that everything was dealt with quickly and we were always happy with the end resolution. Great communication. We love our new kitchen and have received several compliments on it! -- Lisa

    Answer from pro:

    Dear Lisa Thank you for your great review. At kitchen & Bath we take great pride in our customer satisfactions. We are so happy, you got the Kitchen of your dreams. We wish you and your family many years of joy and happiness in your newly renovated home. It was a great pleasure working with you, and your family. Looking forward to your and your friends & family's future projects. Sincerely, Kitchen & Bath Team

    Reply created 19 Sep 2017
  • Review from Customer of Kitchen & Bath Home Inc
    Rating: 5 out of 5
    Review left on 18 Sep 2017

    Kitchen and bathroom

    My wife and I found this company through a colleague who has worked with Kitchen & Bath in the past. The first day we met our designer Leigh, we knew we were in good hands. Leigh had a great vision and my wife loved her taste in color. We had our kitchen and 2 bathrooms remodeled. Leigh helped us with new designs, tile selections and final details. Without her we would be lost in the world of possibilities, we are not the people who could make decisions in an instant. She was always extremely patient and easy going. We couldn't thank her enough. All the staff involved in the process were very professional and courteous. Materials,installation and workmanship were high quality. The end result exceeded our expectation. The timing was almost as planned, although one bathroom took a little longer due to some last minute changes. Our project manager Shawn went above and beyond to make sure our family has been looked after and our young children had one bathroom to use. Best of all was the price we were quoted was the price we paid. We had our budget set and they took that into consideration. We had almost no extra charges by the time we had finished. Thank you Kitchen & Bath for all your services, we couldn't be happier with the final project. We would definitely recommend you to all our family and friends.

    Answer from pro:

    Dear Private User Thank you for your great review. At kitchen & Bath we take great pride in our customer satisfactions. We are so happy, you got the Kitchen and bathroom of your dreams. We wish you and your family many years of joy and happiness in your newly renovated home. It was a great pleasure working with you, and your family. Looking forward to your and your friends & family's future projects. Sincerely, Kitchen & Bath Team

    Reply created 19 Sep 2017
  • Review from Joe
    Rating: 4 out of 5
    Review left on 18 Sep 2017

    Kitchen renovation

    Had a complete kitchen renovation. Leigh did an excellent job with the design and she provided great customer service during the renovation. We ended up with so much more storage and appears more spacious. The unfortunate part was it took double the amount of time as quoted before the kitchen was completed. Ten weeks without the use of a kitchen was challenging. They need to be more efficient with the scheduling of their tradesmen and also ensuring the correct cupboards are delivered to prevent delays. But we are happy with the finished kitchen and the price.

    Answer from pro:

    Dear Joe Thank you for your great review. At kitchen & Bath we take great pride in our customer satisfactions. We are so happy, you got the Kitchen of your dreams. We wish you and your family many years of joy and happiness in your newly renovated home. It was a great pleasure working with you, and your family. Looking forward to your and your friends & family's future projects. Sincerely, Kitchen & Bath Team

    Reply created 19 Sep 2017
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 13 Sep 2017

    Compete bathroom renovation

    Excellent design work. Very good workmanship. Very poor scheduling of the trades which meant the project took over twice as long as they stated it would. Most people do not like being without one of there bathrooms for an extended period of time..

    Answer from pro:

    Dear Jaustin Thank you for your great review. At kitchen & Bath we take great pride in our customer satisfactions. We are so happy, you got the bathroom of your dreams. It is unfortunate you were not happy with the length the project took, however as you know renovation could be challenging at times and could take longer then expected, however we want to always ensure we complete the project as fast as possible without jeopardizing the quality. We wish you and your family many years of joy and happiness in your newly renovated home. It was a great pleasure working with you, and your family. Looking forward to your and your friends & family's future projects. Sincerely, Kitchen & Bath Team

    Reply created 15 Sep 2017
  • Review from Lynda
    Rating: 1 out of 5
    Review left on 5 Sep 2017

    Kitchen renovation

    Had new kitchen cabinets and counters installed. Was not impressed with the installer. Dropped several of the cabinet doors before installing. Campany had to send another installer to fix many of his mistakes. Many cracks are showing in the doors now. Phoned the company to let them know and they said they would get back to us. Have phoned about this issue twice and still have not heard back from anyone. Definitely not the most reliable company.

    Answer from pro:

    Dear Private user We are sorry to hear about your unfortunate experience. As you know we use all solid wood materials and it is possible due to humidity or temperature change solid wood may be effected. At kitchen and bath we are fully committed to provide each and every customer with an amazing experience and we back up all our materials with life time warranty. Not know your identity obviously does not allow us to address your issue, please feel free to contact our location and any of our staff would be delighted to look after you. Looking forward to dressing your concern. Kitchen and bath management,

    Reply created 15 Sep 2017
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 30 Aug 2017

    Kitchen reno

    I would like to mention here Leigh Ricci which was verry supportive through out the entire project.

    Answer from pro:

    Dear Ovidiucindea Thank you for your great review. At kitchen & Bath we take great pride in our customer satisfactions. We are so happy, you got the Kitchen of your dreams. We wish you and your family many years of joy and happiness in your newly renovated home. It was a great pleasure working with you, and your family. Looking forward to your and your friends & family's future projects. Sincerely, Kitchen & Bath Team

    Reply created 31 Aug 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Aug 2017

    Kitchen Renovation

    My experience with the company has been excellent so far. The representative that I've been working with, Leigh Ricci, has been professional and patient throughout the process. She really understands that a kitchen renovation is a major investment as she has given me time to make decisions and she has spent hours helping me to compare and contrast different options. Furthermore, the quality of the materials that I've purchased has met my expectations and the craftsmanship thus far has been exceptional! I'm so excited about enjoying my beautiful and functional new kitchen!

    Answer from pro:

    Dear Naz Thank you for your great review. At kitchen & Bath we take great pride in our customer satisfactions. We are so happy, you got the Kitchen of your dreams. We wish you and your family many years of joy and happiness in your newly renovated home. It was a great pleasure working with you, and your family. Looking forward to your and your friends & family's future projects. Sincerely, Kitchen & Bath Team

    Reply created 31 Aug 2017
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