Air Treatment Climate Care

Formerly Air Treatment Heating & Cooling
Heating & Air Conditioning
20 Densley Ave Toronto ON M6M 2R1
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Heating & Air Conditioning
Air Treatment Climate Care
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Reviews for Air Treatment Climate Care

Average customer rating:
9.5 10 (99 reviews)

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Oyster from Old Toronto
Oyster from Old Toronto
1 review Old Toronto, ON
0/10

replacing a thermal coupler

I called Air Treatment in the middle of January 2013,a serviceman from Air Treatment came and replaced my thermal coupler for $192.00 and gave me 2 RED TAGS. The serviceman starts by telling you he's here to save lives, what are these RED TAGS? don't worry says the serviceman (repairman) from Air Treatment, you have 45 days to fix this 4"X 5" Y exhaust connector, my company will call you to make an appointment to come back and fix this and I will get rid of the RED TAGS, great, why don't you fix it now and you won't have to issue these RED TAGS. anyway, I'm happy the furnace is working it's January and only $192.00 for a $20 part, everybody has to make a living.

45th day, a knock on the door, hi, I'm here to shut off your gas, WHAT?, Gas company shuts me down, what happen to the call from Air Treatment? huh, No heat, in the middle of winter,

would I recommend Air Treatment? if anyone wants honourable service, don't call Air Treatment on 20 Densley Ave.

2 of 2 people found this review helpful.
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Company Response

Thanks very much for your feedback. I'm very sorry to hear that you weren't completely happy with your experience with us. Whether an error was made on our part or some miscommunication, we are not sure. We would really like the opportunity to discuss this with you further so we can get to the bottom of it. Please contact us so we can make sure that you're looked after. Regards, Air Treatment

Michael in Toronto
Michael in Toronto
14 reviews Toronto, ON
2/10

instal of furnace and 2nd floor ductwork and air con repair

Densie is excellent. she cares and is reasonably reliable. However, the company failed to properly reinstal and repair our air conditioner. it was the reason we went with them. they failed to finish the duct work...there was always a story. we had our contractor finish up that work and we deducted that cost from their bill. they were agreeable.

however they failed to properly fill up the air con with coolant. they checked it and said it worked...it did not...we spend 3 years in a house without proper air con (wife pregnant several times during this period...she was rather uncomfortable).

they also did not properly instal the humidifier...our house was very dry for the first 2 winters....

nice staff..but quality control not there

2 of 2 people found this review helpful.
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Company Response

Thanks very much for your feedback regarding the service we did at your house. We are very sorry to hear that you weren't completely happy with our service regarding the air conditioner and humidifier. We strive to provide the highest quality of service and apologize for any issues that resulted.

John in GTA
John in GTA
10 reviews North York, ON
10/10

New HVAC system

I was incredibly satisfied with Air Treatment. They came out very quickly when our system broke down, and they arranged replacement services immediately. Our old system was 24 years old, and Air Treatment provided us with plenty of guidance as to how to improve our heating and cooling conditions in the house. They have been so incredible to deal with - on call 24/7 to answer any and all questions. We used them about 5 years ago in our old house, and we were so satisfied that we used them again. I would HIGHLY recommend this company!

2 of 2 people found this review helpful.
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Company Response

Thank you for your response, we look forward to doing business with you again in the future.
Regards, Air Treatment

Barb123
Barb123
1 review Thornhill, ON
10/10

Furnace maintenance

Always very knowledgeable, on time & willing to advise homeowner. They came highly recommended & have lived up to their reputation - honest, knowledgeable & reliable. I can only recommend them with the highest of ratings.

2 of 2 people found this review helpful.
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Company Response

Thank you for your excellent comments and rating

Jill in Riverdale
Jill in Riverdale
2 reviews Toronto, ON
9/10

Finding then installing a new air conditioner

After consulting several air conditioning companies, I settled on Air Treatment Heating & Cooling, on the recommendation of a friend. He himself had chosen the company based on someone else's recommendation. I was especially impressed with the salesperson who came to the house, discussed options, suggested several choices of makes and models, and appeared to know her stuff. She was competent, courteous, patient, and always available by phone afterwards. Once I agreed, the job was completed quickly.

2 of 2 people found this review helpful.
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Company Response

We always try and provide multiple options for our customers so that they throughly understand their options. Customer service is our sole focus here at Air Treatment, we would like to thank you for your generous review

Howie, Toronto
Howie, Toronto
4 reviews Toronto, ON
0/10

replace oil furnace with gas boiler

Dec 2004. The installers FLOODED my house from 2nd flr to basement Christmas Eve. Denise spun a sob story about her car accident when I complained. Guy who did water heater tested it by opening spigot onto basement floor without putting a bucket underneath it. Comapny has the nerve to send me annual maintenance program!

