Aubrey provided us with the most courteous, respectful, and professional service that we have experienced in a long time. His expertise is obvious and he did not waste any time working efficiently during the whole repair process, and offering detailed information at every stage. We assumed that we would need to replace our refrigerator with a new one, however he identified the problem immediately and it has been working A+ ever since. We will not hesitate to contact him again should we experience difficulties with any other appliances. The price was less than what we expected and the whole experience turned out to be surprisingly pleasant.