Toronto
Assisted Review
An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
My ancient water heater sprung a leak on Saturday. Sunday I called Direct Energy for service. They sent out a crew that afternoon and replaced my heater with a brand new unit. Total time from phone call to new water heater was five hours. Extraordinary customer service. Thank you.
- Approximate cost of services:
- $0.00
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