TorontoGranite.com

Rating: 4.9 out of 5

TorontoGranite.com reviews (304)

  • Review from Jim H.
    Rating: 5 out of 5
    Review left on 26 Feb 2020

    Kitchen counters

    Toronto granite is a family-run business that cares for their customers. I wanted quartzite (natural stone) for my island and quartz for my perimeters. Not every fabricator will work with quartzite. It's harder than granite, so it's really hard to cut and easy to break during transport. Toronto Granite has lots of experience with quartzite. We didn't want any slabs from their own warehouse, so we visited many different stone suppliers/importers. Bob, the operations manager, was extremely patient with us. He gave us quotes for every slab we were interested in... No matter how many times we requested one. We finally picked a quartzite slab after a month and Bob gave us a competitive price. It's funny, every stone supplier knew who Bob was and respected his company's work. We then needed to pick quartz for the perimeter that would go with our cabinets, backsplash, and Island. Vera, Bob's mom, was very helpful in assisting us pick something out. Bob's brother did measurements shortly after we picked everything. He's a great guy and really friendly. Turnaround time for fabrication was quick. Installers were nice and quick, kept things pretty clean. The work: the stones were beautiful. The cuts were pretty good, considering how difficult quartzite is to work with. I have a very picky eye and notice everything. There were some areas that needed touch ups, etc. However, I wasn't too worried, because other reviews I read indicated that Bob is a man that wants his customers happy. The reviews were right. Everytime I contacted Bob for some touch up, he was enthusiastic about helping me. Never did I once feel like he was annoyed or didn't want to help. That really gives me peace of mind, that I can contact Bob after the sale and he'll help me out. I've read horror stories about other fabricators leaving you out to dry with crappy workmanship and never coming back to help you. To be honest, that's the most important thing for me... someone who will take care of me afterwards if needed. You're spending a lot of money and with stone (especially natural stone) who knows when things may not go as planned? Better have someone that will stand by you. Thanks Bob, his family, and the Toronto Granite team!

    Answer from pro:

    Jim, this review is incredible. Appreciate the time you put in to write it and you guys are always like family here at TorontoGranite.com. Stay safe and all the best!

    Reply created 7 Apr 2020
  • Review from Thushanga Perera
    Rating: 5 out of 5
    Review left on 21 Feb 2020

    Seam repair

    Bob and his team did a fantastic job with repairing our countertop seam. Saad and Jeff were the dream team; knowledgeable, thorough and so pleasant to deal with. We would highly recommend this crew for your next job. We would not trust our counters to anyone else. The Pereras

    Answer from pro:

    Thank you for the kind review. Glad we can repair the seam to your satisfaction. All the best!

    Reply created 25 Feb 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Feb 2020

    Granite kitchen countertop

    Jeff and Saad came to install my granite countertop in my kitchen and did an amazing job! Saad was very meticulous and made certain everything was perfect! Would highly recommend this company!

    Answer from pro:

    Thank you Mirella for the wonderful review. Enjoy your counters!

    Reply created 25 Feb 2020
  • Review from Nada Pavlovic
    Rating: 5 out of 5
    Review left on 28 Jan 2020

    granite quartz countertops

    Absolutely the best customer service we ever had. their massive warehouse provides great product selection. Bob & Vera were great salespeople-very knowledgeable, helped us pick the best options/affordability. Mark was very thorough & speedy with the templating. Installation was done within a couple of days after templating. Excellent job. We get compliments for our granite counters, full length quartz backsplash, vanities & the floor to ceiling natural stone fireplace. Definitely recommending Toronto Granite to everyone. The best in the business -Products- personal Service-Expertise-Efficiency all in one place! Your #1 choice

    Answer from pro:

    The ultimate customers and best people ever. Love you guys!

    Reply created 9 Feb 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jan 2020

    Kitchen Quartz countertop and backsplash

    We are so pleased with the professional service we received from the Toronto Granite owners themselves. They have a huge assortment of slabs to view. We received immediate quotes with layouts and then on site computerized accurate measurements were taken. Within two days our quartz countertops and backsplashes were ready to install. Our installers Saad and Jeff arrived on schedule and were skilled and accurate craftsmen. The most difficult backsplash was installed in one piece and the whole kitchen was completed with only a few joins, the waterfall on the peninsular is pure perfection! From start to finish Toronto Granite has won our trust and we highly recommend them. We will return when we are ready to remodel the bathrooms.

    Answer from pro:

    Thank you for the kind review. Very happy with the way your counters turned out. Big difference in the before and after. Made the kitchen look so much more luxurious. Enjoy!

    Reply created 9 Feb 2020
  • Review from Yvonne Boothroyd
    Rating: 5 out of 5
    Review left on 10 Dec 2019

    Countertop

    The installation of our new countertop by Toronto Granite was a wonderful experience from start to finish. Everyone we dealt with was friendly and knowledgeable. The project was fast, efficient and professional, right down to the cleanup at the end of the job. We would definitely recommend Toronto Granite if you are looking for a new countertop.

    Answer from pro:

    Thank you for recommending our service. Enjoy your countertops and happy holidays to you and the family!

    Reply created 11 Dec 2019
  • Review from Lucian
    Rating: 5 out of 5
    Review left on 8 Dec 2019

    Amazing Quartzite Kitchen Job

    Very professional job, the interaction with Bob was perfect from day one until the work was done. Punctual and knowledgeable staff, perfect installation and high quality product. A pleasure to do business with. I would highly recommend this company both for quality and for price.

    Answer from pro:

    Lucian, we love working with customers that appreciate the beauty of natural stone.

    Reply created 11 Dec 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Dec 2019

    Quartz Kitchen Countertop

    As part of my kitchen reno, I decided to go with TorontoGranite for my countertop install. They had a vast selection of samples to browse through which was good, but also made selecting one a daunting task. They also had a number of full slabs on display of different textures, designs, brands to help narrow down the search which I appreciated. My suggestion to anyone looking for countertops would be to go to the different manufacturer's showrooms to look at the full slabs; this helped me tremendously. Once I placed the order with Bob on a Tuesday morning, Mirko (his brother) came the same day to measure the space and my countertops were installed on Friday that same week. I was really impressed with the turnaround time as I was guesstimating a week or two. A team of two arrived to install my countertops and they were fast, efficient and pleasant to talk to. Overall, I am pleased with TorontoGranite and the final end product. I feel they are genuine, truly care and will be around to support me if issues arise in the future. Thanks Mrs. Petrov, Bob and Mirko! Hopefully, we can work again on the backsplash ;)

    Answer from pro:

    We are always here for you Keith. Enjoy your counters and happy holidays!

    Reply created 11 Dec 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Dec 2019

    Kitchen counter tops and backsplash

    They did a great job, it was quick, accurate and beautiful. I would recommend Toronto Granite to everyone, they were wonderful to work with, very accommodating and thorough. Very helpful.

    Answer from pro:

    Pleasure working with you Denise. Enjoy your counters!

    Reply created 11 Dec 2019
  • Review from jessemackowycz
    Rating: 5 out of 5
    Review left on 18 Nov 2019

    Stunning New Quartz Countertops

    Great experience working with Bob and the crew at TG. From visiting the showroom and choosing our Quartz to the install, they made the whole experience effortless. Quick turn around, install time as well as competitive pricing. I'm glad I finally found a reliable Countertop company I can trust.

    Answer from pro:

    Thank you Jesse. TorontoGranite.com loves you too!

    Reply created 11 Dec 2019