Clera Windows + Doors

The windows and doors we ordered function good for a week, then the door would not lock. We later found out that it was not installed correctly and secured to the wall. The sale rep would not return phone calls for weeks and it took 3 months to respond to our complaints. Unfortunately we ordered the remaining windows for our house and the poor service continues. Sale rep would not return my emails or phone calls. Had to call the head office to get a response. The lady at head office was rude not letting me ask my questions. I had to ask her to stop interupting me. The products appear to be of good construction, however the customer service is very poor. Spend your money with someone else if you can!