We decided to have a central AC system installed in our home this past summer. We did not have an existing central AC unit, but we already had the ductwork for forced air heating.
We got estimates from a few HVAC companies. We chose Cozy World over the others because of Boris and the competitive pricing of the quote. Boris seemed knowledgeable and honest, and didn't try to sell us something beyond what was needed. We ended up choosing a Goodman with a 10-year extended warranty.
Boris gave us a bunch of tips that were helpful too, like how to keep the AC unit clean and that it wasn't necessary to have the system serviced annually, as some HVAC companies would lead you to believe.
Prior to the installation, we had to make space in our front garden for the AC unit, which included moving a shrub.
The installation team arrived as scheduled. It took them about a half day to install the system because they had to run pipes and wiring. Overall, they were relatively neat and efficient.
I was a little surprised that they used a regular patio stone as the base for the AC unit with some limestone screening underneath to level it. I was concerned that it might shift over time since we had just dug up a shrub from that spot. So far, it has been OK. I am hoping that if it does shift, the warranty will cover any adjustments that might need to be made in the future.
After the installation was done, Boris called us to follow up and make sure everything went smoothly. He also reminded us to register the product on Goodman's website, so that the 10-year extended warranty was put into effect.
The AC unit worked well over its first summer of use and we are happy with the service provided by Cozy World. We will definitely keep them in mind for any future HVAC work in our home.
- Approximate cost of services:
- $2,500.00