Brock Doors & Windows Ltd.

We are very pleased with the product and the service provided by Brock Windows and Doors, and would definitely return to them them for future projects. Our salesman, Adam, was very knowledgeable, and clearly described our options for retrofitting and/or replacing our 16 year old bedroom window, explaining the
Rose and cons. We chose to replace the window. The installer, Riza, was a very experienced tradesman, and I could tell right away when he came to take measurements that he was a perfectionist who cared about the quality of his work. We had just installed new window shades, and he made sure that the new window would fit the shades. During the installation, he took great care with all stages of the project, and made sure I knew what he was doing and why he was doing it. Because of the concerns with fitting the window shades, Riza had to take more time to make adjustments during the installation than he would have done normally, and ended up working quite late into the evening. However, he never indicated any frustration with the extra work he had to do to get the job done right. He acted. in a highly professional manner at all times, and I enjoyed his sense of humour. When we finally lifted the window shades into place, they fitted perfectly into the window, a testament to the skilled workmanship. The windows work very well, and we are pleased with both the project manager, Bride's communication ahead of time, and the follow up service.