I have water damage along one wall of my basement laundry room and called another company about a year ago that horrified me (the previous people from this other company had quoted me a job of almost $18,000 that involved digging up most of my backyard!).
I looked into Homestars and after reading the excellent reviews for Clarke Basement Systems I called them. Roy came today and had a good look, tested the wetness of the area and told me that it was not a big problem at all, and that it was relatively simple and confined to the immediate area. He recommended what I should do, which was simple and easy.
I was very impressed by the professionalism, courteousness and understanding that Roy displayed. He did not take advantage of the fact that I am not experienced and was honest about the situation.
I truly appreciate this and will definitely tell all my friends that they are the people to call for basement issues, as they know they can trust them. If any future problems arise, they are the only people I will call.
(p.s. The people I spoke to on the phone when making the inquiries and booking were very nice and professional as well.)