An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
I called to inquire about a service call and got Roxane at ext. 65789 on the phone who through the conversation not only explained all the issues I had but upgraded me to the 6 in 1 plan. This was the best experience with Direct Energy yet. It would be great to deal with a person like Roxane every time I call. Thank you Roxane, You made my day and two of my neighbours are signing up with this program...only with Roxane!
- Approximate cost of services:
- $500.00