Clarke Basement Systems

Waterproofing
10638 9th Line ON L6B1A8
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Waterproofing
Clarke Basement Systems
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96%

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Reviews by rating (past 12 months)
Best of the Best '22 
Best of Award '22 winner 13 timesBest of the Best '22 Best of Award '22winner 13 times

Reviews for Clarke Basement Systems

Average customer rating:
9.6 10 (844 reviews)

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Stuart
Stuart
2 reviews Toronto, ON
8/10

Basement Wall Repair

Overall our experience was very positive. Ron was great to deal with, took our worries away after every conversation. Dave, foreman, was great at explaining what needed to be done. Only reason it isnt a perfect 10 was the lack of a follow up.

Approximate cost of services:
$12,000.00
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Company Response

Thanks for the incredible review and feedback, Stuart! We appreciate your honesty and will pass this along to our team to try and improve on our followup procedure. Please reach out to us if you have any questions or concerns moving forward.

AK in Vaughan
AK in Vaughan
3 reviews Toronto, ON
2/10

Basement water proofiing

Do not hire this company, they initially diagnosed the incorrect problem, fixed the wall that was not the issue, leakage was from a spot right next to it which was missed by their salesman 'Seasoned' salesman Don, they charged me $1,000 to fix the issue that was not the problem, when I called Don back, he made me feel as if it was my problem, gave me an attitude, would not return my calls, when I went higher in the company to complain they came back to fix the issue after 3 weeks, and then they had the nerve to charge me to fix the actual problem that they missed initially. Due to this all other work in my basement was put on hold. I paid for something that was not required. They have the worst after service, once they had my money, the tone changed. All for a lousy $1,100 dollars!!

Approximate cost of services:
$1,100.00
1 of 1 people found this review helpful.
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Company Response

Good afternoon, AK, thank you for taking the time to write a review. Positive or negative, we appreciate all feedback we receive and use it as a learning tool. We apologize for your poor experience with us and can assure you we run our business with good intentions of helping as many homeowners as possible. We will communicate with Don and everyone involved to ensure that this does not happen again.

Kim H
Kim H
0 reviews Haliburton, ON
10/10

Crawl Space Encapsulation

We are so pleased with our new clean space! From the very first phone call, the staff were wonderful to deal with. Robert demonstrated his expertise when inspecting the space and we had no concerns at all. The installation team was friendly, cordial, and professional. The job was done with such efficiency. We recommend Clarke Basement Systems to all.
Thanks to the team for a fantastic job!
Kim and Bill

Approximate cost of services:
$8,500.00
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Company Response

Thanks for the fantastic feedback, Kim! We have passed this along to our team! Please reach out if you have any questions or concerns moving forward.

Dave
Dave
0 reviews Haliburton, ON
10/10

Cottage Basement Wall Repair

We encountered an issue with the basement wall at the cottage, after searching around for a contractor to do the work, we happened to come across CBS. I called, they came out right away to assess the issue, and proceeded to engage. We were grateful they were able to do this job very quickly for us when others could not get to the job before January.
As for the work, wow, the team was great, they took about 2 days to do it and the results are more then we could have asked for. That wall will never move again! I am more then happy to recommend this company to anyone having basement issues.
Thanks CBS, great job!

Approximate cost of services:
$12,000.00
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Company Response

Thanks for the fantastic review, Dave! We have passed this along to our team! Please reach out if you have any questions or concerns moving forward.

Lisa in Pickering
Lisa in Pickering
4 reviews Pickering, ON
10/10

Basement wall repair

Twice now, Clarke Basement Systems have come to the rescue. Both times the service was exceptional from beginning to end. This team cares about the job and their customer. Call them - you will be in good hands.

Approximate cost of services:
$1,050.00
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Company Response

We are happy we could help, Lisa! Thanks for the recommendation!

Private User
Private User
Private User reviews Vaughan, ON
10/10

Leaking basement

Professional, high quality job. Technician on time very knowledgeable. I would recommend this company to anyone having basement problems. There is a warranty on the performed work.
I used this company 2 times with the gap of 15 years, with excellent results

Approximate cost of services:
$1,000.00
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Company Response

Thanks for the fantastic review! We are happy we could help.

