These guys don't stand behind what they sell.
Bought a $1700 bath tub from them less than a month ago. We finally have the contractors come in today and when we took it out of the box we noticed that the bottom was chipped in 2 locations. These were at the bottom so I couldn’t see them without taking them out of the box, so they went unnoticed until today. Called the company and was essentially told “tough luck, we have a policy that customers are responsible for damage after 24 hours. We can refer you to a repair guy and you can fix it on your dime”.
- Approximate cost of services: