Royal Home Painters

Paint & Wallpaper Contractors
Richmond Hill ON L4C 3V3
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Lindsay
Lindsay
1 review Toronto, ON
8/10

Fast, well done painters

The sales guy was punctual and gave a quote after the walk-through of the house. We had a tight timeline and he assured me that the work would be completed in that timeframe.

The job got off to a bumpy start as the painter had a family emergency but in the end the job done was a quality paint job. They used Benjamin Moore and got the job done quickly and took all garbage and empty paint cans behind.

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Company Response

Thank you alindsay for your honest and nice words. we are really sorry about your bad experience at the beginning of the project, but we are proud of crew being able to make you happy at the end.
we always try our best to have everything scheduled in advance and follow our scheduled plan, but sometime due to emergencies it can be out of our control.
in your case we have had painters' family emergency reported to us 4 am, and we were not able to replace him for the same day.

At the end we are happy with the result and having you satisfied.

Previous versions of this review:

Lindsay
Lindsay
1 review Toronto, ON
0/10

Not reliable

The sales guy was punctual and gave a quote after the walk-through of the house. We had a tight timeline and he assured me that the work would be completed in that timeframe.

The owner came to get our cash deposit. He was scattered and didn’t seem to listen to anything my husband was saying. He couldn’t keep the colours straight or understand want was quoted in the job.

This morning they were supposed to be at my house at 9am. No sign of them. The owner stopped answering his phone. The sales guy just says talk to the owner and no one can get ahold of the painters who were supposed to come today.

All this to say, there is no one painting my house. No one answers their phones and they seem unconcerned about the fact they only have two days to paint a whole house. I've been assured that someone will show up tomorrow to paint but there is no way the job will done by the deadline they promised.

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