Heating & Air Conditioning review in
Saint Catharines
VERY POOR customer service! Although the product was good while it worked, there was a safety recall and they have yet to repair the heater. I phoned over one year ago trying to have the heater repaired and although they said they would send a box to ship it back, they never did. I sent a follow-up email again requesting shipping box to send defective product back. Did not receive a response. I then waited on hold for over 45 mins and never had a live person pick up the phone. Not impressed. I do not recommend purchasing any Dyson's Expensive products for this reason alone.
- Approximate cost of services:
- $400.00
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