2 of 2 people found this review helpful.
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Company Response

Thanks very much for your feedback. I'm very sorry to hear that you weren't completely happy with your experience with us. Please contact us so we can make sure that you're looked after. Regards, Air Treatment

Hugh in northern Toronto
Hugh in northern Toronto
3 reviews Toronto, ON
10/10

gas furnace replacement

We thought our 20+ year old first-generation furnace needed replacement. So we started looking around for companies and brands.

Denise of Air Treatment gave us a lot of helpful recommendations (I like to understand all the alternatives). She told us that if our furnace died they could replace it with promptly. Well, that happened and they did.

They were helpful loaning us heaters and they were efficient replacing the furnace. Very few surprises and none were unpleasant.

I recommend Air Treatment and I recommend Denise.

3 of 3 people found this review helpful.
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Company Response

Thank you for the response we appreciate it greatly

Paul S.
Paul S.
6 reviews Toronto, ON
10/10

Air Conditioner Install

Air Treatment reworked a very bad central air conditioner install done by someone else. They were thorough, honest, and polite. No unneccessary work was recommended. They are completely transparent when it comes to advising you on how your system works and what you can expect from it.

Also, I recommended them to my fahter who has an air conditioning system that's about 25 years old. He was told that he could replace it if he wanted, but that the system was working at about 85% of its original capacity and that it would probably last for the time he would be in the home. This was an opportunity to take advantage of an elderly person but Air Treatment did the honourable thing.

1 of 1 people found this review helpful.
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Company Response

We strive to be as honest and professional as possible. Thank you for your review and look forward to doing business in the future.

Jill from East York
Jill from East York
2 reviews Toronto, ON
10/10

Ductless AC

Our new ductless air conditioning system is nice and quiet and cools all the rooms on the second floor beautifully. Installation was on time and neatly done. Denise in sales was great to deal with. She assured us that we didn't need to go with an attic system, which was three times as expensive, and she was right.

2 of 2 people found this review helpful.
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Company Response

Our sales team is here to address your specific needs, and we are pleased to hear that Denise was able to provide you with that same care.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Air Treatment Climate Care

Air Treatment ClimateCare is one of Toronto’s leading heating and cooling contractors. We opened our doors 65 years ago, and since that time we’ve been keeping homes and families healthy and comfortable throughout Toronto and the surrounding area. Whether it’s a new furnace, air conditioner, or indoor air quality system, or whether you’re repairing the one you have, you can count on us to provide outstanding service, quality products and affordable prices.
We’re personal climate experts, but we’re more than that. We’re also your neighbours. So you know we’re going to do the job right, every time. We’re committed to providing you with excellent service, top quality products, and the right price.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Air Conditioners, Humidifiers, SpacePak/Unico System and Heat and Energy Recovery Ventilators,
SERVICES
Furnace Installation; Furnace Replacement; Furnace Inspection; Furnace Maintenance; Furnace Tune-Ups; Furnace Cleaning; Air Conditioner Installation, Air Conditioning Maintenance; AC Inspection, AC Repair; Mini-Split System Repair; AC Tune-Up; AC Cleaning; Boiler Installation; Boiler Maintenance; Boiler Repair; Custom HVAC Solutions; and Maintenance Plans
BRANDS
Carrier, Keeprite, York, Payne, The Unico System, Slant Fin. Fujitsu and Weil-McLain
SPECIALITIES
We deliver that extra value. It shows up in the equipment we choose to sell, the thought and care that go into our installations and the honesty of our service. If there’s anything we can do to provide a customer with extra assurance of comfort and satisfaction, we do it gladly. It’s a proud family heritage, and that means a lot to us. Adding value keeps our suppliers happy too. It’s rare that they ever hear a complaint from our residential customers.
WEBSITE
http://www.airtreatment.net
YEAR ESTABLISHED
1956
NUMBER OF EMPLOYEES
35
PAYMENT METHOD
Visa, MasterCard, Cash, Cheque, and Financing
LICENSES
Technical Standards and Safety Authority (TSSA), Certificate Number #002681001
MEMBERSHIPS
HRAI, ASHRAE, CFIB, Climatecare Co-op
LIABILITY INSURANCE
Yes
DIPLOMAS
Professional Engineer, Heating Refrigeration and Air Conditioning Technology
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
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