I was looking to clean my ducts after the last year renovation. I went through reviews for 5-7 companies and settled for Dial One because they were not overly pricey and I liked how Joe explained everything on the phone: what will be happening, what's included, what's the price. The technician Wil came exactly on time, quickly set everything up, cleaned all the ducts including the dryer duct, and changed the filter in my furnace. He also put a note on my furnace with the recommended date of next cleaning (in 3-5 years). The price was exactly like I was told by Joe. No extra charges, no attempts to sell more services.
The only thing that confused me was that Will removed all the filters from my vent grates. He told me they were useless because when I sweep the floor the dust gets in and when the air starts blowing it flies back into the room. However, if this is so, why do stores sell filters in the first place? It's not something I'm unhappy with, just confused a little.
Overall the experience was pleasant. I will hire them again.
- Approximate cost of services:
- $281.00
- Company Response
Jane,
Thank you for the great review! We aren't huge fans of the "vent" filter for a few reasons
A- block valuable air flow(older homes usually cant afford lose any extra)
B- They trap dirt in dust (especially because most people don't change often enough
C- If your ducts are cleaned correctly,you shouldn't really need it on your supply air side.You should only need one good filter on return side of the ducts to trap dust and dirt from entering supply side.
D- If they are already "USED" don't put back into a clean systemI hope this explains a bit.. Any questions call me anytime 4168964799 I love talking about this stuff,im in my 17th year in this business..So feel free.. Thank u for your support and business..Joe