After receiving a number of quotes with a variety of prices, I contracted Better Contracting to replace my roof. My first impression came with the salesman who insisted on meeting me face to face to discuss the project. I was reluctant at first but am now very grateful for his persistence. He was very professional in explaining the entire process, including the different types of materials, and answering all my questions. This was after he actually got on my roof to inspect it (the only salesman that did). Although their price was a little more than the others (a few hundred dollars) I decided to go with them. I really liked the idea that they are a family business and had already received great customer service. I had to wait awhile to have the work done but it was only because they were so busy. They showed up when they said they would and completed the job in just 1 day! The crew was pleasant and even put up with my neighbour, who isn't so pleasant! The roof looks great! It has given my house a refreshing new look. A little extra cost and a bit of a wait were more than worth it!