Dodds Garage Door Systems Inc.

I had a new coach style door installed recently. The service from Dodds was exceptional from my first interaction with them, until the door was done. The salesperson was so helpful, the office staff friendly, and the installers polite and efficient. I would HIGHLY RECOMMEND Dodds Doors to anyone who is in need of a new door or service to an old door.

I had initially given this company a poor review for a number of reasons - the majority of which had to do with the installation. There were some communication issues. I went ahead and fixed most of the problems myself. Allan Grant is the vice president of the company found the review and contacted me and wished I had contacted him with my concerns. As it turns out the 3rd party installer seems to have had his own agenda and is no longer with the companay.

Allan went out of his way to solve my issues quickly after finding out there were some problems. The doors and openers work fine and the company offered to reimburse my time and expense for some of the original deficiencies. My experience with a number of other contractors is that complaining gets you nothing but frustration. I was pleasantly surprised that Dodds actually listened and did everything possible to fix the problem - they even gave me some additional openers and monitors.

I would highly recommend the company.

We booked an appointment with Dodd's for a service call for the next day between 1pm and 5pm. Surprise, they showed up when they said they would. The service person was polite and courteous. They investigated the problem and made a recommendation with an estimate on the spot.
They where back the next day to install, and instruct, and again they arrived when they said they would. They where quick, clean and our door works fabulously... A great experience. I would recommend them in a minute, in fact we already have!

called the company, they responded very well
and were promt and courtious with there estimate
and everything worked out fine they came and inspected the proposed project,discussed everything politely and arranged the perfect installation time

had to attend a meeting first thing Monday morning and rushed out to getmy car. Could not open the garage door! Called Dodds, related my story and they showed upapprox 45 minutes later, all prepped to solve my problem as I had related it to them. They opened the door, I grabbed my car and made my meeting, ontime! Dodds completed the job and dealt with my wife re inspection and of course payment. We couldn't have been more satisfied. The work was completed in record time, they left absolutely no mess, and the service and parts fee was very fair. We have recommeded Dodds to our friends whenever they needed garage door service. As far as we are concerned, "No one does it better that Dodds does!"

First time we needed some repair work and they were fast, efficient, economical and pleasant. Second time they installed a garage door opener. We were 100% satisfied on both occasions.

I called to have a defective garage door fixed.
They were quick to respond and the repair was within budget.This is the third time I have used them in 10 years.

The Dodds salesperson was very professional and helpful and the door we ordered came when they said it would and looks beautiful.The installers were very good and took the time to explain everything to us.Love the quality and love how it looks.Use Doods!!

Dodds installed 2 new garage doors for us and they were on time and had the work done within a couple of hours. They were missing the bottom weatherstrip ping part but they came back when the parts came in and finished the job. It was a pleasant hassle-free experience!

We had Dodds install a new garage door (motor and rails). I would have to say we were happy with this. The issue arose when we tried to order an additional garage door opener. Between my husband and I, we must have called 6 times and it took 2 months for us to finally get one. I would be concerned about their service level. It seems that they are very quick to deliver on a high ticket item and very very slow to deliver on anything else!