I used Gem Windows 10 years ago to replace all the windows in my house and was very pleased with their work and service, so I contacted them again to replace my old tired porch windows.
Jim Christopoulos came to my home and worked with my desire to change and reconstruct the porch to fit the new bigger double hung size windows that I wanted. Together we came up with a plan so I was able to match the feel and look of the existing windows of the house. I couldn't have asked for more.
Exactly 6 weeks in as stated... windows were delivered and porch was prepared by Joe and Mike for installation. Both were very professional and detail oriented. Jim even popped by to oversee the process and make sure we were all on the same page. I was able to change my choice of metal colour at the last minute with Joe without affecting the installation process at all. Chalking and cleanup was also excellent as I had to go to work and wasn't able to inspect throughly until the next day.
Jim called and came by for finally inspection and to make sure I was happy with everything. This was by no means a large job but I was truly treated like I had spent so much more and I couldn't be happier with the results and service of all the people at Gem Windows & Doors.
Sometimes we get what we pay for... and sometimes we get so much more. Thanks to all at Gem Windows. I would absolutely recommend anyone to use Gem Windows & Doors.
B.Harding
- Approximate cost of services:
- $1,650.00
- Company Response
Mrs. Harding,
Thank you for taking the time to write such a lovely review. At GEM we really take the time to listen to our customers and work with them to make sure they are happy with the results.
We have an experienced team from start to finish and are very proud of them.
Thank you again for the review and we are truly happy to hear about your experience.
TEAM GEM!