I was very pleased with my service experience with Mike and DrainWorks. He came out within the hour for my first emergency call on Monday, and temporarily fixed the problem until he could arrange for a full crew to come out on Wednesday. Then he came back today (Thursday) to inspect the work; he found additional problems further back as well as further forward in the line, and snaked them out for me at no charge. Mike provided a professional and detailed upfront explanation before work started; he came back several times while the job was in progress to inspect; he provided several camera inspections before, during, and after the work was completed; and he made a thorough inspection of the complete sewer system. The workers cleaned up the gigantic mess they had to make very well. Mike and DrainWorks provide excellent customer service -- I highly recommend them!.
- Approximate cost of services:
- $3,200.00
- Company Response
**Thanks Diana** It was a pleasure reading your detailed account of the service you received from DrainWorks. We value your input and are glad to know you were so pleased with our service. Thank you in advance for any referrals you make on our behalf. We look forward to being the plumbing and drain service providers you can rely on.