Jane in Toronto
Jane in Toronto
2 reviews Toronto, ON
10/10

Installation in basement of Drainage System

Called CBS when we had a serious water issue in our finished basement. Huge job to clear out your basement and have a drainage system installed, which is why I'm so grateful I hired CBS. Lucio, Dimitry and Damien were fabulous. No matter what arose -- and you never know exactly how a detailed project like this is going to go until the project begins -- the team was solution oriented, caring and perfectionist in their work. Hands down they went above and beyond the call of duty, shared the process every step of the way, and I felt like I was in excellent hands. Thank you Lucio, Dimitry and Damien, for everything!

Approximate cost of services:
$25,000.00
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Company Response

Thanks for the incredible review, Jane!

rbrown0010
rbrown0010
0 reviews Markham, ON
10/10

sump pump annual check up

Another excellent annual checkup by the representative from the company. It was noticed the on off switch on one of the pumps not working properly so it was replaced, hence the invoice was approx $175 increased.

Approximate cost of services:
$450.00
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Company Response

Thanks for the 10-star review!!!

Richard in Tecumseh
Richard in Tecumseh
0 reviews Tecumseh, ON
10/10

They did it again!

10 years ago , CBS installed an entire system in our cottage crawl space. It was amazing! This year due to renovations we needed to reinstall some sections. Lucio and Dustin were amazing again. What a great job! Clark Basement Systems go over and above your expectations. Thanks so much for an excellent job.

Approximate cost of services:
$3,500.00
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Company Response

Thanks for the fantastic review, Richard! We will pass these kind words along to Lucio, Dustin and our team!

Jocelyn in Toronto
Jocelyn in Toronto
3 reviews Toronto, ON
10/10

Replacement of sump pump pit and discharge

We contacted Clarke Basement Systems to replace our existing sump pit, pump and discharge, which I would describe as a builder basic with no back-up, etc. Dymitri and Ali were professional and thoughtful to work with throughout the installation. They lowered the sump pit to allow space for a back-up pump, installed the pit and pump system along with a back-up battery and also replaced our discharge line.

The work was done with minimal disruption to us. Runners were laid from our front door to the work area and the entire space was left clean. The space looks great and we now have peace of mind. Money well spent.

Approximate cost of services:
$7,500.00
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Company Response

Thanks for the incredible review, Jocelyn! We are happy you think our services were a good use of your money. We will be sure to pass this glowing review along to our team!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Clarke Basement Systems

Clarke Basement Systems is your locally owned AWARD WINNING Basement Systems® dealer in the Ontario area.

Clarke Basement Systems is Canada’s number 1 Dealer in BASEMENT WATERPROOFING,CRAWL SPACE REPAIR and FOUNDATION REPAIR through our sister company FOUNDATION SUPPORT WORKS ONTARIO. Our staff over 30 experts', with combined over 150 years in experience, will provide you: Dedicated Service, Personal On-Site Inspection, Complete Waterproofing System Design, A FREE Written Quote, Low Financing Options and a Solution that fits your needs. At Clarke Basement Systems each of our products includes a written, transferable warranty and the backing of an international network that's dedicated to keeping basements and crawl spaces dry all the time!,

Some of our produces and services include:
Basement waterproofing

- Waterproofing Systems
- French Drain Systems
- Crack Repair

Crawl Space Repair

- Vapor Barriers
- Energy Efficient Dehumidifier
- Thermal Insulation

Foundation Repair

- Wall Straightening
- Bowing Walls
- Settlement Sinking
- Tilting Chimney
- Window Door Stuck

Sump Pump Systems

- Installation
- Repair and Maintenance

Cold Room or Cantenna Solutions

Interior and Exterior Repairs

Clarke Basement Systems would like to show you how we can help you waterproof your basement, control moisture in your crawl space, or fix a failing foundation. We have the experience, equipment, and best practices you need to ensure a dry basement and structural integrity please call us today for your free inspection.

CATEGORIES
Foundations, Waterproofing, and Masonry & Bricklaying
PRODUCTS
Foundation Solutions, Dehumidification Products, and Waterproofing Products
SERVICES
Foundation Repair, Crawl Space & Basement Waterproofing, & Concrete Lifting and Leveling
BRANDS
Basement Systems Products, Foundation Supportworks
SPECIALITIES
Water proofing and Foundation Repair
WEBSITE
http://www.clarkebasementsystems.com
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
50
PAYMENT METHOD
Cash, Cheque, Visa, MasterCard, Financing available
LICENSES
BILD, wsib cspaat ontario, Better Business Bureau, baeumlerapproved
MEMBERSHIPS
Toronto Construction Association, Markham Board of Trade, Renomark
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
PROJECT RATE
none
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Nationally Backed Warranty on all full perimeter water proofing systems. Lifetime on Struct
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