Tigro Tile & Grout Restoration

Rating: 5 out of 5

Tigro Tile & Grout Restoration reviews (327)

  • Review from Dalia Bazyte
    Rating: 5 out of 5
    Review left on 13 Nov 2023

    Kitchen backsplash restoration

    We needed to clean the kitchen and especially upgrade the glass tiles on the backsplash. Tigro Restoration did a great job - their service was fast, no headaches and affordable. Highly recommend hiring this team.

    Answer from pro:

    Thank you for your business.

    Reply created 13 Nov 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Nov 2023

    Tile Cleaning

    My experience with Tigro was excellent. The communication was clear, prices are fair and quality of work done is great. My kitchen tile floor was extremely greasy and dirty, their team diligently worked on it and in a few hours the tile and the grout looked a lot better. They were in and out in about 5 hours. Highly recommend them for any tile and grout restoration requirement.

    Answer from pro:

    Thank you for the review

    Reply created 13 Nov 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Sep 2023

    Shower stall reno

    Amazing service by Ramiro and Andres. The removal of old grout was superb and the the regrout made the 35 year old shower stall look like brand new The old tiles were cleaned to perfection. The job was worth every penny spent. Really satisfied with this companys professional service and cleanup.

    Answer from pro:

    Thank you very much

    Reply created 15 Oct 2023
  • Review from Jillian
    Rating: 5 out of 5
    Review left on 21 Sep 2023

    Tile replacement in large shower

    Ramiro and Andres were amazing. It was a large job and they worked a very long day to ensure it was completed. They even patched some missing grout in another spot in my bathroom. I would highly recommend them.

    Answer from pro:

    Thank you so much

    Reply created 15 Oct 2023
  • Review from Customer of Tigro Tile & Grout Restoration
    Rating: 5 out of 5
    Review left on 31 Jul 2023

    Oustanding work and exceptional customer service

    We hired Ramiro to regrout our shower. His work exceeded our expectations - he was extremely detail oriented and worked beyond the estimated time to make sure everything was perfect. Excellent communication and customer service before, during and after the site visit repair. Would absolutely recommend him and hire Tigro Tile and Grout for future jobs.

    Answer from pro:

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that your experience with Tigro Tile and Grout exceeded your expectations. We take pride in our work, and our attention to detail is one of ours strong suits. We're pleased to know that we went the extra mile to ensure everything was perfect for you. We greatly appreciate your kind words about our communication and customer service. We're committed to providing excellent service from start to finish, and it's rewarding to hear that it's reflected in your experience. Your recommendation means a lot to us, and we'd be more than happy to assist with any future projects you may have. Thank you for choosing Tigro Tile and Grout

    Reply created 5 Sep 2023
  • Review from Customer of Tigro Tile & Grout Restoration
    Rating: 5 out of 5
    Review left on 24 Jun 2023

    Exceeded Expectations. Thank you!

    I recently had the pleasure of hiring Ramiro from Tigro Restoration to repair my shower using epoxy grout. I must say, he exceeded my expectations by going above and beyond in cleaning the entire washroom. However, a few days after the repair, I noticed some minor issues. I reached out to Ramiro, and he promptly addressed them at a time that was convenient for me. Overall, I am extremely satisfied with the shower restoration performed by Ramiro. His attention to detail and willingness to rectify any concerns made the entire experience a positive one. I highly recommend Tigro Restoration for anyone in need of quality shower repairs.

    Answer from pro:

    Thank you for sharing your feedback with us! We're delighted to hear about your positive experience with Tigro Restoration. We appreciate your understanding and patience in addressing the minor issues that arose after the repair. Our commitment to quality work extends beyond the initial job, and we're pleased that we promptly addressed these concerns at your convenience. It's fantastic to know that you're extremely satisfied with the shower restoration and that Ramiro's attention to detail left a positive impression. Your recommendation means a lot to us, and we're here whenever you need any further assistance with shower repairs or any other restoration needs. Thank you for choosing Tigro Restoration

    Reply created 5 Sep 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 May 2023

    Excellent Job on shower restoration

    Our ensuite shower had mould, needed re grouting of floor and walls. It was a huge job. We also had them re caulk another shower. Ramiro did a great and thorough job! Not only did he clean up the showers, he cleaned up the bathroom. Looks like new. 10/10. Highly recommended.

