During the January cold snap our furnace stopped working for a couple of hours. Eventually it turned back on but only to stop working again 1 hour later. One of the service men from Cozy was the first to respond to our call after we found out our regular guy (at another company) was sick. He came out to the house promptly, did a quick diagnosis on our system and suggested that there wasn't anything to fix at this time. He told us to give him a call if we experienced anymore downtime and went on his way. The furnace has been working fine ever since He very easily could have told us that a switch or other component needed to be replaced, but he didn't. Thank you for your honesty and integrity.
- Approximate cost of services:
- $80.00
- Company Response
Thank you for taking the time and writing us this great review. We gladly provide our customers with our 24 hour services. Our service men work very hard to provide our customers with the service they deserve.