Kitchen & Bath Home Inc

Rating: 4.7 out of 5

Kitchen & Bath Home Inc reviews (320)

  • Review from Customer of Kitchen & Bath Home Inc
    Rating: 1 out of 5
    Review left on 23 Sep 2016

    Kitchen Installation

    I cannot begin to express the frustration I have had with Kitchen & Bath. From the time I signed the contract and placed a deposit with them, I have regretted it. Service is highly unprofessional - calls and emails are not returned unless you actually have to threaten to escalate further. There were hidden costs everywhere, work was delayed for many weeks with no follow up. They were overall not one bit cooperative during the process. The final product looks nice, however it shouldn't be this difficult when you are paying this much money to a company.

    Answer from pro:

    It is unfortunate to hear your disappointment. Here at Kitchen & Bath we are fully committed to the client's satisfaction, however not knowing your identity makes it not possible to know the nature of the problem and resolve the dissatisfaction. Feel free to contact our team, and we will be happy to look after any concerns you may have. Regards, Kitchen & Bath Team

    Reply created 26 Sep 2016
  • Review from shahab
    Rating: 5 out of 5
    Review left on 12 Aug 2016

    Kitchen and bath

    My wife & I came across this company and as soon as we walked into their store, we were greeted & welcomed by Charles & Rimpy. They were extremely knowledgeable, personable & professional. The product showcased spoke volumes. We were absolutely blown away by the quality & workmanship that was put forth. We arranged for a consultation & decided to get a detailed quotation. They came over to our house to take measurements & gave us a date to come to their showroom to review our proposed 3D drawings. From the moment we walked in, to the completion of our project, we couldn't be any happier! Everything was designed, manufactured & installed as promised. All of our friends & loved ones are absolutely stunned by the finished product. Everyone keeps telling us that our house looks like something from a magazine cover! I would HIGHLY recommend Kitchen & Bath to anyone looking to beautify their home.

    Answer from pro:

    Dear Khosh Thank you for your great review. At kitchen & Bath we take great pride in our customer satisfactions. We are so happy, you got the kitchen & bathroom of your dreams. We wish you and your family many years of joy and happiness in your newly renovated home. It was a great pleasure working with you, and your family. Looking forward to your and your friends & family's future projects. Sincerely, Kitchen & Bath Team

    Reply created 13 Mar 2017
  • Review from Customer of Kitchen & Bath Home Inc
    Rating: 3 out of 5
    Review left on 25 Jul 2016

    Kitchen and Bath Renovation

    Kitchen & Bath Inc. was assigned to renovate kitchen and master bath in June 2015 for my house. They started work as per schedule but could not finish the assignment in middle of August as per their commitment. The work dragged till first week of September 2015. Even then they could not finish all outstanding work, took the final payment saying that rest of the work will be done next week and never came back to finish all outstanding work. Some of the materials supplied were even not to their own specs and had to be replaced or modified at site. They indicated that manufactured materials supplied by them have lifetime warranty and labour has one year warranty. Even before six months passed some of the cabinet doors supplied by them and the caulking between kitchen counter top and backsplash cracked. They were informed about these defects and some other problems and asked them to replace/ fix them. After initial inaction, eventually they replaced the cracked cabinet doors and replaced the caulking in September 2016. They need to ensure materials supplied are of superior quality, good workmanship/ supervision/ communication, no delay, put everything in black and white in agreement (do not accept verbal assurance otherwise be ready for increase cost).
  • Review from Customer of Kitchen & Bath Home Inc
    Rating: 5 out of 5
    Review left on 11 May 2016

    Bathroom Renovation

    Great service! Fair price! I got my bathroom done few months ago, the job is amazing! I would highly recommend this company to my friends and family. I would definitely use them in the future.

    Answer from pro:

    Dear Private Thank you for your great review. At kitchen & Bath we take great pride in our customer satisfactions. We are so happy, you got the bathroom of your dreams. We wish you and your family many years of joy and happiness in your newly renovated home. It was a great pleasure working with you, and your family. Looking forward to your and your friends & family's future projects. Sincerely, Kitchen & Bath Team

    Reply created 13 Mar 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 May 2016

    Kitchen and bathroom reno

    Lots to choose from but the friendly and professional staff make it much easier . The job was done beautifully , I'm happy with the quality and the service and fair price . I finally have my dream kitchen and bath :)

    Answer from pro:

    Dear MSBZ Thank you for your great review. At kitchen & Bath we take great pride in our customer satisfactions. We are so happy, you got the kitchen & bathroom of your dreams. We wish you and your family many years of joy and happiness in your newly renovated home. It was a great pleasure working with you, and your family. Looking forward to your and your friends & family's future projects. Sincerely, Kitchen & Bath Team

    Reply created 13 Mar 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 May 2016

    Bathroom renovation

    This is the second bathroom renovation project which Kitchen and Bath have done for us and we are really delighted with the bathrooms and with the quality of the workmanship. The work was started on time and finished ahead of schedule. The Company was attentive and responsive to any concerns or issues which we had as the job progressed. We will be happy to use them again on future projects.

    Answer from pro:

    Dear Brian Thank you for your great review. At kitchen & Bath we take great pride in our customer satisfactions. We are so happy, you got the bathrooms of your dreams. We wish you and your family many years of joy and happiness in your newly renovated home. It was a great pleasure working with you, and your family. Looking forward to your and your friends & family's future projects. Sincerely, Kitchen & Bath Team

    Reply created 13 Mar 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Mar 2016

    Kitchen renovation

    Amazing job! We love our kitchen! All work is done exactly as it was scheduled; and it all looks even better than it was in our projects. I would highly recommend this service!

    Answer from pro:

    Thank you for your review! It was a pleasure working with you to getting your dream kitchen! Cheers!

    Reply created 15 Apr 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Mar 2016

    Kitchen and Bathroom

    Amazing, meet and beat expectation. They take pride with their work. Will work with these again.

    Answer from pro:

    Thank you! We enjoyed working with you and I hope you're enjoying your new kitchen and bathroom!

    Reply created 15 Apr 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Mar 2016

    Kitchen reno

    A functional and modern kitchen that was nicely designed and installed. We are very pleased with the companies overall quality and customer service. This is a company that aims to please and will definitely recommend to friends and frienfs and future projects.

    Answer from pro:

    Thank you so very much! We had lots of fun working with you. Enjoy your new kitchen!

    Reply created 15 Apr 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Mar 2016

    Bathroom renovation

    We just wanted to say thank you to kitchen & Bath for the wonderful job they did on our new bathroom . Their work is top quality and I have valued their design experience and advice on choices to make. I have recommended them to several other friends because I know them will provide quality work.

    Answer from pro:

    Thank you for letting us renovate your bathroom! It was a pleasure working with you. Cheers!

    Reply created 15 Apr 2016
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