Brock Doors & Windows Ltd.

Windows & Doors Installation & Service
Brampton ON L6T 4X6
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Teresa M from Whitby
Teresa M from Whitby
2 reviews Brampton, ON
10/10

Window and Patio Door Installation

I am writing this letter to say thank you for my recent window/door installation. After doing some research and a referral I knew that I wanted the NorthStar product. I contacted several dealers in the area and only Brock Windows was prepared to come out to my home to discuss my requirements, review the product and offerings and measure my windows. Other companies wanted me to take the measurements, send it to them and then they would send a quote.
The sales rep that came to my home was Steve Morgan, originally, I was planning on replacing 6 windows, however, I was so impressed with his knowledge about the product his personality and professionalism and his explanations as to savings I would experience I decided to complete my entire home with 17 windows and a patio door. Shortly after Steve confirmed my order to my satisfaction your technician came to make a final measurement at my convenience.
The installers that came to my home were Eugene and Ilgar, they are very skilled and professional. All the old frames and rubbish were removed and my property inside and out was cleaned to the best of their ability. While the installers were working I received a call from Brian who was making sure everything was being performed to my satisfaction. During the day Steve Morgan, the salesman, again came to my home to make sure everything he had promised me was being completed as discussed and to make the sure the installers didn’t have any questions. I would like to say at this time Thank you so much to Brock Windows Ltd. For having such a dedicated and professional team. Your firm runs like a well-oiled machine. Without a doubt I give you a 5* recommendation.
I installed triple glaze, awning windows. These were installed with deeper sills and larger moldings improving the appearance of my home from a design standpoint and has upgraded the value of my property adding curb appeal. I have already noticed the difference with external sound reduction and improved heat retention within my home.

Approximate cost of services:
$26,000.00
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Company Response

Teresa,

Thank you for your 10 star feedback! We truly appreciate your thorough and detail oriented review. We will be sure to pass this along to both Steve & Eugene as they will both greatly appreciate your kind mentions. We're very happy to hear that you've already noticed the increased performance in regards to being efficient sound barriers, we know you'll see the difference on your energy bills in all the years to come.

Thank you again, Teresa, we all truly appreciate it.

Kindest regards,
Brock Doors & Windows Ltd.