Recently my parents bought 2 couches and a coffee table from Arrow Furniture. Their sales representative, Sonal (Mississauga location on Dundas) was very knowledgeable and professional and at the same time very friendly and accommodating. It was a real pleasure doing business with her.
The delivery was also on time and done by two very skillful men.
Their only "grievance" was with the Decor-Rest manufacturer, who promised fabric samples attached to the couhces which were not provided (negligence by their inspectors). But here too, Sonal came to the rescue. Thank you Sonal for your excellent customer service.
- Approximate cost of services:
- $3,000.00
- Company Response
Thanks Sophia! We are thrilled to hear that Sonal and the rest of the Arrow team were able to be of such help. We couldn't be happier to hear that the customer service you received was at the standard that we strive for everyday. Thank you so much again for your business and enjoy your new furniture! Michael M. - Sales Manager