Aubrey's Appliances Service

I called Aubrey in to fix a leaking washing machine. Without wasting my time and money he quickly assessed the cost of repair was going to be much higher than the replacement. I appreciated his honesty.

Aubrey was able to diagnose the issue over the phone. He was accurate, efficient, prompt, courteous and went out of his way to come to the service appointment even after he was finishing an already long day.

We'd used Aubrey years ago to repair an old fridge stove and saved his card (thankfully). Our washer quit working a week before we were set to pack up our house for a renovation. Aubrey came by on a day's notice and thought he had it fixed (staying until 9 pm to get it sorted out) - unfortunately it failed again right after he left so we had to have him back. It ended up taking a few attempts but he finally got it. All the time he kept us posted, calling when he promised and showing up when he said he would. In the end he was way more than fair on what he charged us. I'd recommend Aubrey to anyone anytime.

I say quite truthfully that Aubrey is a gift to his profession. We have had him over to do repairs twice now and both experiences were exceptional. Aubrey knows his stuff and will make the appropriate repairs for a very fair price. But he's also a genuinely lovely,person, very easygoing and patient. But what sets hm apart is his customer service. We had booked Aubrey to come on a Friday to fix our washing machine. Aubrey had a prior job about 45 minutes' drive from us and had attempted to reaches by phone to say he was delayed. He was noble to get through or leave a message so at 6pm, he drove across town as soon as he could and fixed the machine. On a Friday night! He felt terrible that he couldn't reach us and didn't want us to think he blew us off so he gave up his hard-earned Friday night for us. What a rare quality. His work is outstanding and so is he. Never hesitate to give Aubrey a call.

I've used Aubrey once before and was very happy with his work. This time he repaired my washing machine.

He turned it on, listened, and said he'd get a part from his car and be right back. He came back with it, took the washing machine apart, pulled the identical piece out and showed me it was broken, and then rebuilt it. He also vacuumed the inside of the machine, and cleaned up after himself vacuuming the work area and around the machine as well.

I feel he is extremely knowledgeable and professional. I have recommended him to others and they were equally impressed.

I've used Aubrey several times for repairs, mostly he came on time and fixed nicely all the problems.
In one case he didn't call back despite many messages we left and didn't say he doesn't want the job. Missed reliability so now I am switching.

I have used Aubrey's services on at least 3 occasions and each time he has done an excellent job. He usually is able to come on the same day and is always pleasant and professional.

I have used Aubrey's services a few times. He responds quickly and does a great job for a reasonable price. I also have recommended him and my friend was equally impressed.

We contacted Aubrey because our dryer was leaving scorch/rust marks on our clothes. Aubrey was able to diagnose the problem and did a thorough repair and service, even though the dryer was in an inconvenient location. The only reason I didn't rate this service as a '10' was that it was very difficult to get from Aubrey an estimate of the actual cost of the repair/service. That said, he did a great job, and we would definitely use him again.

Our fridge was louder than a roadside construction site. I called Aubrey and he returned within a half an hour and arranged a time frame to come by that worked for my schedule. He took me through the entire process as he worked so I would have a better understanding of my fridge. Some of the tips I can easily do myself the next time.

Aubrey was congenial, respectful, and charming. He worked fast while still being careful to take things step by step. He's also a very dapper dresser! I'd definitely recommend him.