Stay away from their custom doors
Do not spend thousands of your hard earned money on this companies custom doors. Mine has leaked in 2 places at the bottom of the door window and now at the side panel.. lots of water to the point it ruined my tile floor before I noticed. Also after 1st year the door latch wouldn't close anymore because it wasn't aligned with the hole in the frame anymore. Multiple calls to these guys and no response. I had to work on it myself to get the door to say closed without having to lock it all the time.
- Approximate cost of services:
- $8,000.00
- Company Response
Dan this is troublesome to hear, we take pride in our customer service and if this is the case, this most definitely is not up to our standards. Please give our Reputation Manager, Steavi a call @ 905-791-2850 ext 208. She would like to discuss this with you to come to a satisfactory resolution.
Thank you Dan.