    Answer from pro:

    Thank you so much for your glowing review! We're thrilled to hear that your experience with Tigro Tile and Grout was exceptional. Our team takes great pride in delivering top-notch craftsmanship and customer service. We're delighted that your shower regrouting exceeded your expectations, and we appreciate your recognition of our attention to detail and commitment to perfection. We value open communication and strive to ensure a smooth process from start to finish. Knowing that you would recommend us for future jobs is the highest compliment we could receive. If you ever need our services again, don't hesitate to reach out. We're here to help with any of your tile and grout needs. Thanks again for choosing us!

    Reply created 5 Sep 2023
  • Review from Customer of Tigro Tile & Grout Restoration
    Rating: 5 out of 5
    Review left on 7 Apr 2023

    2 showers restired

    We were incredibly pleased with the restoration of our 2 showers. Ramiro is very knowledgeable and explained what he was doing thoroughly. Eliminated the bacteria growing which eliminated the smell. And restored it to high standards. Very professional. Clean job. And very very satisfied. Thank you Ramiro and crew.

    Answer from pro:

    Thank you for sharing your positive experience with our Mould removal, Cleaning mould, and Mildew removal services. Our team takes pride in delivering high-quality work and providing exceptional service to our clients. We are glad to hear that our team was able to eliminate the Mould, Cleaning mould, and Mildew issues you were facing and restore your area to a safe and clean environment. Your satisfaction is our top priority, and we appreciate your trust in our services. We look forward to serving you again for any of your future Mould removal, Cleaning mould, and Mildew removal needs.

    Reply created 8 Apr 2023
  • Review from Customer of Tigro Tile & Grout Restoration
    Rating: 5 out of 5
    Review left on 4 Apr 2023

    Shower Restoration

    Ramiro is very professional and knowledgeable. He is not afraid to give explanations and happy to address any feedback. He and his crew have a great attention to detail and strive to deliver excellent customer service. I often recommend Ramiro to my clients when showers and floors are in need of TLC. The results are always excellent. I highly recommend his services.

    Answer from pro:

    Thank you for taking the time to share your positive experience with our Mold remediation, Black mold removal, and Surface disinfection services. We are thrilled to hear that our team was able to provide you with effective solutions to address your concerns. Our team takes pride in delivering high-quality work and ensuring that our clients are satisfied with the results. We understand the importance of a clean and safe environment, especially when it comes to Mold remediation, Black mold removal, and Surface disinfection. Thank you for trusting us with your needs, and we look forward to serving you again in the future.

    Reply created 8 Apr 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Mar 2023

    Incredible restoration

    Tigro was recommended by an acquaintance after renters destroyed my condo and left the grout black with dirt, grease and mold in my kitchen and bathrooms. I had been told it would be better to rip out and replace all the tiles, but decided to take a chance after reading previous reviews. Coming back into my condo when they were finished was amazing! It looks like new and I am so pleased. Romero is very kind and informative and really takes time to answer any questions and offer advice. He even re-caulked the bathtub which would have cost me more elsewhere. I'm extremely happy!

    Answer from pro:

    It's wonderful to hear that you had such a positive experience with Tigro! It's not easy to deal with renters who leave a property in such a state, but it sounds like we did an incredible job restoring your condo. It's always a good feeling to come home to a space that looks like new again, It's great that we were able to offer advice and re-caulk the bathtub for you as well. Thank you for taking the time to share your experience

    Reply created 11 Mar 2023