I did brand comparison shopping, Trane was more expensive than the others but I felt I would get better service. Joe was great, he provided choices and even suggested rearranging appliances in laundry room to provide more space. The 3 man crew was skilled & professional, working quickly & efficiently. They were careful not to dirty the house,took shoes off when working upstairs. The new furnace, air conditoner,water heater & duct work were installed in one day. The furnace is very quiet & temperature is now consistent throughout the house.The crew left the place clean moved back the washer & dryer(levelled them too). I am very happy with the installation & have recommended the company to others. Warranty offered was best in industry. Service was second to none.