Cozy World Inc.

Formerly Majestic Indoor Air & Cozy World
Heating & Air Conditioning
Toronto ON M3H 2V1
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Greg in Davisville Village-Toronto
Greg in Davisville Village-Toronto
2 reviews Toronto, ON
10/10

Furnace replacement

Project: replace original 22-yr. old high-efficiency furnace with Goodman 70,000 BTU model. Original furnace had a rusting heat exchanger and the blower sounded like two drunk hampsters playing symbals on their exercise wheel.

Project started at 10:00 a.m. and finished at approx. 4:00 p.m. Everything went well...the guys did a nice thorough installation...Kam was very good at explaining the humidifier maintenance as well as showing the internals of the Goodman furnace...a very nicely built unit. For someone like myself working in a technical job, a picture of the internals would almost sell me on the unit.

The furnace is so quiet to me it seems like the blower in it isn't even running. A very nice change to the old beast we had before. The house definitely feels warmer - we can probably reduce the temp. by 1-2 degrees. Also, Kam had mentioned that the original furnace/plenum for outbound air had (4) holes in the side with varying sizes smaller/larger than a $2 coin, which explained why the house wasn't heated very well and furnace room so warm. In addition, he commented how dirty the bottom of the old furnace was, even though we had yearly maintenance from another company who had the higher price (by $1600) for installation of the same new furnace and humidifier.

Q: Why is the other company charging $125 annual maintenance and
didn't find the holes or clean the original furnace properly?

A: They are more concerned about a steady revenue stream with their
maintenance program, which was ineffective.

Kam was also quite helpful at explaining the need to keep the furnace room free of dust around the furnace base as well as the hot water heater sensor at the base of the hot water tank.

These are many things the home owner should know, which doesn't seem to be common knowledge among anyone I've spoken with prior to dealing with your company. Great service and prompt follow-up the next day for the OPA rebate.

Approximate cost of services:
$3,500.00
Any advice to offer fellow homeowners facing a similar project?
Save your time and money and contact Boris at Cozy World for a no nonsense quote and installation. Boris realizes everyone is on a budget and will recommend the right furnace/humidifier at the right price.
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