Tron Electrical

Rating: 4.9 out of 5

Tron Electrical reviews (338)

  • Review from Michelle Switzer
    Rating: 5 out of 5
    Review left on 8 Oct 2020

    excellent service

    We hired Tron to install the lighting and outlets in our bathroom. Everyone was very friendly and professional. They were also very accommodating on occasions when we needed to reschedule an appointment. I highly recommend them.

    Answer from pro:

    Good Afternoon Michelle, thank you for taking the time to a review on your experience with us. We look forward to working with you in the future, and hope you have a great long weekend! -Team Tron

    Reply created 9 Oct 2020
  • Review from Saveena Rai
    Rating: 5 out of 5
    Review left on 1 Oct 2020

    Fast and Effective Service

    I contacted Tron and within a day I had a response and an appointment. There was a delay in Jay getting to my place (I checked Google maps and the traffic was pretty bad that day), but it was well worth the wait. He was kind, efficient and good humoured. He made 6 light fixture changes within an hour with minimal clean up required. I've already begun recommending Tron to friends.

    Answer from pro:

    Good Afternoon Saveena. We are glad to hear your experience with us was a good one, and thank-you for referring us to your friends. We look forward to working with you again in the future!-Team Tron

    Reply created 1 Oct 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Sep 2020

    Upgrade service to 200AMP with 4 meters

    Joseph and his crew did a great job , started early in the morning and stayed behind to make sure Hydro was present to do the hookup. Lena was also present to make sure things ran smoothly. Joseph even brought his cute little dog to entertain us, while we waited for Toronto Hydro to do the final hook up. I highly recommend TRON and would not hesitate to call them for any other future projects. They are more affordable than other quotes and did it in a shorter timeframe...

    Answer from pro:

    Good Afternoon Vic, thank-you for your detailed review, it was a pleasure working with you on this project, and we look forward to working with you in the future!-Team Tron

    Reply created 1 Oct 2020
  • Review from Alexia Chikowski
    Rating: 5 out of 5
    Review left on 28 Sep 2020

    Breaker panel installation

    I decided to modernize my condo and get a breaker panel installed to replace my old fuse box. I also decided to change my kitchen light fixture. The technician arrived on time for the 10-10:30 scheduled arrival and had everything complete by 2:30pm. He even labelled the breaker switches so that I would know what area each switch corresponded to without me having to ask. I am very satisfied with the work done.

    Answer from pro:

    Good Morning Alexia, Thank-you for taking the time to write a review on your experience with us. It was a pleasure working with you, and we hope to work with you again in the future. -Team Tron

    Reply created 29 Sep 2020
  • Review from Customer of Tron Electrical
    Rating: 3 out of 5
    Review left on 21 Sep 2020

    Pot lights

    The diagnostic service and technician was very good and I would rate that 5/5 but the quote to repair same seemed to include another diagnostic fee of which I already paid and so I disagreed. Tron took some time to decide if they wanted to reconsider but they stuck to their quote. I rated them 3/5 for not considering clients concerns.

    Answer from pro:

    We would love to address this issue, however we don't know who you are since your name is listed as "private". Please call our office at 905-856-8766 so we can go over it. Thank you.

    Reply created 27 Sep 2020
  • Review from Greg Stewart
    Rating: 0 out of 5
    Review left on 20 Sep 2020

    Started with one problem, finished with two

    I hired Tron because five of my outlets stopped working. They fixed the outlets by putting them on a different circuit. This circuit was tied to a master light switch near my front door. They knew about the switch but did this quick fix anyway, so now my smart TV, router, cable box are all reset whenever I leave the house. On top of that, while they were testing the fuses, another outlet blew out. They promised to get back to me but ultimately blew me off and I paid another electrician to fix both of the new problems, tripling the total cost.

    Answer from pro:

    Hi Greg, Sorry to hear you were disappointed in the service you received, however I would like to address the complaints you have made against us. The technician was not made aware about the master switch at any time. We were made aware of this after the fact, and called and offered to rectify the situation, but you also wanted us to repair a faulty outdoor outlet at no charge, which we did not go anywhere near during our visit. If you wanted us to repair the original problem we were willing to do so, however we do not think it's fair to add additional repairs at no charge to the scope. It's unfortunate it had to end up like this, but we only think it's fair that people hear both sides of the story.

    Reply created 27 Sep 2020
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 5 Sep 2020

    Light switch and wall outlets

    On three different occasions, a technician failed to show up. No effort had been made to reschedule the visit. Very disappointing, as the initial service and price were very good.

    Answer from pro:

    Hello Christine, thank-you for taking the time to share your experience with Homestars, and we are glad to hear you were happy with our services-Team Tron

    Reply created 8 Sep 2020
  • Review from Customer of Tron Electrical
    Rating: 5 out of 5
    Review left on 13 Aug 2020

    Electrical fixture replacement and repairs

    Tron was able to send someone to my house the next day to provide us with an estimate - a number of our lights stopped working at the same time. They were then able to schedule two people to come in to do the repairs. They were able to resolve the problem, which included replacing some pot lights. Their suggestions for the new pot lights were great, and we now have more light! They were very tidy and careful of the walls and floor, and if we need assistance with electrical work again we would call them.

    Answer from pro:

    Thank-you for taking the time to write us a review, and we are glad you were happy with our suggestions! Team Tron

    Reply created 24 Aug 2020
  • Review from Mark Johnson
    Rating: 5 out of 5
    Review left on 28 Jul 2020

    Install Tesla car wall charger

    Tron was accommodating and very quick to respond. I had an estimate the next day, installation the day after. Clean, professional work that passed inspection without a hitch. Pricey. but quality work I can trust.

    Answer from pro:

    Hello Mark, thank you for taking the time to give us a review. If you need anything in the future, please reach out to us. Team Tron

    Reply created 24 Aug 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jul 2020

    Light installation

    I would highly recommend Tron, great to work with, professional, reliable and extremely capable. Excellent..

    Answer from pro:

    Hi Arlene, thank-you for your kind words, it was a pleasure working with you! Team Tron

    Reply created 24 Aug 2020
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